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Reviews of Microtel Inn & Suites by Wyndham Bryson City

2 out of 5
Microtel Inn & Suites by Wyndham Bryson City
82 Songbird Forest Road, Bryson City, NC

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1005 reviews" "
Rating 8 - Good. 316 out of 1005 reviews" "
Rating 6 - Okay. 160 out of 1005 reviews" "
Rating 4 - Poor. 74 out of 1005 reviews" "
Rating 2 - Terrible. 68 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah, Yelm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a very pleasant stay, I left my lap top in my room and was contacted to have it sent by ups to my home. That would have been a big loss to me. Thank you
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very reasonable
Stayed 2 nights in Mar 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Stanley Hotel comes to mind. Desolate, empty. Lots of little noises, paper thin walls. Could hear every thump and bump from the hallway. Sounded like someone tossing around heavy boxes.
Stayed 1 night in Mar 2024
Response from - management and staff on 15 Mar 2024
Thank you Robin for choosing Microtel and thank you for your feedback! We appreciate you and hope to see you again! Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, has a gym and close to restaurants and railroad attractions
Stayed 1 night in Mar 2024
Response from - management and staff on 15 Mar 2024
Thank you Esteben for choosing Microtel and thank you for your feedback! We appreciate you and hope to see you again! Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and staff very friendly.
Stayed 3 nights in Feb 2024
Response from - management and staff on 27 Feb 2024
Thank you Anita for your review and thank you for choosing Microtel. Your experience is VERY important to us. We look forward to seeing you again. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Feb 2024
Response from - management and staff on 27 Feb 2024
Thank you Brian for your review and thank you for choosing Microtel. Your experience is VERY important to us. We look forward to seeing you again. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy & friendly staff. Property was very clean, plenty off parking, had no complaints of any kind. We actually stayed during the weekend for wrestling regionals & everyone was very courteous, had a nice quiet stay
Stayed 2 nights in Feb 2024
Response from - management and staff on 16 Feb 2024
Thank you Jamie for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Right of the highway. Convenient. Plenty of parking. Staff was great. Room was clean and comfortable. Quiet.
Stayed 1 night in Feb 2024
Response from - management and staff on 16 Feb 2024
Thank you Jon for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

8/10 Good

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from - management and staff on 16 Feb 2024
Thank you Jeffery for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

6/10 Okay

Angie

Liked: Staff & service, property conditions & facilities, room comfort
Could have been cleaner
Hotel was off to itself. Biggest issue was the shower did not appear to have been cleaned. As for the rest of the stay it was pretty standard.
Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Angie for your feedback. We are sorry to hear you were not 100 percent satisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

6/10 Okay

christopher

Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Christopher for your feedback. It was a pleasure meeting you and we hope to see you again. Until then .. take care and stay safe.

10/10 Excellent

Sulley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Sulley for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
The refrigerator & coffee maker did not work.
Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Kathleen for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. I am saddened to hear there was trouble with your refrigerator and coffee maker. Please know I have addressed your concerns preventing this from happening in the future. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

6/10 Okay

Alba

Travelled with family
Liked: Staff & service, room comfort
December Trip Bryson City
We arrived at around 3pm to check in. Upon entering the room, it was clear that it was not ready for guests. We waited an hour and a half for staff to get it ready. That is after driving 5 and a half hours to get there. The fridge didn't work nor the room phone. Other than that it was an okay stay. The continental breakfast was nice and the staff was pleasant.
Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Alba for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

2/10 Terrible

James

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Arrived at 1530hrs (check-in is at 1500hrs) and was told the room wasn’t ready. I asked if we could have a room that was ready. We went to the new room and discovered the shower didn’t drain at all and was handed a jug of Drano and was told to pour it in and then wait 5 minutes. I declined and asked for another room. “Third” room was also dirty but we figured our luck was running out. Nonetheless, the window wasn’t secured, room was on the first floor. The end of the hallway near the staircase wreaked of smoked marijuana. My guess is the cleaning crew was high and didn’t do their job. Either way…. We won’t be back and I asked myself if “old-man Wyndham would approve of and/or stay in this room”.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you James for your feedback. We are sorry to hear you were unsatisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again
Our family had a good time and the breakfst was good. The kids love it.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Linda for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Polar Express
The rooms were fair. The shower only had luke warm water and no water pressure.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Karen for your feedback. We are sorry to hear you were not 100 percent satisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Lisandro for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

4/10 Poor

Tiffany

Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Tiffany for your feedback. We are sorry to hear you were unsatisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close for use to get to the Polar Express Train ride in Bryson City. Less than a 5 minute drive and we were there. We arrived and totally forgot about breakfast. They had a pretty good breakfast. Juice and coffee was available 24/7. We will stay here again if we travel to Bryson City again.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Nicholas for choosing Microtel and thank you for your feedback. It was a pleasure meeting you and we look forward to seeing you again. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Horacio

Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Horacio for your feedback and thank you for choosing Microtel!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Lisa for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you J for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

2/10 Terrible

Dan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We just stayed one night and didn't have any real expecatations, but we woke up to 4 roaches climbing on the walls and a couple other bugs. We left quickly.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Dan for your feedback. We are sorry to hear you were unsatisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Victoria for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Its was ok
The condition was decent. Scuff marks on the doors and walls, fingernail poilsh on the bathroom sink. The safety latch on the door was about to come off, for a 1 night stay we found 3 bugs in the room. The continental breakfast consisted of a waffle maker, 3 types of cereal, muffins, bagels, plain yogurt, oatmeal, juice, and coffee. Nothing carb friendly. The positives were they let us check in early and we were near the entrance.
Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you for your feedback. We are sorry to hear you were unsatisfied with your stay and we will be sure to address your concerns with our team. It is our hope you will return at a later date. Until then .. take care and stay safe.

6/10 Okay

Toufik

Stayed 1 night in Dec 2023
Response from - management and staff on 16 Feb 2024
Thank you Toufik for your review and thank you for choosing Microtel. Your experience is VERY important to us and we are happy to hear you enjoyed your stay with us. It was a pleasure meeting you and we look forward to seeing you again soon. Until next time .. take care, stay safe and God Bless!

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were initially impressed with how clean it was. The beds were very comfortable. Breakfast was perfect. An earlier check-in time would have been great.
Stayed 1 night in Dec 2023

2/10 Terrible

Susan, Apex

Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like that this property was close to things but not in the mix of it all. nice area.
Stayed 1 night in Dec 2023

6/10 Okay

Leah

Travelled with family and small children
Liked: Staff & service
Property felt dirty. Our room was directly next to the utility room - the walls are paper thin. Woke up to the sound of the washing machine and dryers quite frequently throughout the night and early morning. The hot water never got very hot - was a little disappointed about that. Check-in and check-out went smoothly and staff were very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Benjamin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Several hairs found throughout the shower and bed. It has very low shower pressure and the drain was stopped up in the shower as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
the compliment breakfast
Stayed 3 nights in Nov 2023
Response from - Management and staff on 30 Nov 2023
Michelle, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness
Terrible low flow shower without hot water! Breakfast did not offer fresh fruit, which bananas, as inexpensive as they are, would have been a great accompaniment.
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Wade, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Please rest assured I have addressed these issues to prevent them from happening in the future. Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Harry, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Ashley, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location. Very friendly staff and clean rooms.
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Mark, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a very convenient option for us while going on the Great Smoky Mountain Train ride.
Stayed 1 night in Oct 2023
Response from - Management and staff on 30 Nov 2023
Dawn, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

6/10 Okay

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
—
Stayed 2 nights in Nov 2023
Response from - Management and staff on 30 Nov 2023
Latoya, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Linda

Stayed 3 nights in Nov 2023

8/10 Good

Claudia

Travelled with family
Disliked: Amenities
It was nice and quiet
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Claudia, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

8/10 Good

Dawnette

Travelled with family
Liked: Staff & service
The beds were comfortable.
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Dawnette, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Darrel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it , was close to train station.
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Darrel, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!

10/10 Excellent

Grover

Travelled with partner
Liked: Cleanliness
Clean, modern, priced right
Stayed 1 night in Nov 2023
Response from - Management and staff on 30 Nov 2023
Grover, Thank you for choosing Microtel and thank you for sharing your experience with us! It was a pleasure meeting you and we look forward to seeing you again! Until next time .. take care, stay safe and Merry Christmas to you and your family!