Studio Suite, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Ashland

2 out of 5
Super 8 by Wyndham Ashland
1610 Lake Shore Dr W, Ashland, WI

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 409 out of 1001 reviews" "
Rating 6 - Okay. 212 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Rooms were clean. Hotel was quiet. Nice little breakfast selection
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Donald,We're delighted to hear you enjoyed our clean rooms, quiet ambiance, and breakfast offerings during your stay. Your feedback is valuable, and we appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to our management team.

4/10 Poor

Jesse

Disliked: Cleanliness, property conditions & facilities
The first room i was given smelled like urine so bad it stunk up the hallway, they gave me a new room but l still got to walk in the smell to my room
Stayed 3 nights in Mar 2024
Response from Manager on 4 Apr 2024
Hello Jesse, We regret to hear about your experience and appreciate your feedback. Our team strives to address any issues promptly to ensure a comfortable stay for all guests. Your comments will be shared with the relevant departments for further review to prevent such occurrences in the future.

8/10 Good

Susan, Inver Grove Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bed sheets have a rough feel to them.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Susan, We appreciate your feedback regarding the bed sheets and will pass this along for future improvements. Your comfort is important to us, and we hope you were able to enjoy other aspects of your stay with us.

8/10 Good

Randy

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Randy,We're thrilled to hear you had an enjoyable stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Liesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet & easy to check in/out online
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Liesa,We appreciate your feedback on our smooth online check-in/out process and tranquil atmosphere. We strive to offer hassle-free experiences for our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you, and we hope to welcome you back soon.

8/10 Good

Rhonda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little work in pool area
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Thank you, Rhonda, for your review. We value your feedback. We are aware of the pool area needing some work. Some improvements have already been made and rest assured more have been scheduled.We look forward to your next stay with us so you can see what we have done.

8/10 Good

Jerilyn L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. I wish they would at least empty your garbage when you stay 4 or 5 days. otherwise, super convenient location and reasonable rates.
Stayed 5 nights in Feb 2024
Response from GM on 9 Feb 2024
Thank you, Jerilyn, for taking the time to give us a review. We're happy you enjoyed your stay.I apologize for the inconvenience you experienced. Your feedback is extremely valuable to us. I will share your concern with my team, as we strive to improve with each and every stay. We look forward to your next visit.

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cody checked us in and was great. Friendly and informative. Greeted me nicely…. He deserves 5 stars. Here are the downfalls. Your pool and hot tub area is worn out. Ice on the inside of the windows and doors. Chunks of ice hanging from them. Switches don’t work right. Bubbles are few and far between. No towels our entire stay. No showers. Broken tiles in the hot tub that are sharp. Tile is caked with scaling. Either replace things or let it go. Gross. Room was clean. Heater worked great and was newer and in perfect shape. Beds were fine. Bathroom was clean and lots of fresh towels. Super quiet. Breakfast is awful. Only decent thing is individual cereal bowls and yogurt. We went elsewhere. Checkin was smooth as silk. Lobby is clean. Parking was easy. I would stay again but not pay 100 for the night. It’s a 70 dollar stay at best.
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Margaret, Thank you for taking the time to share your feedback with us. We are glad to hear that Cody provided a friendly and informative check-in experience. We appreciate your comments about the pool and hot tub area and will look into addressing the issues that you mentioned. We apologize for the inconvenience with the switches, bubbles, and towel availability. Regarding the breakfast, we appreciate your feedback and will keep it in mind as we continue to improve our offerings. Thank you for mentioning the cleanliness of the room, the effective heater, and the comfortable beds. We are pleased that you found the bathroom clean and well-stocked with fresh towels. We are glad that the check-in process was smooth and that you found the lobby clean and parking easy. We value your suggestion regarding the pricing and will take it into consideration. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Steven,Thank you for choosing our hotel for your recent stay! We hope you had an enjoyable experience with us. If there's anything we could improve upon, we would love to hear your feedback. Please feel free to reach out to us with any suggestions or concerns. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked great for my family for our stay. Only issue we had was at check in. Not a huge deal but nothing was ready when we got there, even though i filled everything out beforehand. Not a major problem, but we were tired and just wanted to get some rest. Person behind the desk was very apologetic.
Stayed 2 nights in Dec 2023
Response from GM on 30 Dec 2023
Thank you, Patrick for taking time to give us a review. We appreciate the positive feedback. I apologize for the delayed checkin process and will go over this with our staff. We look forward to your next stay with us.

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is atrocious. Will never stay here again. When I got into my room, there were to-go boxes in the garbage, the bed wasn't made, there was not even a comforter.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Nick, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. Your feedback is important to us, and we will use it to improve our housekeeping practices. Should you have any further concerns, please reach out to our management team directly.

10/10 Excellent

robert

Stayed 1 night in Dec 2023
Response from GM on 11 Dec 2023
Thank you, Robert, for your generous review. We're so glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. Easy driving to area sights.
Stayed 2 nights in Oct 2023
Response from GM on 24 Oct 2023
We're happy you enjoyed your stay with us, Bruce.Thank you for taking the time to write a review. We look forward to seeing you again!

8/10 Good

Marles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Marles,We're glad to hear that our hotel was convenient for you! Hope to see you again soon.

6/10 Okay

Steven

Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Steven, Thank you for your review. We appreciate your feedback and will make improvements based on your experience. We hope to have the opportunity to serve you better in the future.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the bed was comfortable.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hi John,It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

8/10 Good

Ryan

Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Hello Ryan,Thank you for rating our hotel. We appreciate your feedback and hope to welcome you again soon.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Staff was very nice and helpful. Would recommend to anyone
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hi Gary,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easy access on and off the main highway! Excellent dining nearby
Stayed 3 nights in Oct 2023
Response from Manager on 13 Oct 2023
Hi Brian,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Breakfast could use some more options. Fresh waffles are nice but if you're staying more than 1 night the breakfast needs an update.
Stayed 4 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hi Peter,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean
Stayed 2 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hi Scott,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good nights sleep
We were very pleased with our stay. The room was quiet & very clean, the staff was friendly. The only very minor problem was when the fan on the heater first starts would squeak, but was short lived. Would like to have a sink in the bathroom itself too. Would maybe be helpful to have one sink in bathroom & one outside of bathroom. A chair in bathroom could possibly be helpful, especially for someone a little older for drying off. Otherwise the stay was great. Would definitely recommend this hotel
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Pawel, Medinah

Travelled with family
Disliked: Cleanliness
I liked the location which was convenient for my particular needs. But the hotel is way past its prime and golden years. The first room we received at the lobby was just horrible - it smelled really, really bad like cigarettes and dirty socks and we just refused it. The second room we got was much better, not smelly, but still showed age at various areas. Breakfast was Ok, but nothing to write home about. I just want to say that we stayed at numerous hotels throughout the years, but this one was a little disappointment.
Stayed 1 night in Jul 2023
Response from Manager on 7 Oct 2023
Hello Pawel,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to our room - no toilet paper or Kleenex. Had to go to desk to request. Cigarette bits on the stairs to our room. No bottle opener/corkscrew in our room - desk did not have any - suggested we go to the Dollar Store to buy one.
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Linda,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our room and toilet. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 Okay

Terry

Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Terry,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Teresa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Hello Teresa,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Okay

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Was glad to get a room within reasonable distance to Bayfield, although pricey. Mattress was uncomfortable with no cushion. Room was stuffy. Started out the stay with the remote not working for the tv. Front desk was quick to fix by moving us to another room. That tv worked briefly but then was unable to change channels or get a picture, only menu showed but had volume.I was too tired to go again to complain. Did let staff know in the morning but they basically shrugged shoulders. Overheard several others complaining about various things regarding their stay also.
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Cindy ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Hello Susan,Thank you for your valuable opinion regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

4/10 Poor

Lori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rundown property, staff were quite apathetic at checkin
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Lori,We appreciate the comments, especially with regards to your opinion of our staff and also our property. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

8/10 Good

Gayle

Travelled with partner
Liked: Staff & service
Quiet hotel. Very basic.
Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Hello Gayle,We appreciate that you've taken the time to share with us regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel was OK. Not the cleanest.
Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on check in was polite and check in was very prompt. The room was large and comfortable. Hotel was clean. Only downside was the price of the hotel, was expensive.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Mark,Thank you for sharing this honest review and feedback about our staff and comments about our price. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

Kim, Ironwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff. He was very helpful.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Kim,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and front desk. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Marsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very efficient. Room was clean and it was a very quiet the first night. The second night the person above us walked with a heavy step. Luckily we didn't hear anything after 10 p.m. I liked the hotel had the option of eating breakfast there if we desired. Coffee was plentiful and great! If ever back in Ashland we will stay there again.
Stayed 2 nights in Sep 2023
Response from Manager on 17 Sept 2023
Hello Marsha,Thank you for sharing your experience with us. We appreciate the input referring to our staff and also our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Lynn

Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hello Lynn,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 14 day vacation stay
It was a pleasant stay. The room was clean and comfortable. Staff was friendly and efficient. Enjoyed my stay. All my needs were met. The only thing really needed is the air conditioning unit needs to be cleaned. Every time it came on there was a very musty odor to the air.
Stayed 14 nights in Aug 2023
Response from Manager on 6 Sept 2023
Hello Kathleen, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff
Stayed 1 night in Sep 2023
Response from Manager on 4 Sept 2023
Hello Matthew,Thank you for sharing your experience. We truly appreciate the insight regarding our staff. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 Okay

Kim, Ironwood

Business traveller
Expensive, especially compared to other places in WI, MI, MN. Staff was nice, polite, and courteous. I would not have guessed they were staff.
Stayed 3 nights in Aug 2023
Response from Manager on 2 Sept 2023
Hello Kim,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but a bit dated room
Stayed 1 night in Aug 2023
Response from Manager on 29 Aug 2023
Hello Philip,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 Poor

steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dried urine all over my toilet when i checked in. Window cracked open and unlocked. No cups to drink from. Building dated and old and charging way to much. It is a 80 a night hotel not 230 !
Stayed 1 night in Aug 2023
Response from Manager on 27 Aug 2023
Hello steven,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 25 Aug 2023
Hello Jon,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Definitely an older hotel that needs some work. No elevator. The breakfast was very skimpy. A group of several people had a party outside our room until 1:30 am and we didn't hear anyone tell them to disburse.
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Dear Guest, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 Good

Toni

Stayed 1 night in Aug 2023
Response from Manager on 9 Sept 2023
Hello Toni,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hello Paul,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated interiors
Outside view is deceiving. Looks outdated from the outside, but once you get in the room you’ll find that it has been updated and really quite nice.
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Dear Guest,Thank you for taking the time to share your comments regarding our view and your comments about our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happily surprised. The building doesn’t look like much from the outside, but my room was large, good bed, new bathroom
Stayed 3 nights in Aug 2023
Response from Manager on 10 Aug 2023
Hello David,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our bed and also our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The airconditioner was not very effective, needs an update. Nice, clean and quiet hotel. The breakfast offerrings could have been expanded a bit. Otherthan that it was a nice hotel. Staff was very nice and helpful.
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Julie,It means so much to have earned your business. We appreciate the feedback regarding our staff and also our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Okay

Candace

Disliked: Cleanliness, staff & service
Disappointing
I can’t call our stay bad or great, it was just OK. The young lady at the front desk had no manners or personality. Never once made eye contact, couldn’t be bothered to look up from the computer screen or her phone when I checked out, just told me to leave the key. There was a tshirt left laying over the recliner in the room from the previous tenant. If the maids missed that, what else did they miss? The bathroom tile and grout seemed dirty, there were chips taken out of walls, frames, and most of the furniture which made it look a bit low class, the bathroom had a hole drilled into the door that you could see right through. I just had a bit higher expectations for paying over $200 for one night.
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Candace,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Dan and Teresa

Stayed 1 night in Aug 2023
Response from Manager on 25 Aug 2023
Hello Dan and Teresa,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 Okay

Karen

Travelled with family
Disliked: Staff & service
Staff was not very friendly!
Stayed 1 night in Aug 2023
Response from Manager on 4 Aug 2023
Hello Karen,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.