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Chattanooga Heritage Inn

2.5 star property
Hotel in Chattanooga with seasonal outdoor pool and 24-hour front desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Room options

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About the area

Map
7641 Lee Highway, Chattanooga, TN, 37421

What's nearby

  • Amazon.com Fulfillment Center - 2 min drive - 1.4 km
  • Hamilton Place Mall - 4 min drive - 4.5 km
  • Volkswagen Chattanooga Assembly Plant - 4 min drive - 2.4 km
  • Tennessee Valley Railroad Museum - 10 min drive - 10.9 km
  • Tennessee Aquarium - 22 min drive - 25.9 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬4 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Chattanooga Heritage Inn

Hotel near Hamilton Place Mall
Consider a stay at Best Western Heritage Inn and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site restaurant, City Cafe, offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and a computer station
  • A billiards/pool table, 1 meeting room and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
7.6 out of 10, Good, 1,004 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 01453071

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 May to 30 September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from October 15 until May 31.

Is Best Western Heritage Inn pet-friendly?

Yes, Best Western Heritage Inn allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self-parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Checkout is at 11 AM.

Where is Best Western Heritage Inn located?

Located in Tyner, this hotel is within 2 miles (3 km) of Silverdale Confederate Cemetery, Amazon.com Fulfillment Center and Hickory Valley Golf Club. Hamilton Place Mall and Volkswagen Chattanooga Assembly Plant are also within 3 miles (5 km).

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Chattanooga Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 233 reviews
Rating 8 - Good. 62 out of 233 reviews
Rating 6 - Okay. 38 out of 233 reviews
Rating 4 - Poor. 13 out of 233 reviews
Rating 2 - Terrible. 21 out of 233 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

I have stayed here several times and it is always fantastic!
Stayed 2 nights in May 2025

8/10

This a was perfect hotel for our road trip. It was just outside city. The restaurant connected to the hotel was a great convenience. Easy check in and check out.
Stayed 1 night in Jul 2025

8/10

Good for a one night pit stop.
Stayed 1 night in Jun 2025

10/10

Loved the cafe
Stayed 3 nights in Jun 2025

10/10

Very accomodating staff, place is clean and neat
Stayed 1 night in May 2025

10/10

Easy staff to work with.
Stayed 7 nights in Jun 2025

10/10

Friendly & clean
Stayed 1 night in May 2025

8/10

Loved the restaurant. Coconut cream pie was awesome. Great service
Stayed 1 night in May 2025

8/10

The best place to stay in Chattanooga for the price
Stayed 2 nights in Apr 2025

2/10

Don’t book this as it’s in a bad part of town, homeless people everywhere, bed bugs and roaches in the rooms.
Stayed 1 night in Jun 2025

10/10

It's not very often that i can find a room that has 3 beds.
Stayed 1 night in Jun 2025

6/10

Very friendly staff. GREAT restaurant attached to motel with extended hours. Property is older and a bit rundown but convenient to what I needed and a really good rate. I was there for a week on business and would return.
Stayed 2 nights in May 2025

8/10

Room larger than most
Stayed 1 night in Jun 2025

6/10

Rooms needs to be updated. It was very noisy. If we had kids we would’ve of stayed here!
Stayed 1 night in Jun 2025

10/10

Overall great
Stayed 2 nights in May 2025

10/10

Clean and kind
Stayed 1 night in May 2025

10/10

The absolute best hotel you will find, especially if you want good food and clean rooms.
Stayed 2 nights in Nov 2024

8/10

Staff extremely helpful
Stayed 1 night in Apr 2025

10/10

The room was very nice
Stayed 1 night in Apr 2025

8/10

Nice clean and convenient
Stayed 1 night in Apr 2025

6/10

Rooms need upgrades and needs an elevator
Stayed 1 night in Jun 2025

8/10

Smells like cleaner. Need alittle updating and make sure to clean out drawers
Stayed 1 night in Jun 2025

6/10

Needed a crowbar to open bathroom door. Felt like ufo landing outside all night.
Stayed 1 night in Jun 2025

10/10

Clean property
Stayed 1 night in May 2025

10/10

Great place to stay.
Stayed 1 night in Sep 2024