Book a Chatsworth Cottage

"The Travelodge was a simple property and I did not need much. However the WIFI would only work half of the time, despite the Manager re-setting the hotel router. The bathroom sink would not drain water well. The television remote control had channel cursor buttons to go either up or down, but only the up cursor worked. But after staying four nights, on my fourth night, I had a terrible issue with one of the front desk clerks. I always request an extra additional hour for a late check out from 11:00 A.M. to 12:00 P.M. just in case I need it for whatever reason, and when I called down to the front desk, I was surprised when the response was simply, "Ahhhh, no". I immediately went down to the front desk to discuss as I had never received a "no" response. The front desk staffer kept reciting hotel policies, and then I began telling him that the late check out is more or less a universal hotel principle, but he had not even provided me a valid reason as to why he was saying no. He then continued to cut me off several times, and was arguing with me that the late checkout is not a universal principle. Our argument began to escalate, and then he began raising his voice with me, and I told him he was out of line. He wouldn't stop at that point, and I turned around, and went to my room and immediately documented the event with Wyndham. I had never experienced such a situation in all of the years I have stayed at hotels."

"Only stayed one night, but room and hotel met all expectations "

"Our room on the second floor was very noisy due to activity at the swimming pool until 11pm, which was directly under our room, and from the occupants of the room above us. The noise was due to the construction of the building, not necessarily the occupants of the room. The wood joist construction material allows noise to penetrate from one floor to the next. So our seven hour sleep turned out to be a five hour sleep. "

"Great value for money, clean rooms and bathroom and friendly staff"

"Which was our second time stayed at North Creek Condo, The room size was okay. However which was not good for me. The room was very natural. kitchen utility was okay but they stored in the water tank area, which was included the trash bins together, we had not used it. the mattress was bad, unbalanced spring coils during we moving the body positions.The bedding sheets was nylon polyesters material, I have sensitive skins so it made myself quite uncomfortable during sleeping, toilet just provided 3 small tubes of shower gels, a small hairdryer. one set of towels, no room make up. "

"Clean rooms"

"The staff were very warm and welcoming upon arrival. Our suite was spacious and clean with all the essentials. The view of the harbour was beautiful and we could see the sun rise to the east over the lake each morning. The pool and hot tub area was spacious and clean and the kids really enjoyed their time there. The staff graciously extended the pool hours on the Friday night to accommodate the guests who were in town for the Cheer competition. Thornbury is a quaint little town with nice shops and cafes, and only a 15-minute scenic drive to Blue Mountain. We thoroughly enjoyed our experience and will definitely be back! "

"Planned power outage. No alternatives arramged for breakfast. Rude front desk. Odd smell Did not stay "

"Great place to stay. Spacious comfortable room. "