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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Business travelers find a practical base in Charleston's commercial center, with hot breakfast and meeting spaces for productive days.

Choose dates to view prices

Quality Inn & Suites in Charleston's business district offers a practical retreat. Guests enjoy a free breakfast buffet, gym, WiFi, banquet hall, meeting rooms, and extended parking. The staff consistently earns praise from visitors.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Downtown Charleston, a neighbourhood in Charleston, Quality Inn & Suites Charleston - Civic Center is near the airport and near a train station. Coonskin Golf Course and Coonskin Driving Range are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Clay Center for the Arts and Sciences and Heritage Towers. Looking to enjoy an event or a game while in town? See what's happening at GoMart Ballpark or Charleston Coliseum & Convention Center. Visit our Charleston travel guide
Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Aerial Elevating Up Over Chruch Clocktower and Charleston West Virginia
    Charleston Town Center
    8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences
    3 min walk - 0.3 km
  • CAMC General Hospital
    6 min walk - 0.6 km
  • GoMart Ballpark
    6 min walk - 0.6 km
  • Charleston Coliseum & Convention Center
    12 min walk - 1.1 km

Getting around

  • Charleston Station
    11 min walk
  • Charleston, WV (CRW-Yeager)
    12 min drive

Restaurants

  • Fife Street Brewing
    6 min walk
  • First Watch
    7 min walk
  • Mea Cuppa
    5 min walk
  • Black Sheep
    8 min walk
  • Chow Thai
    2 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel located in Downtown Charleston
Quality Inn & Suites Charleston - Civic Center provides amenities, such as a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a TV in reception
  • Meeting rooms, luggage storage and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 140 rooms offer comforts such as air conditioning, in addition to amenities such as high-speed Internet. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations
  • TVs with cable channels
  • Fridges, on-request microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites Charleston - Civic Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites Charleston - Civic Center?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites Charleston - Civic Center?

Checkout is at noon.

Where is Quality Inn & Suites Charleston - Civic Center located?

Located in Downtown Charleston, this hotel is steps away from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Callen McJunkin Gallery are also within 5 minutes. Charleston Station is 11 minutes by foot.

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Reviews

Quality Inn & Suites Charleston - Civic Center Reviews

6.8

6.8

Cleanliness

7.0

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 147 out of 1000 reviews

Reviews

Verified

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kate

Check-in was efficient. Room was ok. Breakfast needed some improvements. Sketchy area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities
Room was clean & nice for the price point.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and pleasant.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sarah

Disliked: Cleanliness
Was just ok. Hair in shower, toilet wasn’t clean. Bed was comfortable and sheets clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
The hotel is off the beaten track, but the service was good and the staff were friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there! Good value and I love walkability.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place close to shopping and restaurants, entertainment
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The staff was friendly and the room was clean.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. The staff was friendly. Our room was clean and comfortable. The free breakfast was not maintained. By 8am, the waffle mix was empty. When we asked for more to be brought out, the staff person came and took it completely down with no explanation.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay good location and good price
Stayed 4 nights in Oct 2024
Verified

8/10 Good

MIHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, Breakfast was good, vary options, Capitol street about 10 min walking (not too many restaurants and stores for a downtown). I was shock to see the mall nearby empty on a Saturday evening… and when I say empty I mean empty.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room was clean and spacious. Water did not work properly in tub. Only hot water was available to shower. 1st world problem bust still should have been able to regulate the water temp.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
Stayed 1 night in May 2025
Verified

4/10 Poor

Janice

Disliked: Property conditions & facilities, room comfort
This hotel was in a run down area of Charleston, and didn't feel safe for 2 female travellers. The whole floor on the 2nd floor had a strong over powering smell of weed. The following day, a very helpful receptionist allocated us a more suitable room on the 8th floor after we told her of the situation. The swimming pool is not in use and seems it has been this way for some time.
The hotel can't resolve the problem of homeless people or the area but worth mentioning. View from 8th floor window. Pool covered.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Amazing place and great staff
Stayed 1 night in Jan 2024
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
Stayed 1 night in Oct 2023