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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Hotel with free breakfast, near Mardi Gras Casino

Choose dates to view prices

Located near Mardi Gras Casino, Holiday Inn Express Cross Lanes welcomes guests with an inviting atmosphere. Unwind by the lobby fireplace or swim in the indoor pool. Enjoy a free breakfast buffet and manager's reception, with attentive staff ensuring a great stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$153
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

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About the area

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia State University - 3 min drive - 4.8 km
  • Southridge Center - 11 min drive - 17.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.3 km
  • Charleston Town Center - 13 min drive - 20.0 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬4 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel near Mardi Gras Casino
Located close to Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes by IHG provides a free breakfast buffet, a corner/local shop and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, coffee/tea in reception and wedding services
  • A 24-hour front desk, free newspapers and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Front of property – evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,004 reviews
The price is NZ$182
includes taxes & fees
30 Nov - 1 Dec
Sleep Inn & Suites Cross Lanes - South Charleston

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes by IHG on 16 Nov 2025 start from NZ$153.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Cross Lanes by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Checkout is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes by IHG located?

Located in the heart of Cross Lanes, this hotel is 1.6 mi (2.6 km) from Mardi Gras Casino, and within 6 mi (10 km) of Dunbar Park and Nitro City Park. Jefferson Park and North Charleston Recreation Center are also within 12 mi (20 km).

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Reviews

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1009 reviews
Rating 8 - Good. 239 out of 1009 reviews
Rating 6 - Okay. 60 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

Reviews

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Amenities
The check in was smooth and pleasant experience
Stayed 1 night in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
Linzy at the front desk was courteous and friendly. The room was clean just a few observations: mattress very saggy on the edges, vessel sink adds too much height - very difficult to wash up, brush teeth for those of us who are vertically challenged and lastly tub drained very slowly. Overall would stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Cleanliness
It was a good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming to stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Nice clean room
Stayed 1 night in Jun 2025

10/10 Excellent

John Mark N.

Liked: Cleanliness, amenities, property conditions & facilities
Good value for price.
Stayed 1 night in Jul 2025

10/10 Excellent

DMF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, great breakfast. Very friendly staff, complimentary water.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
New and very clean. Pleasant staff and comfortable rooms.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect. Was just passing through and need some good sleep before getting back on the road
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Beautiful room and very friendly staff.
Stayed 1 night in May 2023

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest on our adventure! Food was delicious!
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqulene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious!! Lots of options and very attentive staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy off/on from highway. Check in was smooth, multiple restaurant options nearby, comfortable room with no noise heard. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I was very satisfied with my stay. The staff were very nice and friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The check in receptionist was outstanding! Very professional and helpful. She deserves a raise!
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place clean and very nice people
Stayed 1 night in Apr 2023

10/10 Excellent

Jerre

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good and I especially liked the buttons to move the shades up and down. Very unique and wish more hotels had this. And the breakfast oprtions and food were also very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, renovations are lovely! Kids had a great time at the pool.
Stayed 1 night in Mar 2024