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Reviews of OKKO Hotels Grenoble Jardin Hoche

4 out of 5
OKKO Hotels Grenoble Jardin Hoche
23 rue Hoche, Grenoble, Isere

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 818 reviews" "
Rating 8 - Good. 233 out of 818 reviews" "
Rating 6 - Okay. 50 out of 818 reviews" "
Rating 4 - Poor. 22 out of 818 reviews" "
Rating 2 - Terrible. 16 out of 818 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Style over substance......
A very strange room design. You have to walk through the shower to use toilet or sink so unable to not tread in wet after a shower. Toilet is on view for rest of room especially for someone still in bed so no privacy. Room is very very small. Hard mattress. Could hear traffic all night and local skateboard park. Main reception area is large and friendly staff. Can help yourself to coffee etc. Parking is a short walk to public car park. It is ok for 1 night but anyone who has marked as 10/10 can't have stayed in anything other than a hostel before.
Stayed 1 night in Jan 2024
Response from Illona on 9 Jan 2024
Good afternoon,We are truly sorry to hear that the stay was not up to your expectations. Do not hesitate to ask for a quiet room for your next stay. We remain at your disposal for any additional requests.Best regards,

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Illona on 9 Jan 2024
Hello,Thank you for your positive review ! We hope to see you again soon.Have a nice day and a nice year !Best regards,

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, big and bright rooms and really comfortable beds!
Stayed 1 night in Dec 2023
Response from Illona on 9 Jan 2024
Hello,Thank again for your positive review.We remain at your disposal for any additional requests.And happy new year again !Best regards,

10/10 Excellent

Lesley-Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel the staff was so accommodating and friendly. The rooms are small but comfortable. I love the artistic design of the bathroom also. Get a higher floor and the views are magnificent. The only drawback was it’s proximity to the light rail.
Stayed 1 night in Aug 2023
Response from Wendy on 19 Sept 2023
Good morning,thank you for this positive comment.See you soon

8/10 Good

Peter

Stayed 1 night in Sep 2023
Response from Wendy on 19 Sept 2023
Good morning,thank you for this positive comment.See you soon

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, facilities and location was excellent. Easy walking to restaurants and sights. Parking was conviently located.
Stayed 1 night in Aug 2023
Response from Laura on 30 Aug 2023
Bonjour, Merci beaucoup pour ce commentaire positif. A très vite, Laura

10/10 Excellent

Louie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay! Stayed for 4 nights. The 24-hour lounge is a very nice amenity and all the staff are super friendly and helpful. Would 100% stay here again when I'm in Grenoble. Merci beaucoup for making my stay comfortable and enjoyable!
Stayed 1 night in Aug 2023
Response from Laura on 25 Aug 2023
Bonjour Louie, Merci beaucoup pour ce retour positif ! A bientôt chez OKKO HOTELS

10/10 Excellent

Lesley-Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Free snacks. Clean room. Great stay
Stayed 3 nights in Aug 2023
Response from Laura on 23 Aug 2023
Bonjour, Merci beaucoup pour ce commentaire positif ! A bientôt, Laura

6/10 Okay

leigh

Liked: Cleanliness, staff & service, amenities
I learned after staying in Grenoble that it’s not a good city. I was harassed by numerous men to the point hotel staff had to intervene . I left this hotel because of its poor room design.( very poor lighting in bathroom, very bad drainage in the shower, broken coffee maker, bad electrical system.)
Stayed 6 nights in Aug 2023
Response from Michel Garnier, General Manager on 18 Aug 2023
I'm really sorry for the bad experience you got from our city. Concerning our rooms, your remarks will help us to improve our future standard. Please be aware that we are actually renovating bathroom in half part of the hotel.Best regards,

2/10 Terrible

Nalleli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laura on 26 Jul 2023
Bonjour, Je suis navrée de constater cette note. Pouvez-vous m'en dire plus sur votre séjour ? Cordialement,Laura

10/10 Excellent

Darko

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel in city center
Nice atmosphere in the Club/ breakfast/ dining place!
Stayed 5 nights in May 2022

8/10 Good

SiewHong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Crisis Management & communication
2nd time staying for business in Okko Grenoble. The service & friendliness is exceptional. Breakfast quality is real good. The hotel encounter water supplies issues and they have to re-assign a neighboring hotel for me to pull through for 2 nights. and able to move back for the third night. The crisis management was excellent. Will return for sure.
Stayed 3 nights in Jun 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good. Felt like home.
Stayed 2 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an enjoyable stay. A choice of pillows would have made it better for our sleeping.
Stayed 3 nights in Mar 2022

4/10 Poor

Kevin Pierre

Stayed 10 nights in Feb 2022

10/10 Excellent

Patrick

Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid, threatened by "guests" in hotel very scary
Very bad experience with unruly guests, I was threatened in the lift, when i advised the staff they said they were aware of issues with these people but why did they not throw them out or call the police. All night long I was disturbed by disorder outside and inside the hotel. Also no "free" snacks in the lounge as advertised, only black coffee or tea plus soft drinks, not worth the extra money as the snacks I saw was a bowl of fruit / grapes and Fittings in room were tatty, it needs a bit of TLC and staff training to deal with conflict and safety of guests. The female receptionist who i complained to about the incident in the lift was very understanding and pleasant I left in a hurry feeling frightened for my own safety, i have never ever felt that in a hotel before
Stayed 1 night in Nov 2021

2/10 Terrible

Nicolas

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Very noisy, excessive street noise
Windows are below expectations, noise is going through. Bathroom pipes are very noisy too, it is bad to wake up at 4:30am when the neighbor is having a shower.
Stayed 1 night in Oct 2021

2/10 Terrible

kerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Kenneth Graham

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A mix of good and need for updating
The hotel’s public lounge come dining room is lovely - comfortable, stylish and a place to have complimentary drinks and snacks. The staff are friendly and helpful. The room, however, needs updating as it has some very worn features. The bed was comfortable. My other concern is that I was charged by both the hotel and Hotels.com; I am hoping that this will get sorted quickly.
Stayed 3 nights in Aug 2021
Response from Laura on 11 Oct 2021
Thank a lot for your nice comment We are happy to read that you had a pleasant stay in our hotel We hope to see you again soon at OKKO HOTELS!

6/10 Okay

Kevin Pierre

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Paul

Stayed 2 nights in Aug 2021

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good lounge (the club) available to customers during their stay. Friendly staff. Nice location
Stayed 3 nights in Jun 2021
Response from LAURA on 7 Jul 2021
Merci pour votre retour enthousiaste, à très bientôt chez Okko Hotels !

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Laura - Adjointe de direction on 27 Oct 2020
Un grand merci pour votre gentil note Nous sommes heureux de savoir que vous avez passé un agréable séjour dans notre établissement. Nous espérons vous accueillir à nouveau chez OKKO HOTELS !

2/10 Terrible

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay there - not worth it.
Not sure how this hotel got such good reviews. Very bad experience. No parking in front of the hotel to unload the car, no one at the reception when we arrived, rooms are small and bathroom is pretty much in the room. Will never stay there again.
Stayed 1 night in Mar 2020
Response from M.Garnier, General Manager on 9 Mar 2020
Dear Rebecca, We take good note of your observations, which help us on a daily basis to improve the experience we offer our customers. Indeed, know that we launched the second generation of our hotels at Paris Gare de l'Est, with a larger space for bedrooms, new storage and separate toilets. We hope to see you again soon at OKKOHOTELS!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Great location , clean rooms and very friendly staff. Forgot to look if it had coffee making facilities in the room and they didn't.
Stayed 1 night in Feb 2020
Response from Salomé on 26 Feb 2020
Thank you very much for your enthusiastic feedback, we hope to welcome you soon again at Okko Hotels!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel!
Stayed 1 night in Feb 2020
Response from Salomé on 26 Feb 2020
Thank you very much for your enthusiastic feedback, we hope to welcome you soon again at Okko Hotels!

10/10 Excellent

Oren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, highly recommended.
It was a pleasure staying there - I'd definitely return to stay there again as part of my business trips.
Stayed 2 nights in Jan 2020
Response from Mélissa for the Team of OKKO Hôtel Grenoble on 12 Jan 2020
Thank you very much for your enthusiastic feedback, we hope to welcome you soon again at Okko Hotels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from michel on 17 Dec 2019
Thank you very much for your nice comment about your stay in OKKO HOTELS Grenoble ! Looking forward to welcoming you again soon ! Michel Garnier Hotel Manager

10/10 Excellent

CHEUK YIN

Stayed 5 nights in Nov 2019

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Grenoble
Really cool looking modern hotel with a very comfortable bed and a coffee maker. I love the Club concept of Okko Hotels, you always find some snacks free at the Club, and at the evening you get a free drink with tapas
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but that is part of the unique ness.The compimentary food and drink through the day was definately a bonus.
Stayed 4 nights in Sep 2019

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
This hotel went above our expectations. Not only was it very clean, the entire staff was super friendly and very helpful. The continental breakfast, that’s included in the price, is okay but they give you a complimentary glass of wine every night and there’s a beautiful evening spread as well. One downfall is the shower. It’s a very strange bathroom layout with the shower first and the toilet next to it. After showering there would be water everywhere. That is my only complaint honestly. I loved our stay here and will definitely be coming back.
Stayed 5 nights in Sep 2019

8/10 Good

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, location is ok. Rooms are in the Okko style, very modern, you like or you don't, but it is very comfortable. It is a larger Okko, with lots of rooms, not sure I like the fact that the front office is not located on the main floor, security wise.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Aug 2019

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A gem in Grenoble
Good location, friendly staff. Club lounge with snacks and drinks very welcome. Nice selection at breakfast. Only one negative - very scratchy, wrinkled bed linen. If I returned would bring my own sheets.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the “club”and the free in-room movies. The staff was very helpful. The only thing I did not like was that I was told parking, which is across the street, was included at check in. Then, I was billed 15 plus euros per night at check out.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free happy hour for the win!
Loved this hotel! Free apps and drinks in an adorable lounge. Cute room. Very friendly staff. Easy walking access to downtown.
Stayed 1 night in Jul 2019

6/10 Okay

Sandy, NC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and evening snack were great and staff was friendly and accommodating. There was no mini fridge in the room, and no ice available in the entire hotel. That complicates matters when you have purchased food for lunch as well as drinks, which taste much better when they are chilled!
Stayed 1 night in Jul 2019
Response from Alexandre, Hotel Manager on 11 Jul 2019
Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires auxquels nous accordons la plus grande importance. Ceux-ci nous permettront de nous perfectionner afin d'offrir à tous nos clients un séjour 4* sans aucun nuage. J’espère avoir la chance de vous accueillir à nouveau à Grenoble.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Alexandre, Hotel Manager on 11 Jul 2019
Merci pour votre retour

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the guestrooms are small in size, they are very well designed, airy, and clean. The common facilities are very nice.
Stayed 1 night in Jun 2019
Response from Alexandre, Hotel Manager on 9 Jul 2019
Thank you very much for your nice comment about your stay in OKKO HOTELS Grenoble ! Looking forward to welcoming you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served excellent breakfast and continued variety of daily snacks throughout the days.
Stayed 5 nights in Jun 2019
Response from Alexandre, Hotel Manager on 9 Jul 2019
Thank you very much for your comment about your stay in OKKO HOTELS Grenoble ! Looking forward to welcoming you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Alexandre, Hotel Manager on 9 Jul 2019
Merci pour votre retour, nous espérons vous revoir très bientôt chez OKKO HOTELS

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Alexandre, Hotel Manager on 11 Jul 2019
Merci pour votre retour

8/10 Good

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pluses and Minuses
Good basic accommodation. Bathroom layout is crazy. You have to walk across the wet shower floor to use the sink and toilet. Needs to be revamped. Breakfast and evening light lunch was great. Parking to check in (very limited street space) and then moving down the street is inconvenient.
Stayed 1 night in May 2019
Response from Alexandre, Hotel Manager on 9 Jul 2019
Thank you very much for taking the time to share your experience in OKKO HOTELS Grenoble. Your comments and observations will help us to improve ourselves to guarantee a four stars, no cloud stay to all our clients. I truly hope to have the pleasure to welcome you again soon. Kind Regards