Hotels with Pool & Resorts in Chapman Ranch from NZ$147

"Yes"

"Breakfast could be better, the overall cleanliness is okay. The lady wiping the prints on the elevator doors only wipes the bottom. "

"Comfortable room and nice staff."

"The AC was broken in every room when we went."

"I"

"The stag was ok . Price matched value "

"I do not typically leave negative reviews, but I feel it is necessary to share my experience. We paid a significant amount for a five-night stay, and unfortunately, it did not meet expectations for a hotel rated over four stars. Upon arrival, one of the queen beds had what appeared to be dried blood and makeup stains on the comforter. The pull-out bed for my son was also in very poor condition—the mattress was extremely thin, and he could feel the metal bars underneath. We requested a replacement comforter and extra bedding for padding. Although the manager assured us these would be delivered, we never received them despite following up. There were also major cleanliness and maintenance issues. The hallway walls had visible mold, and the walls in our room were dirty and clearly not properly cleaned. The hot water was unreliable due to issues with the water heaters, and at one point, another guest mentioned trying to fix them. We also had difficulty getting towels, the pool was not clean, and there was a recurring sewer odor on our floor. I spoke with the manager several times, but no action was taken. At checkout, he offered a discount and said he would follow up, but I never received any communication and have not gotten a response to my email. There were other issues but since i dont have enough room to text it, I just covered the basics . Based on this experience, I would not recommend this hotel."

"Room and furniture were old and bathroom tub was dirty. Towels were dirty. Room smelled like mildew. Entrance to hotel was horrible! "

"When you walk in there was moldy smell and they didn’t activate the room key. The elevator stopped working and the shower head part connecting to the wall was hanging off and toilet wasn’t working. The conditioner in the shower was empty. "