Hello Tom,We're sorry to hear that your experience didn't meet expectations. Please reach out to us to share any feedback so we can improve.

Hi Jessica,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Champaign - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Robert,Thank you for taking the time to write a review of your stay at the RED ROOF INN CHAMPAIGN - UNIVERSITY. It's good to hear that your stay was acceptable. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Sumiko,We appreciate your feedback regarding the renovated interior and new furnishings. Sorry to hear about the concerns with room odor, bathroom fan noise, and towel quality. Your comments will be shared with our team for future improvements.

Hello Anna,We appreciate your kind words about our staff and are glad to hear you found the bed comfortable during your stay. Your feedback regarding the room size and cleanliness has been noted, and we apologize for any inconvenience caused by the odor you experienced. We value your feedback as it helps us to improve our services for all guests.

Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMPAIGN - UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Kerwin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Champaign - University. It's good to read that you found our location to be convenient to your travels and the affordability of our location. However, you mentioned that the toilet was loud and the language barrier hindered your stay.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Nilda Hernandez or Jesica, We apologize for any inconveniences you experienced during your stay. Your feedback is valuable and will be shared with our team to address these concerns promptly. Should you require further assistance or wish to discuss your stay in more detail, please feel free to contact our management team directly.

Hello Rebecca, We appreciate your feedback and take all reviews seriously to improve our services. Our rates may vary depending on demand, but we strive to offer a comfortable stay to all guests. Your input will be shared with the team for future enhancements.

Hello Delana J., We apologize for any inconvenience you experienced with the hair dryer during your stay. Your feedback is valuable to us, and we will address this issue with our maintenance team to ensure it is resolved promptly. Thank you for bringing this to our attention.

Dear Jennifer, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Champaign - University. It's great to see we earned your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Shane,We are delighted to hear that you had a pleasant stay with us and found our staff to be impressive. Your feedback is truly valuable to us. Thank you for sharing your experience.

Dear Praveen, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Champaign - University. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the cleanliness of the bedding and the odor of the room you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Israel,We appreciate your positive feedback on our efficient processes. Should you have any further feedback or questions, please feel free to contact our management team. Thank you for choosing to stay with us.

Hello Kentayvious,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

Hello Joseph,We appreciate you choosing to stay with us! If you have any further feedback to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back soon!

Thank you for sharing your feedback with us, Paul. The team at the Red Roof Inn Champaign - University was pleased to know that you were fond of our quick check-in process. However, you made mention of the stained slip cover on the bed. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Katlyn,Thank you for sharing your feedback with us. We're pleased to hear that you found our rooms clean and our staff helpful. We regret the inconvenience with the refrigerator and regret that breakfast was not as expected. We appreciate your understanding of the traffic noise and layout of our property. We're delighted you enjoyed the nearby dining options!

Hello john, Thank you for choosing to stay with us twice and for taking the time to share your feedback. We are glad to hear you found our hotel clean. We appreciate your support and hope to welcome you back in the future.

Hello Cherie,We appreciate your positive feedback about our friendly staff, clean rooms, and comfortable beds. We strive to provide all our guests with a pleasant stay and hope to welcome you back in the future.

Dear William,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHAMPAIGN - UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you found our location to be convenient prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Michael,We are thrilled to hear that you enjoyed our clean rooms and experienced helpful service from our staff. Your positive feedback is greatly appreciated and we hope to welcome you back again in the future.

Dear Fred,Thank you for taking the time to tell us about your experience at the Red Roof Inn Champaign - University. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Devin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Champaign - University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Matthew, The staff at the Red Roof Inn Champaign - University and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Cherie,We appreciate your kind words regarding our friendly staff and clean rooms. Your feedback helps us strive for excellence in all areas of our service. Should you need further assistance, please do not hesitate to reach out to our management team.

Hello Jessica, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello roger,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly so we can address any concerns. We hope to welcome you back again soon for another wonderful stay!

Hello Brian,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon.

Hi Healo,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Champaign - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Steven,We are glad to hear that you found our property clean and updated. We strive to maintain a fresh and inviting atmosphere for all our guests to enjoy. Your feedback is valuable to us as we continue to provide a pleasant experience for all visitors.

Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHAMPAIGN - UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the price to be affordable and our location to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Hello Dean, I'm sorry to hear about your experience at our property. We take all feedback seriously and have forwarded your comments to the management team for review. Our goal is to provide a comfortable stay for all guests, and we apologize if we fell short in your case. Thank you for sharing your concerns with us.

Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Michael,We appreciate your feedback and apologize if our hotel did not meet your expectations. We strive to provide comfortable accommodations at a competitive price. We value your input and will take it into consideration for future improvements.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN CHAMPAIGN - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Jason,We appreciate you taking the time to rate our hotel! We're glad to hear that you had a positive experience during your stay. If you have any specific suggestions or comments, please feel free to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

Hello Dustin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Ryan, Thank you for sharing your experience with us. We apologize for any inconvenience caused. We kindly recommend reaching out to our management team for further assistance regarding your deposit. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience in the future.

Hello Ryan, Thank you for sharing your experience with us. We understand that cleanliness and odor is important to our guests. We have a strict non-smoking policy in place to ensure a pleasant stay for all our guests. We apologize for any inconvenience caused. We encourage you to reach out to our management team directly to discuss your concerns further. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Gloria,We're thrilled to hear that you had a fantastic stay with us! We're always striving to provide our guests with exceptional experiences, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back soon!

Hello Deborah L, We apologize for any inconvenience that you may have experienced during your stay. We value your feedback and would appreciate it if you could reach out to our hotel directly to discuss any specific concerns you may have had. We are committed to continuously improving our guest experience.

Dear Chris,Thank you for your review following your stay at Red Roof Inn Champaign - University. I am thrilled that you were fond of our staff and prices. However, you stated that the size of the bathroom and the rooms were not to your liking, along with the other issues mentioned. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Marc. The staff and I at the Red Roof Inn Champaign - University appreciate your 4/5 score following your stay. I am happy that our very clean and comfortable environment pleased you. In regard to the deposit situation mentioned, it is shown in the terms and policies section of our website that a 100 cash deposit is required. Nevertheless, at Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Christi,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHAMPAIGN - UNIVERSITY. It's great to hear that you liked our rooms and friendly staff. We value you as a our guest and welcome your 10/10 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Richard,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHAMPAIGN - UNIVERSITY. I'm so glad we earned your 3/5 score. It's great to hear that you found our room to be clean and functional. Red Roof apologize for the indicated smoke odor. I'm sorry to hear our bed wasn't to your liking. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Julie, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

Hello David, Thank you for sharing your feedback with us. We apologize for any inconveniences you encountered during your stay. We strive to maintain high standards of cleanliness and provide a comfortable experience for all our guests. Your concerns will be addressed with our housekeeping team to ensure such issues are avoided in the future. Your satisfaction is important to us, and we appreciate your valuable input.

Hello Grace,We apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain cleanliness and we'll address the issue with the sheets and bathroom immediately. We regret any disturbance caused by neighboring guests and appreciate your feedback. We value your input and will make the necessary improvements. Please feel free to contact our management team for further assistance or suggestions.

Hello Kamrynne,Thank you for choosing our hotel for your Halloween weekend at UIUC. We're delighted to hear that you found our property to be very nice and that your room was clean and comfortable. We take pride in providing a convenient location for our guests. We hope to welcome you back in the future!