Restaurant

Reviews of Country Inn & Suites by Radisson, Champaign North, IL

2.5 out of 5
Country Inn & Suites by Radisson, Champaign North, IL
602 West Marketview Drive, Champaign, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1009 reviews" "
Rating 8 - Good. 281 out of 1009 reviews" "
Rating 6 - Okay. 93 out of 1009 reviews" "
Rating 4 - Poor. 39 out of 1009 reviews" "
Rating 2 - Terrible. 24 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice dinner was offered when we checked in. Very quiet and clean
Stayed 1 night in Apr 2024
Response from Katina Davis on 18 Apr 2024
Dear Linda, We would like to thank you for taking the time to complete our online survey about A very nice dinner was offered when we checked in. Very quiet and clean. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and efficient staff. Comfortable bed. Nice room layout with separate lounge area. Highly recommend.
Stayed 1 night in Apr 2024
Response from Katina Davis on 17 Apr 2024
Dear Alan, We would like to thank you for taking the time to complete our online survey about Great location. Friendly and efficient staff. Comfortable bed. Nice room layout with separate lounge area. Highly recommend. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Steven

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Katina Davis on 17 Apr 2024
Dear Steven,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Lisa, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katina Davis on 16 Apr 2024
Dear Lisa, We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Joey

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioner for our room was not working, they were aware that it was broken, when I checked in and still checked me into that room. Not acceptable!!
Stayed 2 nights in Apr 2024
Response from Katina Davis on 16 Apr 2024
Dear Joey, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with The air conditioner for the room was not working, they were aware that it was broken, when I checked in and still checked me into that room. Not acceptable!! I Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Katina Davis on 16 Apr 2024
Dear Haley,We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ok for visiting for mom’s weekend. Prices high due to mom’s weekend. Clean but older.
Stayed 2 nights in Apr 2024
Response from Katina Davis on 15 Apr 2024
Dear Kimberly, We would like to thank you for taking the time to complete our online survey about Location was ok for visiting for mom’s weekend. Prices high due to mom’s weekend. Clean but older. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Jamie

Stayed 5 nights in Apr 2024
Response from Katina Davis on 15 Apr 2024
Dear Jamie,We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms that were clean and nice.
Stayed 1 night in Apr 2024
Response from Katina Davis on 15 Apr 2024
Dear Georgie, We would like to thank you for taking the time to complete our online survey about Newly renovated rooms that were clean and nice. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleam
Stayed 1 night in Apr 2024
Response from Katina Davis on 11 Apr 2024
Dear Keith, We would like to thank you for taking the time to complete our online survey about Clean. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Stephanie

Stayed 1 night in Apr 2024
Response from Katina Davis on 10 Apr 2024
Dear Stephanie, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff! Extremely helpful. Convenient location.
Stayed 1 night in Mar 2024
Response from Katina Davis on 1 Apr 2024
Dear Nancy, We would like to thank you for taking the time to complete our online survey about Great front desk staff! Extremely helpful. Convenient location. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Karen, Burnsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katina Davis on 1 Apr 2024
Dear Karen, We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Erin

Stayed 1 night in Mar 2024
Response from Katina Davis on 17 Apr 2024
Dear Erin,We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay for the money.
Stayed 1 night in Mar 2024
Response from Katina Davis on 1 Apr 2024
Dear Duane, We would like to thank you for taking the time to complete our online survey about This was a good place to stay for the money. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Katina Davis on 27 Mar 2024
Dear Frank, We would like to thank you for taking the time to complete our online survey about Very nice. Clean and comfortable.. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better than the Wyndham I work at
Stayed 1 night in Mar 2024
Response from Katina Davis on 25 Mar 2024
Dear Douglas, We would like to thank you for taking the time to complete our online survey about Way better than the Wyndham I work at. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Katina Davis on 25 Mar 2024
Dear Danny, We would like to thank you for taking the time to complete our online survey about Clean. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Marylee, Crystal Lake

It is very convenient
Stayed 1 night in Mar 2024
Response from Katina Davis on 25 Mar 2024
Dear Marylee, We would like to thank you for taking the time to complete our online survey about It is very convenient. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at many hotels on our 18 day road trip and this was the best one. Clean, friendly and a great breakfast and snacks the night before. I wish all hotels were this good.
Stayed 1 night in Mar 2024
Response from Katina Davis on 21 Mar 2024
Dear Gary,We would like to thank you for taking the time to complete our online survey about We stayed at many hotels on our 18 day road trip and this was the best one. Clean, friendly and a great breakfast and snacks the night before. I wish all hotels were this good. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Chun Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Katina Davis on 20 Mar 2024
Dear Chun Hung, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
First, I wanna say the ladies at check-in were very sweet. My issue that I had was we were there for three days and our garbage was never taken out and when they did come in to wipe down our room on the first night, they left dirty towels in the tub, there was some kind of basketball convention going on and the noise was unbelievable. Couldn’t find parking. Had to park in handicap. Location is great. The staff is great. Needs to be a little bit better about updating the hotel with the building.
Stayed 3 nights in Mar 2024
Response from Katina Davis on 18 Mar 2024
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the garbage was never taken out and when they did come in to wipe down our room on the first night, they left dirty towels in the tub, there was some kind of basketball convention going on and the noise was unbelievable. Couldn’t find parking. Had to park in handicap. Location is great. The staff is great. Needs to be a little bit better about updating the hotel with the building. Your satisfaction is important to us as a valued Guest Member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Lora Lee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and in need of updating. Beds uncomfortable. Shower in poor condition. Stayed one night as planned. Will not return.
Stayed 1 night in Mar 2024
Response from Katina Davis on 18 Mar 2024
Dear Lora Lee, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Hotel is old and in need of updating. Beds uncomfortable. Shower in poor condition. Stayed one night as planned. Will not return.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Julie

Super clean, updated, very kind employees!
Stayed 1 night in Mar 2024
Response from Katina Davis on 15 Mar 2024
Dear Julie, We would like to thank you for taking the time to complete our online survey about Good value for our money. Friendly employees. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Theresa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel felt very unclean. The room and hallways felt very dirty. The dining experience wasn't up to par; the dinner served lacked appeal and had an unsettling taste. I suggest allocating extra funds towards updating the location and improving property cleanliness for a better overall experience.
Stayed 1 night in Mar 2024
Response from Katina Davis on 11 Mar 2024
Dear Theresa, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with The hotel felt very unclean. The room and hallways felt very dirty. The dining experience wasn't up to par; the dinner served lacked appeal and had an unsettling taste. I suggest allocating extra funds towards updating the location and improving property cleanliness for a better overall experience. Your satisfaction is important to us as a valued Guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

YING V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was really great, nice and friendly people. The room we stayed in was clean and very roomy, I would stay again if we ever travel close to the area again
Stayed 1 night in Feb 2024
Response from Katina Davis on 5 Mar 2024
Dear Ying V, We would like to thank you for taking the time to complete our online survey about The customer service was really great, nice and friendly people. The room we stayed in was clean and very roomy, I would stay again if we ever travel close to the area again Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Marianne, Mindoro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katina Davis on 5 Mar 2024
Dear Marianne, We would like to thank you for taking the time to complete our online survey. Feedback from our Guests members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars!! Clean hotel, friendly staff, nice beds, free breakfast, close to shopping and places to eat and just minutes off the hwy! Great price! Will definitely stay again!!
Stayed 1 night in Feb 2024
Response from Katina Davis on 7 Mar 2024
Dear Natalie, We would like to thank you for taking the time to complete our online survey about 5 stars!! Clean hotel, friendly staff, nice beds, free breakfast, close to shopping and places to eat and just minutes off the hwy! Great price! Will definitely stay again!! Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Ghada

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Katina Davis on 28 Feb 2024
Dear Ghada, We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was accommodating. We will come back!
Stayed 1 night in Feb 2024
Response from Katina Davis on 26 Feb 2024
Dear Maria, We would like to thank you for taking the time to complete our online survey about Hotel was clean and staff was accommodating. We will come back!. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Annabell

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Katina Davis on 20 Feb 2024
Dear Annabell,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.As a Guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly hard working staff
Response from Katina Davis on 19 Feb 2024
Dear Gary, We would like to thank you for taking the time to complete our online survey about Clean friendly hard working staff. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely updated from a year ago.
Stayed 2 nights in Feb 2024
Response from Katina Davis on 19 Feb 2024
Dear Richard, We would like to thank you for taking the time to complete our online survey about Nicely updated from a year ago. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had visited 8 weeks before and they remembered our faces. The staff was welcoming and very efficient. We will definitely stay again.
Stayed 1 night in Feb 2024
Response from Katina Davis on 16 Feb 2024
Dear Linda,We would like to thank you for taking the time to complete our online survey about My husband and I had visited 8 weeks before and they remembered our faces. The staff was welcoming and very efficient. We will definitely stay again. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant, the beds very comfortable and 2 kinds of pillows which I love!!
Stayed 1 night in Feb 2024
Response from Katina Davis on 12 Feb 2024
Dear Holly, We would like to thank you for taking the time to complete our online survey about The staff was very pleasant, the beds very comfortable and 2 kinds of pillows which I love!!. . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very easy. They had dinner right off of the lobby which was wonderful after a full day of driving. I had just been notified of the death of my mother, Pierre (the person at the dinner) noticed i was upset. Asked in concern if I was ok. Offered to talk, then asked if he could pray for me and my family. He was so very kind. Your staff went above and beyond and truly cares about their travellers!!
Stayed 1 night in Feb 2024
Response from Katina Davis on 12 Feb 2024
Dear Patricia, We would like to thank you for taking the time to complete our online survey about Check-in was very easy. They had dinner right off of the lobby which was wonderful after a full day of driving. I had just been notified of the death of my mother, Pierre (the person at the dinner) noticed i was upset. Asked in concern if I was ok. Offered to talk, then asked if he could pray for me and my family. He was so very kind. Your staff went above and beyond and truly cares about their travelers!!. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

David

Stayed 3 nights in Feb 2024
Response from Katina Davis on 20 Mar 2024
Dear David, We would like to thank you for taking the time to complete our online survey. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very polite and helpful!!!
Stayed 2 nights in Jan 2024
Response from Katina Davis on 6 Feb 2024
Dear Andrew, We would like to thank you for taking the time to complete our online survey about Staff is very polite and helpful!!! Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Vicki

Friendly, safe, clean, pool was cold!
Stayed 1 night in Feb 2024
Response from Katina Davis on 6 Feb 2024
Dear Vicki, We would like to thank you for taking the time to complete our online survey about Friendly, safe, clean, pool was cold! Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katina Davis on 6 Feb 2024
Dear Tina, We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, I appreciate being thanked when leaving
Stayed 1 night in Jan 2024
Response from Katina Davis on 1 Feb 2024
Dear Gloria, We would like to thank you for taking the time to complete our online survey Friendly staff, I appreciate being thanked when leaving. Feedback from Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and hospitality
Stayed 4 nights in Jan 2024
Response from Katina Davis on 1 Feb 2024
Dear Andrew, We would like to thank you for taking the time to complete our online survey about Excellent customer service and hospitality. Feedback from Guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Greatest

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Katina Davis on 29 Jan 2024
Dear Greatest, We would like to thank you for taking the time to complete our online survey about Hotel is Nice. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Response from Katina Davis on 29 Jan 2024
Dear Lorna, We would like to thank you for taking the time to complete our online survey Nice breakfast. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and my room was very clean. I've enjoyed my very short stay.
Stayed 1 night in Jan 2024
Response from Katina Davis on 29 Jan 2024
Dear Emma, We would like to thank you for taking the time to complete our online survey about The staff were super friendly and my room was very clean. I've enjoyed my very short stay. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much every aspect was quite satisfactory.
Stayed 1 night in Jun 2023
Response from Katina Davis on 29 Jan 2024
Dear Destiny, We would like to thank you for taking the time to complete our online survey about Pretty much every aspect was quite satisfactory.. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.

6/10 Okay

Kayla

Business traveller
Liked: Staff & service
My second room was clean, but the first one I was given had an unmade bed. It was corrected very quickly and easily, though. The parking lot lights shine bright in the window at night and I don’t think the curtains closed, just the sheers.
Stayed 1 night in Jan 2024
Response from Katina Davis on 24 Jan 2024
Dear Cherie,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the first room bed not being ready for the guest and with the curtains their is black out curtains so the light want shine in the window. I have shared your feedback with to better handle these types of situations differently in the future. Feedback from our Choice Guest on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a reasonable price.
Stayed 1 night in Jan 2024
Response from Katina Davis on 29 Jan 2024
Dear Joan, We would like to thank you for taking the time to complete our online survey about Very nice for a reasonable price.. Feedback from our Guest is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Katina Davis on 22 Jan 2024
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.As a Guest you are truly valued.