Ratings based on 93 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 02/11/2018
Comment from Hotel Management
06/11/2018 by Reaksmey, Hotel Management
Dear Value guest, Thank you for your comment. We hope you will come to stay with us again. Best regards, Reservation Team,
4 out of 5
by A verified traveller from Toronto

Posted 01/10/2018
The rooms are very clean, spacious and comfortable.
Comment from Hotel Management
06/11/2018 by Reaksmey, Hotel Management
Dear Value guest, Thank you for your comment. We hope you will come to stay with us again. Best regards, Reservation Team,
4 out of 5
by A verified traveller from Toronto

Posted 18/09/2018
Clean, comfortable, quite and safe Hotel. The staff is very friendly and helpful. The location is good and it's easy to move around the city spite of the traffic congestion in Phnom Penh.
Comment from Hotel Management
06/11/2018 by Reaksmey, Hotel Management
Dear Value guest, Thank you for your comment. We hope you will come to stay with us again. Best regards, Reservation Team,
5 out of 5
by A verified traveller

Posted 15/09/2018
Nice Hotel, quite, clean and comfortable rooms. It's well located, near many restaurants, Lucky Supermarket and it takes only 10 minutes by car to a big shopping Mall, the Royal Palace and the river side.
Comment from Hotel Management
06/11/2018 by Reaksmey, Hotel Management
Dear Value guest, Thank you for your comment. We hope you will come to stay with us again. Best regards, Reservation Team,
4 out of 5
by A verified traveller

Good hotel but not the city for us

Posted 17/08/2018 on Hotels
A very pleasant hotel with a spacious, clean and comfortable room and super-helpful staff. We only stayed for two nights/one day so didn’t get to know Phnom Penh that well, but the hotel is in a better part of town, close to the central park and decent restaurants. Phnom Penh is a must for a visit to the Killing Fields and S21 but our view of the the city was tarnished by the amount of garbage (ever present plastics especially) in very many areas.
Comment from Hotel Management
21/08/2018 by Reaksmey (Mr.), Hotel Management
Dear Kathryn, Thank you for your coming and staying at our hotel. We are very happy to hear that about our hotel, and we are sorry to hear any problems that you faced. Anyway our government is trying to improve our city now. Best regards,
5 out of 5
by A verified traveller

Posted 29/07/2018 on Hotels
Very nice small hotel with friendly staff speaking decent english in a convenient location. Their is a good choice of breakfast. Its all good here. Nice size room and a modern shower.
Comment from Hotel Management
21/08/2018 by Reaksmey (Mr.), Hotel Management
Dear John, Thank you for your staying and your feedback. We hope you will come again next time. Best regards,
4 out of 5
by A verified traveller

Nice boutique hotel

Posted 04/07/2018 on Hotels
This is good value for the price. PROS= close to restaurants and shops in BKK. Also, the staff are helpful. CONS=Noisy construction nearby. Also, I had conference call during my stay but found that the hotel cannot transfer calls to your room as their phone system is internal. They have 2 cell phones to receive external calls— so not great for work. Overall, I would recommend the hotel as it is clean and rooms are spacious!
Comment from Hotel Management
18/07/2018 by Ms. Vimol, Hotel Management
Thanks for staying with us. We really appreciate your feedback! We hope to see you again next time. Regards,
4 out of 5
by A verified traveller from Vancouver, Canada

Posted 09/05/2018
As some others have mentioned, don’t expect the staff to help with local suggestions and/or directions. We tried a few times wth no success. Location is good- walking distance to many good restaurants, and down a quiet street off a large busy road.
Comment from Hotel Management
18/05/2018 by Ms. Vimol, Hotel Management
Thanks for staying with us. We appreciate your feedback, and we'll try to improve our service regarding local suggestion/directions. We hope to see you again next time. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Posted 17/04/2018 on Orbitz
A very nice stay. Everything worked, the staff was lovely, the breakfast was delicious. The area around the hotel is under a lot of construction, but it was quite this Khmer New Years week-,end.
Comment from Hotel Management
19/04/2018 by Vimol (Ms.), Hotel Management
Thanks for staying with us. We appreciate your feedback! We hope to see you again next time. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing atmosphere throughout hotel and room

Posted 02/03/2018
Cons: Enforcing the non-smoking policy. My neighbors were smoking in their room sometimes I think.
Location: Lucky Supermarket, A-Z Market (24hrs), Mini MaxValu, Brown Coffee, Starbucks, some restaurants in the area nearby. Some night life close by too.
It’s a good experience staying at Pandan. It was essential for me to have a place to relax away from the city and this was an ideal location. Lucky supermarket, A-Z market, plenary of cafes and some restaurants are nearby within walking distance. There’s a nice pleasant, spacious area to relax in the lobby/restaurant/bar area. I think they also rent motorbikes. They are quite accommodating. Presently there is some construction in the area.
Comment from Hotel Management
10/03/2018 by Ma. Vimol, Hotel Management
Thanks for staying with us. We appreciate your feedback! We will try to improve quality by enforcing more strictly based on the non-smoking policy We hope to see you again next time. Regards,