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Rating 10 - Excellent. 423 out of 1000 reviews" "
10 - Excellent
423
Rating 8 - Good. 323 out of 1000 reviews" "
8 - Good
323
Rating 6 - Okay. 136 out of 1000 reviews" "
6 - Okay
136
Rating 4 - Poor. 86 out of 1000 reviews" "
4 - Poor
86
Rating 2 - Terrible. 32 out of 1000 reviews" "
2 - Terrible
32
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Angela
Travelled with family
13 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed at this property many times over the year, the location is great and the staff is always fantastic however the rooms have really started going down hill. Scratched walls, doors that are falling apart, showers that need to be replaced etc. I hope renovations continue to happen and improve this location, it’s one of our favorites
Angela
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 18 Mar 2024
I’m truly sorry for any dissatisfaction you experienced during your visit. I will share your comments with the relevant departments so improvements can be made. We hope you’ll give us a second chance and visit our property in the future!
Location, by the river was beautiful. Floors were dirty, had to get a vacuum and do it ourselves, bathroom sink wouldn’t drain, shower was cold one day. No sleep timer on the tvs. Bar area was nice, great bartenders!
Jodi
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 12 Feb 2024
I’m truly sorry for any dissatisfaction you experienced during your visit. I will share your comments with the relevant departments so improvements can be made. We hope you’ll give us a second chance and visit our property in the future!
Great resort all around. One of the best in the state.
My only complaint is the water level in the hot tub was too low the first day. It was filled better the second day, however.
Eric
Stayed 1 night in Dec 2023
Response from Front Desk Manager on 2 Jan 2024
Thank you for choosing our hotel, and for taking the time to write a review! We hope you choose to stay with us again in the future!
Very beautiful veiw of misouri river. Room nice,comfortable. What was missing was no breakfast included for the higher price...which a "resort fee" was billed. This time of year...not much in way of "resort"
Wayne
Stayed 1 night in Dec 2023
Response from Front Desk Manager on 2 Jan 2024
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future!
This hotel has had a major refresh, and it shows we’ll. Great furnishings. Dining serves improved markedly. Only silly flaw was a minuscule bar of soap for a room serviced every third day.
This now is an excellent hotel again.
Richard
Stayed 4 nights in Oct 2023
Response from Front Desk Manager on 24 Oct 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future!
8/10 Good
Diane
Travelled with partner
6 Oct 2023
Liked: Cleanliness, staff & service, amenities
Ladies at restaurant need to put a smile on their faces. They were not rude but we were a little put off at first. Room was clean, mattress ok. Beautiful view of the Missouri River. No pictures on walls in room. Could be a little cozier. Would stay again.
Diane
Stayed 1 night in Oct 2023
Response from Front Desk on 6 Oct 2023
Thank you for choosing our hotel, and for taking the time to write a review! We hope you choose to stay with us again in the future!
The property was beautiful right on the river. We enjoyed walking around the property and enjoying a beverage at the bar. The food service was excellent in the restaurant as well.
Kerri
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 17 Aug 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future!
6/10 Okay
Paige
8 Aug 2023
Liked: Cleanliness, staff & service
Paige
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 10 Aug 2023
Thank you for choosing our hotel and we're sorry for any dissatisfaction you may have experienced during your visit. We hope we can welcome you back in the future!
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future!
10/10 Excellent
Stephanie
7 Aug 2023
Stephanie
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 9 Aug 2023
We're happy you enjoyed your your stay, and we appreciate your feedback. We look forward to welcoming you back in the future!
6/10 Okay
Shane
5 Aug 2023
Disliked: Cleanliness, room comfort
very outdated and not so clean. Bed not comfortable and the Food and drinks were the best thing!
Shane
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 6 Aug 2023
Thank you for choosing our hotel and we're sorry for any dissatisfaction you may have experienced during your stay. We hope we can welcome you back in the future!
Nice property grounds, convenient layout, friendly staff and our kids loved the poolside room. Hot coffee bar was a really nice touch too.
Jessica
Response from Front Desk Manager on 9 Aug 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!
10/10 Excellent
Alan
3 Aug 2023
Alan
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 4 Aug 2023
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future!
I have stayed here many times...Love the resort and the view!! They are going through some construction right now so of course that makes everything a bit messy but I am sure the next time we are back it will be nice and tidy!
Verified traveller
Stayed 2 nights in Jul 2023
Response from Front Desk on 31 Jul 2023
We're happy you enjoyed your experience, and we appreciate your feedback! We look forward to welcoming you back in the future.
6/10 Okay
Linda
29 Jul 2023
Linda
Stayed 1 night in Jul 2023
Response from Front Desk Manager on 18 Aug 2023
Thank you for choosing out hotel, and we're sorry for any dissatisfaction you may have experienced during your visit. We hope we can welcome you back in the future!
This is a fun and relaxing resort by the river. Very nicely furnished. Being updated and will be classy!
Gary
Stayed 1 night in Jul 2023
Response from Front Desk Manager on 23 Jul 2023
Thank you for choosing our hotel, and for taking the time to write a review! We hope you choose to stay with us again in the future!
6/10 Okay
shawn
22 Jul 2023
shawn
Stayed 1 night in Jul 2023
Response from Front Desk Manager on 14 Aug 2023
Thank you for choosing our hotel and we're sorry for any dissatisfaction you may have experienced during your visit. We hope we can welcome you back in the future!