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"There is only a gas cook top and blender in the kitchen, but a full size fridge. Dishes, utensils and some pots & pan are provided. A/C worked well. Very clean. Staff is very friendly and maintenance is prompt. The king bed was very hard, but surprisingly quite comfortable. On the downside, there's a lot of street noise (vehicle traffic and LOUD music) if your window faces that way, and from construction on the property. "

" Rosewood Mandarina is undeniably a stunning property. The setting is breathtaking, with lush grounds, beautiful beaches, and thoughtfully designed rooms that feel both luxurious and serene. The accommodations were a highlight—spacious, well-appointed, and seamlessly integrated into the natural surroundings. That said, the overall experience was mixed. While the service was good, it lacked consistency and didn’t always meet the level one would expect at this price point. The dining was also just okay—pleasant, but not particularly memorable compared to other properties of this caliber. We enjoyed certain activities, particularly the polo experience, which was a standout. However, other offerings such as the hiking and meditation experiences felt underwhelming and not especially well executed. Our stay took an unexpected turn when we were unable to leave due to a cartel safety situation, requiring us to extend our stay by five additional days. While the team did their best under difficult circumstances and graciously comped one night, we felt there could have been more proactive guidance—particularly from the concierge—around support options such as travel insurance or alternative arrangements, given the significant added expense. The spa is well done, though pricing felt excessive even by New York standards, and the gym is adequate. The butler service is a n"

"The staff is lovely, the design of the hotel is beautiful, it’s a very short walk to the beach."

"It was a beautiful stay the rooms the staff the restaurant it was a dream Thank you "

"Overall, my stay was good and I enjoyed the experience. The room was clean and the staff were friendly and helpful throughout my visit. The amenities were nice and everything was generally well maintained. However, the WiFi was inconsistent and difficult to rely on at times, which was a bit frustrating. Also, the music at night could get pretty loud, making it harder to relax or sleep. Aside from those issues, it was still a solid stay and I would consider coming back with those things in mind."

"This property was very clean, staff super friendly and helpful and the location was close to the beach and central in the town of Chacala. The pool is small and shallow, best for a quick cool off or good for small children and there is not room to lounge or read a book for more than 1 person. There is; however, a rooftop terrace with loungers and shade which is very quiet with a decent view. Overall, we enjoyed the property."

"No hand towels or wash cloths in room. 2 bath towels Room was clean Beautiful beach"

"Miy limpio y comodo. El paisage se mira increible !"

"Very friendly and detailed staff. We forgot our passport in the room, the staff go beyond and over what they could to help a immediately secured delivery "