"At first they gave us one that smelled strong like cat urine. I think I heard an animal in there. Then they changed it. They didnt offer to help with luggage. It was VERY difficult walking back and forth. Finally we got setteled and it was like home away from home. There are no shuttles and no hot tubs that are open. The main issue is it is TOO far from all the tourists spots. Take almost 2 hours by bus and the Metro and its ALOT if walking. I would rent a car if you stay here and want to see Famous landmarks."