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Reviews of Rodeway Inn Rutland

2 out of 5
Rodeway Inn Rutland
115 Woodstock Ave, Rutland, VT

Reviews

5.4
Rating 10 - Excellent. 15 out of 157 reviews" "
Rating 8 - Good. 30 out of 157 reviews" "
Rating 6 - Okay. 36 out of 157 reviews" "
Rating 4 - Poor. 35 out of 157 reviews" "
Rating 2 - Terrible. 41 out of 157 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Daniel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

Ryan

Travelled with group
Disliked: Amenities
There was no TV and the AC was not working. The property had the heat all the way up and it was uncomfortably hot all weekend
Stayed 4 nights in Jan 2022

10/10 Excellent

Shirley Jo-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room recently painted and very clean. Staff were friendly. Lighted mirror in bathroom very nice. Plenty of hot water. Breakfast adequate. Easy parking and not too noisy upstairs. Quick drive to shopping mall, grocery store, gas station, etc. Pizza Hut within walking distance. Met fellow travelers from all over United States. Only issue: ice machine broken four nights we stayed.
Stayed 4 nights in Oct 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is right off the main drag of US 4, easy parking. The Manger's stay is just off the office and at times doubled as the office. I never received the Wifi passcode "both" times I checked in. The 1st time I arrived about 10:30PM, the 2nd time was when I arrived near 12:30AM and the keycard didn't work on the door, in so I needed to walk to the both "office" to receive a 2nd keycard and that worked, due to the lack of a Wifi passcode I was unable to receive updates on my flight and could have missed it/ had less stress.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sink is clogged and does not drain, the shower drains very slowly
Stayed 1 night in Oct 2021

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
The accommodations were adequate but could use some upgrading. The breakfast selection was poor.
Stayed 1 night in Oct 2021

4/10 Poor

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
terribly noisy! was lodged in a room very close to the road while there were many rooms vacant in the back. Window curtains while closed let in bright light from walkway - curtains were a bit short and did not overlap in the middle.
Stayed 1 night in Oct 2021

2/10 Terrible

gail

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place is rundown and unkept.
Stayed 1 night in Oct 2021

2/10 Terrible

keith

Business traveller, Travelled with partner
No problem with property at all. Problem was we had an issue with the credit card. It's a business card & we had issues with it. The card was declined, but the staff did not notify me of that. They said they did, but thee were NO messages on my phone. Needless to say we get there last night expecting to check in only to find they gave away the room. Luckily we managed to get a room in the Comfort inn a few miles up the road. I explained the issue. They had a few rooms that were held back for maintenance issues. The desk manager showed me the room & explained the issue(carpet worn & slow drain tub) NOT a problem & we took the room. I can't praise them highly enough for making our night work.
Stayed 1 night in Oct 2021

4/10 Poor

Vance

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poorly maintained. Internet and heater not working. Water had to run for several minutes to get warm enough for shower.
Stayed 2 nights in Oct 2021

4/10 Poor

Geoffrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and friendly staff but we were stuck on a top floor with no elevator. Key jets in the whirlpool tub did not work. It needs painting by a professional. The breakfast was poor compared to similar priced properties during the same week.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dump
Stayed 1 night in Sep 2021

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised at the upgrades, however the shower pressure was not great but manageable, and the clientele was interesting, as I smelled the tinge of what was being smoked in the parking lot. Not legal in most states.
Stayed 1 night in Sep 2021

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated. Photos were not true to site. A/C did not work. Not very clean.
Stayed 2 nights in Sep 2021

6/10 Okay

Karen

Disliked: Cleanliness, property conditions & facilities
Hmmm..
A very old hotel that could use a lot of updates and maintenance. However the room was very large.
Stayed 1 night in Sep 2021

8/10 Good

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine for a place to sleep. Not fancy, but clean.
Stayed 1 night in Sep 2021

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll start by saying there was one redeeming quality of the room, the bathroom mirror/light. Other than that, this place is a total dump. The door to your room will not sit flush to the door frame so there is always some kind of light coming into the room, this also effects the noise level. The bathroom door itself couldn't be closed and if you got it even a little bit closed it would stick. There are no smoking signs throughout the property but there are also ashtrays located outside each room with a crappy lawn chair to sit on. The entire motel, and especially our room smelled like smoke. The wifi did not work, even though it's one of the things promoted on their road sign to entice guests. The blinds did not close all the way as they were also broken. The AC in the room is a window unit that sits in the wall between the two queen beds. This makes sleeping incredibly hard as it would also randomly stop working through the night. The closet did not have a door so it's just an alcove in the room. The mattress and sheets were stained, washed, but stained. Two of the lights within the room didn't turn on at all. The towels provided were ones you probably wouldn't even use for your dogs and were barely able to dry us after a shower. The breakfast that was provided wasn't even considered continental, as advertised. There were little to no options other than off property. Lastly, the customer service was atrocious.
Stayed 2 nights in Sep 2021

4/10 Poor

Amy

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hallways were dirty. Overall it was grungy.
Stayed 1 night in Aug 2021

4/10 Poor

Todd

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was well kept and looked very nice overall
Stayed 1 night in Aug 2021

8/10 Good

Joseph

Stayed 1 night in Aug 2021

6/10 Okay

fred

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
.could of gave back money
cancelled 1 night after there only got 50.00 back from 120.00
Stayed 2 nights in Aug 2021

8/10 Good

Nancy

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2021
Response from Dee on 18 Aug 2021
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI F O ATTD ROADWAY INN 8027739176

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Clean room and easy check in and out.
Stayed 2 nights in Aug 2021
Response from Dee on 18 Aug 2021
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI F O ATTD ROADWAY INN 8027739176

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
easy parking room smelled like an ashtray NO ICE
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom wouldn't work. The sink couldn't be used because it leaked; so, the water had to be turned off. The toilet was clogged up. The shower controls were not working right. The hair dryer wouldn't start. It was the last room, and they had a no vacancy sign up, but we had reservations paid through Orbitz, so they gave it to us and pretended they didn't know about these things.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Everything looked clean … but clearly there had been smokers in my room. My clothes and pillow (from home) still smelled like smoke when I got home. The curtains did not reach the bottom of the window in a first floor room. I would not book a Rodeway Inn again.
Stayed 1 night in Aug 2021

2/10 Terrible

Robert

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly. Overpriced. Looked like a no tell motel. Mostly permanent residents staying there.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Heroin and Mustard
Mustard stains on the sheets, a dude passed out on heroin in front of his room, generally a pretty sketchy spot.
Stayed 1 night in Jun 2021

2/10 Terrible

Jonathan, Glen Mills, PA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat in our room, we called nd they brought us a space heater and it was never repaired. There was no breakfast, as advertised. There was no WiFi. The water in the tub can continuously. We got fresh towels once in a 4 day stay. It was warm one day and the AC did not work. The windows were nailed shut. There were local people living in the hotel and there was a party on the front porch every night. The worst hotel I have ever stayed at.
Stayed 4 nights in Oct 2020

2/10 Terrible

Edna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally awful
We didn’t even stay walked in the door it was dirty and smelled really bad. They told us we couldn’t get our money back. I would not put my dog up in this place.
Stayed 1 night in Oct 2020

6/10 Okay

Nicholas

Nice
Nice
Stayed 3 nights in Jul 2020

6/10 Okay

Akassa

Liked: Room comfort
nice
Nice.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UTLAND
ROOMS WERE CLEAN AND COMFORTABLE AND THE PRICE WAS EXCELLENT. I WILL STAY THERE AGAIN.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean with no bugs...however...It was supposed to be a no smoking room but the owners had set out smoking stations right on the porch in front of the rooms so the smoke from anyone smoking (and, of course, a wino was right there puffing in front of our room) came right into the room anytime the door opened. The toilet was ancient and leaked onto the floor each time it was flushed which took a great deal of wiggling the handle.
Stayed 1 night in Jun 2020

6/10 Okay

Ming

Travelled with family
Disliked: Staff & service, room comfort
If need WIFI, don’t stay there
WIFI doesn’t work in room at all. We stay 3 days without WIFI. The breakfast is very very basic.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Convenient location. Basic amenities. Good deal for one night
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The smell in the room was horrible. It was like they spilled a freshener on the floor and couldn't get it out. I had to open the window the whole night, with the air on. No chair in the room to sit in to watch TV. And no extra channels (to watch football). Smell was the worst.
Stayed 1 night in Oct 2019

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was run down and filth. I have compassion for homeless people, and this hotel provides housing for the homeless long term. Our room was next to a woman who had chairs set up outside her door and people coming in and out out at all times and they sat outside the door smoking and yelling and cursing. What a horrible experience. Do not book there!
Stayed 1 night in Sep 2019

8/10 Good

Rosa Linda L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Catherine, Brooklyn, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small and uncomfortable, one of the beds was basically blocking the bathroom door and there were still dirty towels hanging behind the door from the last guest that stayed there.
Stayed 1 night in Sep 2019

2/10 Terrible

ALINA

Disliked: Staff & service
Don’t stay here!!! Horrible
My husband and I were scheduled for a two day stay and forfeited our second night because it was so horrible. The Inn keeper was extremely unfriendly when we arrived. That was the first sign but we remained optimistic. As we walked to our room we could see people coming out of a room where they were smoking marijuana. That was our 2nd sing to run but we were too tired to try another hotel. We were woken up at 7am in the morning after only going to bed at 1:30am to the cackling, yelling and banter going on outside our room. The Inn has residents who live there and they have no consideration for others. And the Inn keeper has no interest in fixing this issue. The residents stole the chairs that were outside our room for their guests and had a young child screaming and running in front of our door for 2 hours. I would never recommend this Inn to anyone. Money wasted!
Stayed 2 nights in Sep 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019