Book a Central Michigan Resort

"Great customer service."

"The front desk personnel were very friendly and helpful. The room was clean and comfortable. "

"Fine. Helped us locate a refrigerator for our room."

"The location was easy in and easy out! The place was clean, and the staff was kind. I plan on staying here again on my next visit!"

"My hotel room was clean and very comfortable. Parking was very accessible and the location of the hotel was easy for me to get to John Ball Zoo and Frederick Meijer Park."

"Horrible, didnt even stay because of strange guy knocking on our room winfow. A window that the lick was broken on. 4 kids bday parties, couldnt even use the pool or hot tub because of all the kids and parties, plus thr hotel lets people pay 5 dollars just to use thee pool. Hortible rxperience. "

"My room was not ready when I checked in, but I was put in a clean room right away, and I was completely satisfied with that. They were very accommodating. The toaster needed to be replaced in the breakfast room, but that happens sometimes. The staff was very helpful and very friendly. I have no complaints."

"The staff is what make it special. A lot of the amenities cost a crazy amount though "

"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "