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"2nd stay in this hotel and it was an excellent experience again!"

"Friendly staff. Enjoyed eating dinner in the Kyoto restaurant."

"Excellent service, beautiful rooms, easy parking. "

"great breakfast. accessible to restaurants and shopping mals"

"Phone did not work in the room"

"This place was so beautiful and clean. Everyone was super helpful and friendly. I recommend this place 100 percent. I will definitely book again. I thank all the staff for helping us with all the questions we had."

"Great Staff. Great food. Amazing place"

"First and foremost, the staff at El Carmen are wonderful, especially Arnold who took care of us from arrival to departure and the staff at breakfast. Our room was lovely, well-appointed and had a fantastic hot shower. We loved having lunch in the courtyard and breakfast on the terrace. The food was really good and well-priced. After 6 weeks in Guatemala, we can say this was our favorite hotel experience."

"Excellent place and great breakfast! "