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"It was wonderful. The staff were outstanding. All of them. So attentive and friendly and caring, they really made me feel at home. The rooms and facilities were outstanding and the food was delicious at every meal."

"Clean room Friendly staff "

"Very great service quick response"

"Very friendly staff and breakfast "

"Beautiful "

"Kids had an amazing time in the pool, while we where in the cabana, amazing service and facilities "

"Everything about this resort was wonderful. We stayed in the royal room and it was beautiful and spotlessly cleaned daily. The staff were brilliant, the pools had lots of options for depth and location, the breakfast buffet had everything you could possibly need and the restaurant staff at all the restaurants we visited catered for our food allergies without issue. While slightly south of Nusa Dua, a $5 taxi arranged by the concierge got us to bali collection in 10 minutes. Highly recommend this resort."

"Nice grounds , good staff, and restaurant food is delicious "

"Dear Management Team of The Apurva Kempinski Bali, I would like to take this opportunity to express my sincere appreciation for the exceptional service we received during our recent stay at The Apurva Kempinski Bali. First, my heartfelt thanks go to Miss Fatima from the Reception team. From the moment we arrived, she demonstrated remarkable professionalism, warmth, and efficiency. Her attentive attitude, clear communication, and genuine care made our check-in experience smooth and reassuring, leaving us with a wonderful first impression of the hotel. I would also like to extend special recognition to Mr. Arya, the Food & Beverage Manager at Cliff Lounge. His professionalism, attention to detail, and dedication to guest satisfaction truly stood out. Under his management, the dining experience at Cliff Lounge was not only enjoyable but memorable. His leadership and hospitality greatly enhanced our overall experience. Both Miss Fatima and Mr. Arya exemplify the high standards of service and hospitality that define the Kempinski brand. Their commitment, courtesy, and professionalism made our stay particularly pleasant, and we are truly grateful for their efforts. Please kindly convey our appreciation to them, and thank you for maintaining such an outstanding team. We very much look forward to returning to The Apurva Kempinski Bali in the future. Yours sincerely, Yang Li Room Guest at The Apurva Kempinski Bali 2053"