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Lam Hotel Celorico de Basto

4.0 star property
Flag Hotel Celorico Palace provides a peaceful retreat with verdant gardens where guests can relax while still enjoying convenient amenities and activities

Choose dates to view prices

Travelers find a quiet escape at Flag Hotel Celorico Palace with its well-maintained garden and children's playground. The hotel offers complimentary in-room WiFi, laundry services, and bike rentals. The attentive staff consistently earns positive feedback from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$143
includes taxes & fees
31 May - 1 June
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2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
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The price is NZ$215
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 7269

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Lam Hotel Celorico de Basto have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lam Hotel Celorico de Basto?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Lam Hotel Celorico de Basto on 31 May 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lam Hotel Celorico de Basto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lam Hotel Celorico de Basto?

Self-parking is free at this property.

What time is check-in at Lam Hotel Celorico de Basto?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lam Hotel Celorico de Basto?

Checkout is at noon.

Does Lam Hotel Celorico de Basto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Lam Hotel Celorico de Basto?

Some rate plans available at this property are all-inclusive.

Where is Lam Hotel Celorico de Basto located?

Situated in Celorico de Basto, this hotel is within a 10-minute walk of Chamber Hall of Celorico de Basto, Ludico de Celorico de Basto Park and Celorico De Basto Tourism Center. Arnóia Castle and Sanctuary of Our Lady of Grace are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 91 out of 146 reviews
Rating 8 - Good. 44 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 3 out of 146 reviews
Rating 2 - Terrible. 2 out of 146 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities, room comfort

Wonderful and relaxing stay

Always a pleasure to be back at Flag Hotel Celorico Palace! For the comfort and welcoming of the hotel and staff and also for the activities around the property. From visiting wine producing estates in the area to cycling on the eco-pista do Tamega surrounded by Nature. A relaxing break!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with great service and facilities.

We were staying while my son was playing a football tournament. We stayed in a suite and it was excellent. The staff are extremely friendly and helpful. The breakfast and dinner buffet are small but of excellent quality. We will definitely stay here again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mogens Bønding

Høflig og hjælpsom personale. Kan kun anbefale stedet.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota negativa para a temperatura da água da piscina e a falta de manutenção do jacuzzi.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários excslentes
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Vriendelijke jongen bij het inchecken. Ruime parking gratis beschikbaar. Kamers eenvoudig. Kartonnen bekertjes op de kamer, geen tissues. Je verwacht voor een 4 sterren wel iets meer. Ontbijt start om 8u30 maar was helaas leeg door een groep van bustoeristen die er voor kwamen ontbijten, en werd niet aangevuld. Er was zelfs geen personeel aanwezig in de ontbijtruimte.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, room comfort

Remarques constructives 😉

Arrivée, après visite des lieux, la piscine intérieure est vide et en mauvais état. Alors qu’aucune information ne nous a été donnée lors de la réservation . La chambre : frigo non fonctionnel, liseuse non plus. Ont été changés le soir même (il est préférable avant d’attribuer une chambre de contrôler que tout fonctionne). Le plafond de la douche abîmé. On nous a proposés gentiment de changer de chambre, mais nos affaires étaient déjà déballées. Le petit dejeûner de piètre qualité, charcuterie reconstituée, fromage 1er prix, omelette (peut-être de l’omelette en poudre ?). Salle de sport, plusieurs appareils inutilisables. Chambre bien insonorisée et bonne literie. Note positive, personnel agréable. Tout cela n’a pas nui outre-mesure à notre séjour dans la région.😊
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Roberto F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celorico uma bela cidade

Observei que no banheiro não tinha barras de segurança para deficientes físicos
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy acogedor, pequeño y cómodo... Una zona de interior muy tranquila y muy buena para descansar.. Dar las gracias a Ana en el servicio del comedor, atenta y muy buena profesional!!!! Yo tengo una intolerancia a la lactosa y Ana siempre me tenía para mi productos sin lactosa, un encanto...
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pacote Verão

É considerado no site hoteis.com um tudo incluído mas na verdade eles têm é um pacote de verão que é, praticamente, pensão completa e não tudo incluído. Fomos um pouco enganados por estarmos à espera do tudo incluído. Mas muito bem recebidos e respeitadores pela compra apesar do erro, talvez, não ser deles.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Paulo Jorge

Disliked: Staff & service, property conditions & facilities, room comfort

Muito desiludida

Escolhi este hotel para passar dois dias após o meu casamento, para conhecer a região, escolho por ter bons Feedback mas fiquei extremamente desiludida, por ser época baixa ou então não sei… tinham pouco pessoal, limpeza só vi no meu último dia. Paguei meia pensão mas nunca nos informaram que os vinhos não estavam incluídos, o que no final ainda pagamos mais do que esperado. Pequeno almoço pouca escolha, era apenas um tabuleiro que nos metiam a frente. De buffet não tinha nada.. Jantar apenas dois pratos e com hora marcada. Sem sabor e com má qualidade. Demonstrei o meu desagrado e em nada tentaram que eu ficasse feliz… resumidamente paguei as refeições e não foram bem servidas… para um hotel de 4 estrelas deixa muito a desejar… só lamento a experiência e não voltarei a repetir
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top !!

Correspondeu às expectativas! Simpatia e bem estar dominaram a estadia!
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Gonçalves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage hat mir gefallen, sehr ruhig
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Joaquim

Disliked: Staff & service, property conditions & facilities, room comfort

Muito a desejar para um hotel de 4 estrelas

Muito a desejar para um hotel de 4 estrelas. A água da piscina interior estava completamente gelada, não havia ninguém a limpar ou desinfectar sempre que havia mudança de pessoas na zona da piscina e soa, pequeno almoço com muita, muita pouca variedade, gostei do quarto era agradável e confortável. Fiquei mesmo dececionado visto que era um fim de semana para usufruir.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Fernanda Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Pontos positivos: Bom quarto, bom pequeno almoço, bom banho turco, boa sauna e bom ginásio, bom atendimento em geral e bem organizado tendo em conta a pandemia. Ponto negativo: água da piscina interior fria e por isso não consegui usufruir.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia!

Foi uma estadia muito relaxada e confortável. Staff super super atencioso e amável ! Pedimos mais ovos mexidos ao pequeno almoço e trouxeram os ovos mexidos super rápido e estavam deliciosos ;) Usufruímos da piscina interior e exterior.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito da estadia no hotel. Todo o staff muito prestável e simpático. Cama muito confortável. Hotel muito perto do centro da vila, não precisa de carro para visitar vários jardins. Relação preço/qualidade muito boa! A repetir 🙂
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8

Estadia muito boa, a repetir, apenas falta de espaços interior de lazer ( bar/ sala de jogos) e jacuzzi água fria e falta de musica ambiente um espaço pouco acolhedor
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serviço 5 estrelas

Hotel ideal para uma noite em casal Staff muito simpatico e condições soberbas
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Mafalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Funcionários muito simpaticos e disponiveis. Piscina exterior muito boa e quartos muito limpos!
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Filipe

Disliked: Cleanliness, staff & service

Jamais

Infelizmente foi má. Numa estadia de 3 noites, o quarto não foi limpo uma vez sequer, mesmo com a indicação na porta para que fosse. A piscina exterior não tinha espreguiçadeiras dado que "a época balnear ainda não começou no hotel" (nunca pensei ouvir tamanha barbaridade a 3 de Junho). Marcação de pequeno almoço para as 8h, buffet ficou completo apenas às 8h15. Referi apenas as mais relevantes, mais houveram.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Joao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

AC não funciona!

Ar condicionado não funciona. Horrível
Stayed 1 night in Jun 2021
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, room comfort

Rosa Abreu

Bom dia! A piscina exterior está fria obrigado
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repetir

Adorámos a estadia! Staff super atencioso e simpático
Stayed 1 night in May 2021