2/10 Terrible
Lisa
Travelled with pets, Travelled with partner
20 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it has pet- friendly rooms and we have a little puppy. We arrived after a long drive and I sprayed some sanitizer before putting down a thick puppy pad and wire pen for him to relax in. The paper towels I used to wipe up the sanitizer came up so filthy that we ended up keeping him in his crate. As we looked around the room we saw that although the sheets and pillows looked clean the blankets etc. had dirty shoe marks on them so we took them off the bed. The wall next to the nightstand had some sort of liquid spilled on it that hadn't been cleaned up. There was hair in the bathroom that was not ours.Ew. There was a disconnected flat screen tv sitting on the floor in a corner. All the doors had grime on them and the curtains were full of holes. We contemplated going to the store to get a mop and some cleaning supplies, but it was after 11 pm and we were so tired after our drive. The puppy had slept in the crate during the drive so he was getting fussy but we didn't dare let him roam around the dirty room. I didn't want him to bark and disturb our sleeping neighbors so I ended up bringing him back to the car, driving to a deserted side street and spending the night in the car. I didn't even unpack. In the morning we got ready as fast as we could and went to the family party we came for. When we returned that night our keys did not work. I spent a second night in the car with the puppy. I could say more, but you get the drift. Worst hotel stay ever.
Lisa
Stayed 2 nights in May 2024