Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Mercure Cayenne Royal Amazonia Hotel provides a sophisticated escape in verdant surroundings. Guests can indulge in body scrubs at Spa Royal, relax on the sunlit terrace, or refresh with a swim in the outdoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available
The current price is NZ$300
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300

What's nearby

  • Montjoly Beach - 18 min walk - 1.6 km
  • Botanical Gardens - 3 min drive - 1.9 km
  • Cayenne Hospital - 4 min drive - 2.6 km
  • Tourism Office - 5 min drive - 3.7 km
  • Place des Palmistes - 5 min drive - 3.7 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive

Restaurants

  • ‪Le Mekong - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Les Palmistes - ‬6 min drive
  • ‪la villa - ‬6 min drive
  • ‪Kase Mimi - ‬4 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Upscale family-friendly hotel
A poolside bar, a terrace and a garden are just a few of the amenities provided at Mercure Cayenne Royal Amazonia Hotel. Indulge in a body wrap, a massage and a manicure/pedicure at Spa Royal, the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), newspapers in the reception and a 24-hour front desk
  • Massage treatment rooms, luggage storage and a lift
Room features
All 134 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Similar properties

Privilège Suite Belle Etoile, 1 Queen Bed with Sofa bed with balcony and kitchen | Private kitchen

Eclipse La Belle Etoile

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
9.2 out of 10, Wonderful, 41 reviews
The price is NZ$320
includes taxes & fees
7 Nov - 8 Nov
Eclipse La Belle Etoile

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number FR93602036444

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Cayenne Royal Amazonia Hotel?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Cayenne Royal Amazonia Hotel on 22 Nov 2025 start from NZ$294.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cayenne Royal Amazonia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Cayenne Royal Amazonia Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM.

What time is check-out at Mercure Cayenne Royal Amazonia Hotel?

Checkout is at noon.

Where is Mercure Cayenne Royal Amazonia Hotel located?

This family-friendly Cayenne hotel is located near the beach, within 1 mi (2 km) of Montjoly Beach and Cyno Garde. Botanical Gardens and Cayenne Hospital are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 170 reviews
Rating 8 - Good. 73 out of 170 reviews
Rating 6 - Okay. 19 out of 170 reviews
Rating 4 - Poor. 6 out of 170 reviews
Rating 2 - Terrible. 5 out of 170 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

LERYCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025

6/10 Okay

Luis

Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cda séjour

Séjour Affaires Hôtel Mercure propre confortable situé dans en endroit calme sans bruit Je séjourne tous les ans depuis 4 ans 2 restaurants un cuisine asiatique sushis et l’autre traditionnel Employés attentionnés Je retourne
Stayed 4 nights in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.
Stayed 3 nights in Jan 2025

4/10 Poor

Romuald

Plateaux repas sale à même le sol dans le couloir C’est fort désagréable
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et digne d'un 4 étoiles. Le personnel est à l'écoute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cda affaires

Hotel bien personnel attentif ensemble de l'hôtel bien La Brasserie pourrais etre mieux Le Sushi tres bien je retourne
Stayed 7 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.
Stayed 1 night in Mar 2024

10/10 Excellent

Johannes Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Weinig Engels
Stayed 7 nights in Jan 2024

10/10 Excellent

Solange

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

2/10 Terrible

WILLY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cafard dans le lit
Stayed 2 nights in Oct 2023

6/10 Okay

Max

Liked: Room comfort
Disliked: Staff & service

es könnte vieles besser gemacht werden

Eigentlich ist es ein sehr schönes Hotel. Während zwei Tagen funktionierte weder die Klimaanlage noch hatte es warmes Wasser. Der Service an der Reception ist sehr gut, jedoch im Restaurant hoffen die Kellner bei jedem Gäst, dass er wieder geht, ohne etwas zu bestellen. Wir waren, wie schon im letzten Jahr, sehr enttäuscht.
Stayed 4 nights in Apr 2023

4/10 Poor

Ophelie

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Le confort et le visuel général de l’hôtel
Stayed 1 night in Oct 2022

8/10 Good

levasseur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour professionnel

Habituée de cet hôtel pour mes déplacements professionnels, bonne qualité de service
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage d’affaires - 3 nuits

Séjour agréable. Personnel accueillant et professionnel. Room service rapide.
Stayed 3 nights in Jul 2022

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme tranquille
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super !

Séjour très agréable et le personnel à l'écoute. Bon emplacement de chambre, très propre. A refaire très bientôt !
Stayed 3 nights in Dec 2021

10/10 Excellent

Alban

Liked: Cleanliness
Hôtel vraiment bien situé à cayenne et surtout personnel charmant.
Stayed 11 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel agréable mais vivement un peu de concurrence

L'hôtel est bien situé , mais beaucoup de points à améliorer : - 4 coussins transat extérieur alors qu'il y a 20 transats extérieur - propreté et odeur du jacuzzi laisse clairement à désirer - aimabilité du personnel ( sauf 1 ou 2 personnes très gentil ) - qualité des repas plus que moyen au vu du tarif proposé ( un coca zéro à 6€ pour vous donner une idée ) - ne demander pas des infos sur quoi visiter , horaire de lancement des fusées ou autres infos locales, l'accueil ne sert à rien et Internet sera votre ami . - petit déjeuner à 30€ ( oui oui vous lisez bien ) , il est bon mais on est pas au champs Elysées de Paris ... - Tout est fait pour les compagnies aériennes mais pas pour les autres clients( fauteuil confortable réservé aux compagnies et des sièges normaux pour les autre clients ) , possibilité d'etre servi au bar pour les compagnies mais pas pour les autres . L'hôtel ne doit pas oublier qu'ils ne tournent pas que pour les compagnies aériennes ..
Stayed 7 nights in Oct 2021

4/10 Poor

Jérôme

Liked: Cleanliness
Disliked: Staff & service

Bof pour le prix

Hôtel avec service très médiocre , pas de vidéo à la demande fonctionnel , nécessite d’appeler plusieurs fois le restaurant pour relancer le passage dans la chambre Service très médiocre pour un prix si élevée comparer à un standing hôtel international
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil et propreté de chambre
Stayed 1 night in Jun 2021

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Très bel hôtel, chambre et espaces communs très propres. Lit très confortable. Personnel agréable, souriant et professionnel. Seul bémol : le restaurant "La Brasserie royale" : manque total d'organisation en cuisine et en service, trop d'attente, trop d'erreurs,...
Stayed 1 night in Apr 2021