Cầu Ba Son Tours and Activities

Great buffet breakfast, excellent customer service with staffs, front desk staffs are terrific accommodating my needs and upgrade my room as well!!

Great stay for a hotel in a great location within walking distance to most main sightseeing. The staff especially Matthew were very helpful and friendly. The breakfast was ok, nothing special but had everything you needed although the food was luke warm. Tea and coffee areas could have been better. The room was just what you would expect in a city hotel and the bed was clean and comfortable. Noise was an issue for us, not so much the road noise but other guests as the walls were thin. We especially liked the calm and quiet of the Skybar and the spa was very clean and professionally run. We would stay here again.

The location is great. Walkable to many places. Staffs were helpful. I want to list out these employees that were very helpful and very nice. However, Expedia doesn't allow name listed. From the young lady at the breakfast room, who was very nice and always wanted to help ensuring that we had a great comfortable stay. She went the extra mile to address any issues we had. the clean lady did a great job of cleaning and helping us. All the belt men were very courteous and helpful. I mainly have issues with the hotel facilities. The shower door had space between the tub resulted in a lot of water leaking after shower. The room I booked were Vanity Twin rooms and supposedly have city view. However, I could only viewed the broken, dirty roofs from the next door building on the second floor. On top, if you have a group or family that want to stay in the same floor, I was told that they only have that 1 room type per floor. Therefore, especially when you have a family, you have to use the elevator running back and forth.