"Pousada de extremo bom gosto!!!
Proprietária e funcionários nos mostraram um atendimento impecável. Extremamente solícitos e educados. Nada que possa desabonar. Mobiliário e rouparias luxuosos e maravilhosos. Voltarei com certeza. "
"Hotel bonito, bem localizado, limpo, ótimo atendimento com funcionários prestativos! O café da manhã estava ok, sem muita variedade, mas o hotel estava vazio quando fiquei, deve ser por isso, porém o rapaz que nos atendia no café era muito prestativo e simpático, o Marcos. Fiquei no quarto C1, muito espaçoso, ótima vista para piscina. Faltou apenas um vidro na área do chuveiro para não molhar o banheiro todo. Mas recomendo o hotel, eu espero voltar na próxima ida para São Roque."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"My stay was amazing as always. That's why keep coming back. Unfortunately, when I was living a minor mistake done at the time to assign my car to the room became a hassle. The car parking agent at the door kept on arguing with with me that my car was not there and it did not match my room number. I tried to help giving him details of what was in the car. To what he replied it was not enough. I had to be tough an reply, after several kindly tentative, that I wanted my car. I had paid for them to park it. It was not my fault the incompetence. Fernando the checking manager at the time was coming out and supported me, nice of him.
It is sad to mention that somebody just before me asked for the car keys without any room number and he just gave.
Please be attentive to people serving your audience. He did mention the fact that it was not his intention to be harsh. But, he was. Anyway, i need to say this is quite the opposite behaviour i found before. For now i will take it as one off. Just wish it does not happen anymore. He could easily ask the checking manager the information he needed , without creating a mess.
On the opposite direction. I had an amazing interaction with people at the coffee break dining. The woman helping with the omelette was extremely efficient and generous"
"Pros: Bom café da manhã e piscina. Quartos espaçosos e reformados.
Contras: o atendimento deixou bastante a desejar. Em todos os setores do hotel havia pelo menos um funcionário que claramente não sabia lidar com o público e estava trabalhando de mau humor. Incluindo a gerente da recepção que respondeu a nosso pedido de extensão do horário de checkout com soberba e ironia, embora outros hóspedes que tinham fechado pacotes tivessem a oportunidade de ficar até as 16h.
Um outro problema que tivemos foi com o time de recreação que usou microfone em uma atividade na região da piscina e o volume estava altíssimo, assustando crianças pequenas e uma bebê. Quando pedimos que o volume fosse abaixado, a monitora nos informou que se estávamos nos sentindo incomodados, que saíssemos da piscina, pois ela não iria atender ao nosso pedido já que ali era uma área pública. Nós sentimos bastante desrespeitados, pois outros hóspedes também estavam incomodados e tentando relaxar na piscina. Pagamos para usar aquela área assim como os outros hóspedes e não fomos previamente informados da programação e de que haveria a utilização irresponsável de microfone na principal área de lazer do hotel.
Outro problema foi com a manutenção das dependências do hotel. O elevador parou de funcionar diversas vezes, o ralo do chuveiro e o vaso sanitário estavam entupidos e foi necessário chamar o time de manutenção.
No outro quarto tiveram o mesmo problema com o ralo entupindo e água transbordando.
"
What's the area like around Catarina Fashion Outlet?
Catarina Fashion Outlet is located in Sao Roque. You'll find 60 hotels and other accommodations within a few miles for a convenient home base.
What's the best place to stay close to Catarina Fashion Outlet?
Confraria Colonial Hotel Boutique is one of the top choices for your stay based on our traveller data, and this hotel offers a full-service spa and 2 restaurants. You'll find it 5.1 mi (8.2 km) from Catarina Fashion Outlet. Other good options around the area include Hotel HNS Cabreúva and São Roque Park Hotel.
How many hotels should I expect to find close to Catarina Fashion Outlet?
Expedia has 60 hotels and other accommodation options a few miles from Catarina Fashion Outlet.
If I need to cancel the hotel reservation for my stay near Catarina Fashion Outlet, will I receive a refund?
Yes! You'll find that most room reservations are fully refundable if you cancel prior to the hotel's cancellation deadline, which is often 24 or 48 hours before check in. If you booked a non-refundable reservation, you might still have the option to cancel and receive a refund within a 24-hour period of booking. Enter your dates, click on "Search", then you can use the "fully refundable" filter to review top deals close to Catarina Fashion Outlet.
