Terrace/patio

Reviews of Plaza Hotel Catania

4 out of 5
Plaza Hotel Catania
Viale Ruggero Lauria 43, Ognina, Catania, CT

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 290 reviews" "
Rating 8 - Good. 136 out of 290 reviews" "
Rating 6 - Okay. 36 out of 290 reviews" "
Rating 4 - Poor. 12 out of 290 reviews" "
Rating 2 - Terrible. 3 out of 290 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Stayed 3 nights in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - great Hotel
Great Hotel - Special thanks to Valentina on reception who is brilliant at her job
Stayed 1 night in Sep 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

jeff

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Plaza Hotel is just brilliant. Central for visiting scicily
Stayed 4 nights in Aug 2023

10/10 Excellent

Brett

Stayed 1 night in Jul 2023

10/10 Excellent

anthony d

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 4 nights in Jul 2023

10/10 Excellent

Julianna

Stayed 1 night in Jun 2023

8/10 Good

Tulio

Stayed 1 night in Apr 2023

10/10 Excellent

DAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Marilyn

Stayed 5 nights in Oct 2022

8/10 Good

gloria

Stayed 2 nights in Sep 2022

6/10 Okay

Rolando

Liked: Cleanliness, room comfort
Hick ups during my stay
I thought items for breakfast were not replenished until closing time, 10am.I stayed there 11 days and yet the same person would ask me my room number every morning. My door needed to be closed by banging it which isn't ideal when you arrive at 3.30 am.I asked reception, they were supposed to fix the issue but 3 days later was still not repaired.The bar fridge takes 3 days to have a bottle become cold. The air conditioning shuts off so when you leave for a lengthy period,you come back to a warm room. Air conditioning will take 1 hour to vreturn to reasonable temperature.
Stayed 10 nights in Aug 2022

10/10 Excellent

Maria

Stayed 1 night in Jul 2022

10/10 Excellent

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Great location
Stayed 4 nights in Dec 2021

6/10 Okay

Maurizio

Liked: Cleanliness
Disliked: Amenities
Booked a twin bed, got a single and with an attitude they didn’t want to change it. Poor breakfast with a nice view, parking 10€ on site where you have to call them to both going in and going out, very narrow parking space
Stayed 3 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Hotel a bit dated in the rooms but it’s close to a station to get to central Catania. Breakfast excellent with good views. Safe car park but watch out for the very steep slope.
Stayed 2 nights in Sep 2020

6/10 Okay

Kian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great for business not for a holidays
No pool, the beach was a private one that you had to pay to gain access. So dont book it based in the near beach option listed because it is not
Stayed 3 nights in Aug 2020

6/10 Okay

MARIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good....except yhat i was given a room with constricton going all around me. that is not nornal. the hotel should have given me a room on the other side of the hotel like my other 4 colleagues. they did not hear anything. it was only for 1 night so i did not say anything. however o did comment to a very disgrunted reception girl....and instead of appologising she just brushed it off as...."well there is construction...what do u expect" i expect an ansee to this.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast room was in the cellar ...not too cosy
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well cared for. The exterior had been lit for Christmas which was pretty. The walls were very thin an you could here shower noise and voices of next door guests. There were no bathrobes.
Stayed 7 nights in Nov 2019

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for airport access
Great location and plenty of restaurants within walking distance . We drove in ..highly recommended that you find out how to get access the underground secured carpark first
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, hotel was great and staff very friendly. If you drive and have to park a car, this is a bit more challenging as far as clearances. Getting out of the parking into the merging street is quite " interesting "
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to the pre-stay charge by the hotel being declined by the credit card company, the hotel cancelled our booking. When we showed up, they no longer had any room in the hotel. So they put us in the apartment nearby. They helped transporting us and our luggage over. The apartment was quite new and nice. We had dinner at the hotel restaurant which was very good.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK, very good hotel to stay, we will comeback next year again.
Stayed 3 nights in Jun 2019

4/10 Poor

misty

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
pros: fabio was very helpful with giving information and tips for restaurants, the hotel was clean, and a nice buffet Cons: wifi was ok, hotel is across the road from the ocean(not a beach) the beach chair and umbrellas are on the 4th floor of the hotel over looking the road and then the ocean, the air conditioning in the room was non existent(even though advertised), after 3 requests to resolve problem, A/C never worked(literally a fan blowing warm air), we were on the 1st floor facing the parking lot and had to keep the windows open at all time(which is very noisy and a little scary). I requested to pay for a room on the ocean side at a higher level but was told there was nothing that would sleep my family of 4 on the ocean side.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was the average continental if Europe. Hotel had construction all day to prepare for their busy season. We had 4 rooms booked for 3 weeks and had to cancel after the first night due to the noise. Hotel staff cancelled our booking without issues. Location was great.
Stayed 21 nights in Feb 2019

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

6/10 Okay

Nikolaos

Liked: Staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel with some limitations
the hotel is situated 20 min from the city center. nice view to the sea. my room was comfortable and clean but rather small. breakfast was nice but variety was small.
Stayed 2 nights in Oct 2018

6/10 Okay

Lou, California

Disliked: Staff & service, room comfort
The hotel is set up for business people on a short stay. The room walls are thin and you can hear everyone. It’s placement on the waterfront is nice but as a place to sleep it falls short. We asked for help shipping some items to the US and the staff refused to help at all. Disappointing is the general word for this hote.
Stayed 3 nights in Oct 2018

8/10 Good

Hady, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for relaxation, no much activity here very beautiful views and people
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel close to beach It has parking place bit have to pay
Stayed 2 nights in Aug 2018

10/10 Excellent

Karolina, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and friendly staff
If you are looking for a clean and save place to stay in Catania I highly recommend to stay at Plaza Hotel Catania. This hotel is a little bit outside of city centre but located in great neighbourhood, plenty of great cafes, restaurants and near supermarket. It also offers complementary breakfast (they do a Country theme so each week you get to try different delicacy of different Countries) and free parking (underground parking). Our room was tiny but clean, everyday we had new towels and made beds. We didn’t spend a lot of time in hotel room that’s why we haven’t complained to reception about the room size. Receptionists were very helpful in getting restaurant recommendations and possible trips (like Etna experience). Massive thank you to all at Plaza Hotel for making our holiday stay memorable!
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD HOTEL
Stayed 3 nights in Jun 2018

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although a little way from centre/sights transport fine once you get the hang of it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Conveniently Located, But Dated
The hotel was conveniently located near the area I needed to be, but the building is a very dated, and the price absolutely does not match the quality. I was traveling on business, so I needed an iron and ironing board. They only had one, and it was not available until the next morning, which resulted in me being delayed for work. The room had a smell to it and the shower felt like I was going to fall through the floor. The staff were very friendly and the breakfast was ok. Other than it being close to where I was working, there were no other perks. I will not be staying here when I return for more work.
Stayed 1 night in Mar 2018

8/10 Good

Pam, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel on the beach
Well appointed with good public areas. Lovely restaurant for breakfast looking out over the sea. Staff at reception professional but not very helpful.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza
Great Hotel Friendly staff. A bit out of town and bus services unreliable - but otherwise no problems.
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excelente, but is far to centre. You depends de taxi ir autobus.

8/10 Good

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful day trips/great food close by
The Plaza Hotel was a very good 3 night stay for us. The front desk people, the bar people, the breakfast people were all just very accomodating and very helpful. Breakfast was very special and we did take full advantage of it. The internet was outstanding. The location was good but a cab ride from several important locations like the train and bus station. Overall we loved this Hotel and do not want to detract from that but the air conditioning needs some attention.

6/10 Okay

disappointed, E

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Could have been a nice hotel but...
Jacuzzi jets didn't work in tub. Couldn't regulate the hot and cold water. Felt like I was scalded by hot water. No one ever cleaned the room while I stayed there so no clean linens etc... They said I put out the do not disturb card. I never saw a do not disturb card anywhere. Door not working with card key. Finally door wouldn't open at all. Had to wait for two staff members tell me yes it wasn't working. Apparently hotel already knew about it but...hmmm. Bathroom door locked itself. Couldn't get into the bathroom one night. Reported incidents and got a shrug. Rooms overlook a busy highway...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort