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Enjoy Chiloé

4.5 star property
Luxury hotel with full-service spa and casino

Choose dates to view prices

Enjoy Chiloé blends luxury with entertainment in a vibrant setting. Savor Argentinean specialties at LA BARQUERA, book a rejuvenating spa treatment, or take a refreshing dip in the indoor pool. Past visitors consistently praise their experiences at this property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room Superior

1 bedroom, in-room safe, desk, free WiFi

Double Room Superior

  • 34 sq m
  • Sleeps 3

View all photos for Superior Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Room, Non Smoking

Highlights

Connecting rooms available
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
Deep-soaking bath
Separate bath and shower
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
Deep-soaking bath
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
Deep-soaking bath
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Double Suite Superior

1 bedroom, in-room safe, desk, free WiFi

Double Suite Superior

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 3

View all photos for Junior Studio

Junior Studio

Junior Studio

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Separate bedroom
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Apartment

1 bedroom, in-room safe, desk, free WiFi

Apartment

  • 20 sq m
  • Sleeps 3

View all photos for Apartment Junior

1 bedroom, in-room safe, desk, free WiFi

Apartment Junior

  • 40 sq m
  • Sleeps 3

View all photos for Room Standard with Bay View

1 bedroom, in-room safe, desk, free WiFi

Room Standard with Bay View

  • 34 sq m
  • Bay view
  • Sleeps 3
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About the area

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000

What's nearby

  • Plaza de Armas - 2 min drive - 1.7 km
  • Church of San Francisco - 2 min drive - 1.7 km
  • Lillo Handicraft and Market Fair - 3 min drive - 2.0 km
  • MAM Chiloé - 4 min drive - 2.4 km
  • Tongoy Beach - 33 min drive - 23.2 km

Restaurants

  • ‪La Brújula del Cuerpo - ‬20 min walk
  • ‪Tsuki Sushi Bar - ‬18 min walk
  • ‪Descarriada - ‬3 min drive
  • ‪Café Emporio Ancestral - ‬20 min walk
  • ‪la oveja descarriada - ‬3 min drive

About this property

Enjoy Chiloé

Luxury hotel
Free continental breakfast, a casino and a nightclub are just a few of the amenities provided at Enjoy Chiloé. Hit the jackpot at this hotel with amenities such as 18 casino gaming tables. Take some time to relax at the on-site spa. The on-site restaurant, LA BARQUERA, features Argentinean cuisine. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • A banquet hall, a porter/bellboy and a lift
  • A front desk safe, multilingual staff and a ballroom
Room features
All 72 rooms boast comforts such as laptop-compatible safes and bathrobes, as well as perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with cable channels
  • Portable fans, daily housekeeping and desks

Similar properties

View from room

Hotel de Castro

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very good, 131 reviews
Hotel de Castro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA BARQUERA
  • SOE

Things to do

  • 18 gaming tables
  • Casino
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Frequently asked questions

Does Enjoy Chiloé have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Enjoy Chiloé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enjoy Chiloé?

Self-parking is free at this property.

What time is check-in at Enjoy Chiloé?

Check-in start time: 4:00 PM; check-in end time: 4 AM.

What time is check-out at Enjoy Chiloé?

Checkout is at noon.

Where is Enjoy Chiloé located?

Situated in Castro, this luxury hotel is within 1 mile (2 km) of Church of Castro, Plaza de Armas and Museo Regional de Castro. Church of San Francisco and Origenes are also within 1 mile (2 km).

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Reviews

Enjoy Chiloé Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

7.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 148 out of 282 reviews
Rating 8 - Good. 77 out of 282 reviews
Rating 6 - Okay. 25 out of 282 reviews
Rating 4 - Poor. 14 out of 282 reviews
Rating 2 - Terrible. 18 out of 282 reviews

Reviews

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views from the hot tub!

Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Stayed 1 night in Mar 2023

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities
Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Stayed 3 nights in Mar 2023

8/10 Good

marie odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Halte sympa

détente après randonnées. Hôtel situé à l'arrière d'une salle de jeux, Casino. "ENJOY Chiloé" conception architecturale originale. Les couloirs d'accès aux chambres sont peints en gris anthracite, trés sombre et le sol peinture noire laquée, donnent l'aspect d'un parking. chambre confortable avec des rideaux noires petite fenêtre pour la notre ( chambre standard) au niveau zéro. restaurant avec vue sur le canal, au plein mer. Piscine agréable. Cause de pluie , nous n'avons pas profité des Jaccuzzi . Avec le soleil, cela doit être encore plus agréable. Salons trés séduisants.
Stayed 1 night in Mar 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.
Stayed 3 nights in Feb 2025

10/10 Excellent

JING LEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nos quedamos una noche junto a nuestro hijo de un año… disfruto de las piscinas, jacuzzi y tinajas. Desayuno muy variado. La calefacción o aire acondicionado sonaba extraño y pasamos frío. Mejoraría la limpieza más profunda, pudimos encontrar algunas telarañas en rincones. Las tinajas deben ser reservadas y las personas no respetan el horario y el personal tampoco se preocupa de que las personas se retiren cuando ya es la hora. Además, personas se metian sin reservar. El segundo día quedamos sin tinaja a pesar de haber reservado y no había nadie en recepción.
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Staff & service
No quisieron cambiar la fecha de mi reserva Y cobraron el dinero Segun los términos y condiciones no hay reembolso no cambio de fecha Pero hay muchos Hoteles que tienen las mismas condiciones y cuando uno les pide que hagan una esepcion lo han echo . Les interesa más el dinero que los clientes
Stayed 1 night in Sep 2024

4/10 Poor

miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
En malas condiciones
Stayed 3 nights in Jul 2024

2/10 Terrible

barbara

Disliked: Property conditions & facilities
Muy mala experiencia en Enjoy castro. Primero llegué a una habitación extremadamente oscura ( ni con todas las lámparas encendidas subía la luz ) Pedí cambio de habitación( pagando la diferencia que no era menor ) Al lllegar a la segunda habitación, me doy cuenta que el frigobar no funciona, el teléfono para llamar a la recepción tampoco. En la pieza hacía mucho calor, cuando intento abrir la ventana, me doy cuenta que está bloqueada. Yo fui con mi mamá de 71 años para que descansara. Habían puesto una máquina de aire acondicionado, que sonaba muchísimo y era imposible dormir con ella encendida por el ruido. A la mañana siguiente el termómetro de la habitación, marcaba 29.6. Pedí retirarme una noche antes y no me autorizaron la devolución de mi dinero ( por haber hecho la transacción por acá ) lo único q me daban era un nuevo cambio de pieza ( mi mamá haciendo maletas una vez más. Y acarreando cosas por los pasillos ) Una muy mala experiencia, cero descanso.
Stayed 5 nights in Feb 2024

6/10 Okay

Griselda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La atención es buena. Me acomodaron en otra habitación, porque la que había reservado no estaba en buen estado. Pasillo frío, no funcionaba equipo de calefacción central, sólo aire acondicionado, el frío se colaba por la puerta. La nueva habitación tenía la temperatura ideal y muy buena vista. Pero se puede observar que no hay una buena mantención, ducha con sellos rotos y de diferentes tipos, con hongos y un sector cerca de la ventana con gotera. Las habitaciones no están aisladas y se escuchan los ruidos de los vecinos.
Stayed 3 nights in Sep 2023

8/10 Good

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugerencias para mejorar

Muy buen ubicado, poco cuidado de huéspedes por ingreso o en las noches o madrugada muy ruidosos Falta incluir hervidor en todas las piezas y frigobar equipado
Stayed 3 nights in Jul 2023

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala mantencion y todo cerrado

muy mal el hotel calefaccion mala goteras en general restaurant cerrados , imposible volver un desastre
Stayed 4 nights in Jun 2023

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Un poco descuidado el Hotel, en la parte del part hotel, la calefaccion no funciona bien. Tuvimos un problema con pagar con dolares inicialmente.
Stayed 2 nights in Jun 2023

8/10 Good

nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación y el personal del hotel muy bien! El desayuno pocas alternativas y para personas con formas de alimentación tipo vegana y vegetariana sin posibilidades más allá de comer fruta
Stayed 2 nights in Jun 2023

2/10 Terrible

Constanza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exigo reembolso. pésima experiencia pieza infima

Pésima experiencia, impresentable todo lo que nos ocurrió para pagar más de 300 US por 1 habitación de 18 m2 en un hotel de 5 estrellas. Muy por debajo de las expectativas. La pieza muy chica para el alto valor. tv mala. me cambiaron a una pieza igual de pequeña y el aire acondicionado no funcionaba. De 3 tinajas solo 1 funcionaba, tuvimos que esperar 2 horas para que se desocupara. El desayuno pésimo, no había ninguna bollería o pastelería a la altura, solo galletas de champaña ordinarias y duras, por lo que no comi nada ya que no como nada salado al desayuno. Los baños del hotel sucios y con papel toilette en wc. Las paredes de los pasillos con baldes por las goteras.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Beatriz Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E X C E L E N T E

Excelente. Muy amables, muy biennubicado, 0muy completo, hermoso.
Stayed 4 nights in Mar 2023

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Al Hotel le hace falta un re acondicionamiento Profundo
Stayed 3 nights in Mar 2023

6/10 Okay

Raquel

Liked: Staff & service
Disliked: Property conditions & facilities
I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Stayed 4 nights in Feb 2023

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities
Bel endroit
Stayed 2 nights in Feb 2023

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero esperaba algo mejor

Tenía mayores expectativas con este hotel por los buenos comentarios que leí, pero me decepcionó los detalles, como que el WC tiene una puerta ligera de vidrio con ninguna privacidad, y hay un mueble que no es ni cama ni sofá justo frente al ventanal que interrumpe el tránsito y la vista, nunca supe cual era la función de ese mueble. Hay dos equipos enormes de calefacción dentro de la habitación, que ocupan mucho espacio. No había batas ni pantuflas en la habitación a la llegada, que tuve que ir a pedir al spa, sólo una botella pequeña de agua para dos personas en la habitación que nunca repusieron. Lo positivo fue la gran vista, lo lindo del entorno, la vista desde el restaurante, las agradables tinajas calientes en el exterior. Personal muy atento en rececpión, Spa y en sevicios, aunque faltaba personal en el restaurante, desayuno Ok.
Stayed 4 nights in Jan 2023

8/10 Good

Hanna

Liked: Cleanliness, staff & service, amenities
Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!

8/10 Good

paola andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Todo estuvo bastante bien. Chekinn rápido, habitaciones cómodas. Solo destaco con menos puntuación servicio restaurante, demasiado lento y muy poco personal..lo que hizo una eterna espera..
Stayed 1 night in Nov 2022