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"Bay Gardens Hotel is quite a dated hotel however some refurbishments were taking place to the dining area just prior to me leaving. I found the meals (lunch and dinner) good with breakfast being my least favourite as could be quite hit and miss on some days. My room was a standard king size room with a balcony which was an adequate sized room and modern which was cleaned thoroughly each day. I used the gym most days which is small however has all the necessary equipment for a decent work out. There is a shuttle bus which takes you to the beach and sister hotels which is a great plus about this hotel stay. Another plus is the hotel provides water filling stations which provide filtered water. The majority of the staff were helpful and pleasant and the hotel is located in an ideal spot near to shops and a mall and local bars which I felt safe going to as a lone female traveller. St Lucia hotels can be extremely expensive but I found this to be good value for money and would definitely stay there again in the future."

"The hotel was okay overall, but it felt a bit run down and could use some updates. The staff interactions were somewhat impersonal, and we didn’t feel particularly welcomed during our stay. Unfortunately, the food quality was quite disappointing and did not meet our expectations. The buffet area also had an unpleasant odor that made dining there difficult. Based on our experience, I wouldn’t recommend this hotel to friends."

"Great resort! We had the Diamond Club with butler service. Ocean view room and exceptional customer service. The food and drinks were good and there were several activities on site to participate in!"

"Nice garden rooms, staff is friendly, pool is fine. Drinks were weak!!to get around the resort you have to take a shuttle they do not run regularly, they need designated shuttle stops. If your going with other family/friends, make sure you stay in the same area of the resort. "

"Great hotel.... great beach. Great team of employees!"

"Yes."

"One of the most kindest people I have ever met!"

"The staff disregarded an 80 year old person and made climb to third floor when checking in Food was mediocre at best and took forever to get served The promised premium alcohol was not available during our stay The best restaurant was not part of all inclusive and had to be paid for This is second Zoetry resort that was awful I would never recommend this resort"

"My stay was excellent everything was great from the food to the staff everyone on the island is friendly and very approachable. Hotel was great the ac was very cold and the pizza are to die for "