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"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"Perfect for a sleep and a morning shower. Amazingly nice receptionist. Thank you!"

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Lovely, clean budget hotel with straight forward 24hr checking in."

"*"

"It was perfect for our needs"

"Very nice"

"Very close to the airport, very good conditions, I recommend!"

"Was great"

"Great spot"

"Good value!"

"Expedia front page for the hotel gives the impression there’s a shuttle bus. It’s not - it’s €25 The “airport hotel” is a fair travel from the terminal"

"staying at Maison D’eclaibes was the most memorable stay of our two week trip to Europe. My favorite quiet environment in the countryside. The host listened to my limited English conversation. And for my wife love of boiled beans. And the next morning it came out for breakfast. Please continue staying at this inn forever. If possible, i would like to visit again someday. Thank you so much."

"Very Average hotel. "

"Tout de A à Z était excellent L’accueil La chambre Les repas La piscine "

"Séjour parfait dans ce joli coin de campagne "

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Convenient stop over hotel, well located just across the way from the main Charleroi station, and within walkable distance of central Charleroi"