Castillo de la Duquesa Hotels, Manilva

"Second time we have stayed, lovely hotel. Staff are very friendly & professional, breakfast is very nice. Only negative this holiday, aircon still on winter hours so had open the windows for cool air. My husband was bit quite badly by mosquitos."

"Hotel could improve of few simples things, like having suitcase rack in the rooms. Overall, not the experience we were expecting."

"The reception staff upon our arrival and throughout our stay were really excellent. When we arrived at 8.30am to drop our car off in the hotek car park for a later check-in, we were told our room was ready and we couldcm access it straight away. Truly excellent. The room was great and the bed super comfy. Best nights sleep in ages The breakfast was varied and delicious especially with eggs cooked to order. Best location for walking to the gibraltar passport control. Best option for visiting gibraltar. 100% recommend"

"Everything was great"

"We recently stayed at Fairmont Costa del Sol as a family with young children and, while the hotel has many strong qualities, our overall experience was mixed due to repeated operational issues. First impressions were excellent. The hotel is modern, beautifully designed, very clean, and built with high-quality materials throughout. The rooms are spacious, comfortable, and stylish, with large bathrooms, electric curtains, and lovely views. The overall aesthetic of the property is impressive and feels luxurious. The staff we encountered were generally polite, friendly, and clearly tried to help whenever possible. Unfortunately, it often felt like they were working within a system that lacked organisation and efficient management, which affected the guest experience repeatedly. One of the biggest issues was transport around the resort. The hotel is built on a steep hillside, with many villas located far below the main reception, restaurants, and pool areas. We stayed in a lower villa area, and while the location was close to the beach, access to the main facilities was difficult with a pram and young children. Buggies were in very short supply throughout the stay, with waits often 20–30 minutes or more. Walking uphill was challenging, especially with children. Housekeeping was another major frustration. On more than one occasion, despite requesting cleaning and contacting reception multiple times, the room was still not serviced by late afternoon or even evening. Basic items such"

"Breakfast is excellent"

"Staff all very helpful and pleasant Reception staff very professional and quick check in and sort out any problems promptly and happily. Rooms are a little dated but very clean and comfortable Pool area is lovely Food is good..Lots of fresh fruit both breakfast and evening meal."

"Everything about this hotel was absolutely wonderful. "

"Fabulous hotel, really enjoyed our stay, but think a review of their restaurant choices, especially if you're plain eaters like us, Spanish, French, Greek unfortunately just not up our street"