Porch

Reviews of Gran Hotel Peñíscola

4 out of 5
Gran Hotel Peñíscola
Avinguda del Papa Lluna, 132, Peniscola, Castellon

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 178 reviews" "
Rating 8 - Good. 69 out of 178 reviews" "
Rating 6 - Okay. 40 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 4 out of 178 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Karon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from D.A.C. on 7 Aug 2023
Karon, gracias por dedicar un minuto a puntuar su estancia.Un saludo.

8/10 Good

Tatiana

Stayed 1 night in May 2023
Response from D.A.C. on 19 Jun 2023
Tatiana, gracias por dedicar un minuto a puntuarnos.Un saludo.

6/10 Okay

Jasun

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property is dated but clean. Very sparse in decor, no pictures on the wall. The location is good and convenient to the beach. We purchased the Full Board option but the food was pretty gross and the fact you have assigned times to eat felt very limiting. It wasn't ideal to plan our day around when we could eat. We ended up not eating there but there is an excellent restaurant just steps away. Overall, I'd give the property a 3.5 out of 5. Staff weren't very friendly or helpful. I don't think we'd return b/c it is was very loud with music going well into the night.
Stayed 3 nights in Aug 2022
Response from D.A.C. on 9 Aug 2022
Thanks for giving your opinion. I am glad that you liked the cleanliness as well as our fantastic location in front of the beach. We are a hotel on the beachfront, with more than four hundred rooms, in the middle of the summer season. The music of the animation guys or the shows on the outside stage can play until 00:00. I'm sorry you didn't like the food. All the best.

6/10 Okay

AnnaMaria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Short family stay
It was very clean and like new, and the room service was great. But there was a refrigerator in the room that was not working purposely, as they said it could only be used for a cooler. There was no ice, and you can’t drink the tap water, they wanted you to buy your drinking water! Insane! Also, there was no parking, and we had to park 2 miles away from the hotel to find street parking. The beach is very nice, and more quiet then the southern part, the water is prettier also. I wouldn’t stay again, Too much of a hassle with kids.
Stayed 2 nights in Jul 2022
Response from D.A.C. on 26 Jul 2022
Annamaria, thank you for taking a minute to rate your stay. I'm glad you liked the cleaning. I will forward your congratulations to the Flooring Department. The refrigerator that you indicate is a cold maintainer. And indicate that it does not work on purpose so that they buy water, not true. By the way, tap water is POTABLE. We have two car parks: - Outdoor parking at €12.80/day. and underground garage at €16/day. Low availability. How nice that you liked the beach in front of the hotel. All the best.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities! Right across the beach, you can hear the waves from your room. There’s a spa, there’s umbrella/chairs on the beach that you can pay for, a pool (indoor and out), food within hotel and a few independent restaurants near. staff is great, food for lunch/dinner is OK in my opinion but breakfast is pretty good. Regardless, their buffet options are pretty large and can accommodate any diet (vegetarian, gluten free….)
Stayed 3 nights in May 2022
Response from D.A.C. on 17 Jun 2022
Marianne, thank you for giving your opinion of the stay and giving us the highest score. I am very glad that you had a pleasant stay. I trust you had a good trip. All the best.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, easy check-in, right on the beach, breakfast is great. Highly recommend
Stayed 2 nights in Sep 2021
Response from D.A.C. on 30 Sept 2021
Norbert, thank you for giving your opinion. I am very glad that you enjoyed your stay. Thank you very much for recommending us. A hug.

8/10 Good

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. It is difficult to get to and get out of if you don’t have a car. The welcome cocktail was lovely. Pool was lovely, great atmosphere! Room was spotless clean and a lovely balcony!
Stayed 1 night in Aug 2021
Response from D.A.C. on 18 Sept 2021
Thank you so much for your opinion. I am very glad that you enjoyed your stay. All the best.

6/10 Okay

Ljubica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sólo para familias
Es un hotel viejo mucho más orientado a las vacaciones familiares por lo cual está muy grande y con mucha gente. No tiene nada memorable. El cuarto aunque amplio y limpio tenía problema de almohadas ya que sólo hay una almohada grande para la cama lo que es bastante incómodo. Camas duras. No cuentan con servicio de toallas para la playa, son con un costo extra. Desayuno suficiente para cantidad de gente que maneja el hotel pero nada especial.
Stayed 1 night in Jul 2021
Response from D.A.C. on 30 Jul 2021
Gracias por dar su opinión. Hotel construido el año 2001. Cada año, cuando cerramos en invierno, se hacen mejoras y mantenimiento. Hace dos años, se terminó de reformar todas las habitaciones. Por lo que viejo… Un saludo.

10/10 Excellent

JUSTINE JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from D.A.C. on 8 Jul 2021
Justine, gracias por otorgarnos la máxima puntuación. Un saludo.

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2019
Response from Departamento de Relación con los Clientes. on 21 Nov 2019
Gracias por habernos valorado. Lástima no saber, los motivos, de su baja puntuación. Un saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Everything great. Nice balcony. Good food. Nice pool.
Stayed 1 night in Oct 2019
Response from Depat. Relación con los Clientes. on 11 Nov 2019
Thanks for giving your opinion. I am glad to see that you enjoyed your stay at the hotel. Greetings.

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Departamento de Relación con los Clientes. on 31 Oct 2019
Muchas gracias por su valoración. Me alegra comprobar, que cumplimos con sus expectativas. Un saludo.

8/10 Good

The Coopers, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
We decided to have a short break away from home and chose Pensicola - mainly because of being at the beach but also because of the connection to the film 'El Cid' - husband is a film geek. The facilities of the hotel were great, especially the outside swimming pool. We have a 5 and 6 year old who thoroughly enjoyed their days, I also think they entertained the other guests who were of a more mature age bracket. Everything about our break was great and would highly recommend to everyone.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peniscola

6/10 Okay

Mikael, Sweden

Liked: Cleanliness, property conditions & facilities, room comfort
Good for families/kids,but avoid full-board buffet
The location right on the Peniscola beach and the very nice pool area makes this an ideal family resort hotel, and it also seemed to offer a lot of activities for smaller children and shows every night. Our family, w 15-year daughter, were only making a one-night stop on our car ride from Alicante to Barcelona, so we did not expect to make use of any facilities. Rooms are quite standard, fairly large and tidy, with a balcony, either facing the pool area and/or the beach. Staff was OK, but never get personal in a hotel of this size. The only negative about this hotel, in our opinion, was the food. We had a very affordable price including full-board, so we made use of the included dinner, which was a buffe in the huge and not very cosy restaurant. This buffe was really a bad experience, whatever dish we tried, it did taste like... nothing. The breakfast was OK, but nothing more So enjoy sun, bath and children's activities in this hotel's pool area or on the beach just a few steps away, but avoid the full-board, ad try some of the nice restaurants nearby on the nice beach walk of Peniscola!

8/10 Good

Roberto Marques

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Decepcionante
Boas instalações,bom quarto mas o atendimento muito ruim (a recepcionista do restaurante grosseira),na hora do checkin parecia que não estava reservado o quarto.Locsl agradável e comida fraca.
Stayed 1 night in Oct 2023
Response from D.A.C. on 28 Oct 2023
Bom Dia.Obrigado por dar a sua opinião sobre a estadia.Lamento que a recepcionista do restaurante tenha sido rude. Transmitirei seu desconforto ao responsável pelo seu departamento.Que bom que você gostou da nossa localização e da comida.Uma saudação.

8/10 Good

Julio Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from D.A.C. on 23 Oct 2023
Julio Alberto, gracias por puntuarnos.Me alegra comprobar, que han disfrutado de la estancia.Un saludo.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plage à proximité ,belle grande piscine,très propre,stationnement
Stayed 1 night in Oct 2023
Response from D.A.C. on 16 Oct 2023
Julie, merci beaucoup d'avoir noté votre séjour.Je suis heureux de voir que vous avez apprécié votre séjour.Salutations.

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda volveremos otra vez
Stayed 3 nights in Oct 2023
Response from D.A.C. on 12 Oct 2023
Antonio, muchas gracias por puntuarnos.Me alegra mucho comprobar que han disfrutado de la estancia.Un saludo.

8/10 Good

Mario

Stayed 1 night in Aug 2023
Response from D.A.C. on 4 Sept 2023
Mario, gracias por puntuarnos.Me alegra comprobar que hemos cumplido con sus expectativas.Un saludo.

6/10 Okay

Eduardo

Stayed 3 nights in Aug 2023
Response from D.A.C. on 19 Aug 2023
Eduardo, gracias por puntuarnos.Un saludo.

8/10 Good

Esther

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
En general todo bien. La habitación muy bien, el desayuno bufet bien,lo único que las televisiones no funcionaban, cosa que notifique a recepción para que lo solucionaran. La habitación reservada eran dos familiares para 6 personas, y nos mejoraron con una suite de dos habitaciones con salón, cosa que agradecímos
Stayed 1 night in Jul 2023
Response from D.A.C. on 31 Jul 2023
Esther, gracias por dedicar un minuto a valorar su estancia.Me alegra comprobar que han disfrutado de la estancia.He solicitado al Dpto. de mantenimiento que revise el funcionamiento de las tvs.Lamento las molestias.Un saludo.

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Departamento de Reservas Gran Hotel Peñíscola on 24 Jul 2023
Buenas tardes Rubén,agradecemos la confianza depositada en nuestro establecimiento. Estaremos encantados de recibirle en otra ocasión.Reciba un cordial saludo.

6/10 Okay

Juan José

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cómodo por la situación en la playa , hay que mejorar los menús y la extracción del comedor cuando sales de comer hueles a frito
Stayed 5 nights in Jul 2023
Response from D.A.C. on 15 Jul 2023
Juan Jose, gracias por dedicar un minuto a valorar la estancia.Desde luego nuestra ubicación frente a la playa, es fantástica.Traslado su valoración de los menús, así como su reflexión del extractor de humo del comedor.Un saludo.

8/10 Good

Kevin

Stayed 9 nights in Jun 2023
Response from D.A.C. on 15 Jul 2023
Kevin, gracias por puntuar su estancia.Me alegra comprobar que han disfrutado de la estancia.Un saludo.

8/10 Good

Alain

Stayed 1 night in Jul 2023
Response from D.A.C. on 11 Jul 2023
Alain, me alegra comprobar que han disfrutado de la estancia.Un saludo.

6/10 Okay

Noelia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from D.A.C. on 11 Jul 2023
Noelia, gracias por valorar su estancia.Un saludo.

4/10 Poor

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
enorme 1 hora para ascensores desayunos....
Stayed 1 night in Jul 2023
Response from D.A.C. on 7 Jul 2023
Ernesto, lamento que no hayamos cumplido con sus expectativas.Un saludo.

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Volveré 👍
Stayed 2 nights in Jun 2023
Response from D.A.C. on 26 Jun 2023
Diego, estaremos encantados de recibirles de nuevo.Un saludo.

6/10 Okay

Jean Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil ! Chambre literie confortable mais climatisation nulle ! Parking un peu cher! Buffet varié mais trop de monde... A refaire pour une nuit seulement et hors weekend ou vacances JJ et Betty
Stayed 3 nights in Jun 2023
Response from D.A.C. on 19 Jun 2023
Merci d'avoir donné votre avis sur le séjour.J'ai demandé au service maintenance de vérifier la climatisation de la chambre qu'ils occupaient (x55), et il m'indique qu'elle fonctionne correctement.Il est possible qu'ils ne l'aient pas programmé correctement. Pitié.Ils auraient dû nous le dire.J'espère que tu as fait un bon voyage.Salutations.

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service
Todo perfecto
Stayed 2 nights in May 2023
Response from D.A.C. on 29 May 2023
Sebastián, gracias por dedicar un minuto a puntuarnos.Me alegra comprobar que han disfrutado de la estancia.Un saludo.

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from D.A.C. on 23 May 2023
Hervé, merci beaucoup de nous avoir noté.Je suis très heureux de voir que vous avez apprécié votre séjour.J'espère que vous avez fait un bon voyage. Salutations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Hotel grande y bien organizado, los que están detrás y no vemos, realizan un buen trabajo y gestión para que todo funcione a la perfección. Las instalaciones y el equipamiento muy bien. La habitación muy bien, a pesar de que no era de las que tienen mejores vistas. El personal en general muy bien, la comida bastante variada y buena, teniendo en cuenta que es un autoservicio. La relación calidad-precio muy buena. Si tengo ocasión volveré sin dudar.
Habitación
Pasillo de planta
Comida
Piscina
Stayed 3 nights in May 2023
Response from D.A.C. on 19 May 2023
Estimado cliente, gracias por dedicar un minuto a valorar su estancia.Me alegro mucho comprobar que hemos cumplido con sus expectativas.Traslado su felicitación a los departamentos mencionados.Gracias por otorgarnos un 10.Bonitas fotografías.Estaremos encantados de recibirles de nuevo.Un saludo.

8/10 Good

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from D.A.C. on 3 May 2023
Harri, gracias por puntuarnos.Que bien que hayamos cumplido con sus expectativas.Un saludo.

10/10 Excellent

Ángel

Stayed 2 nights in Apr 2023
Response from D.A.C. on 23 May 2023
Ángel, me alegra comprobar que hemos cumplido con sus expectativas.Un saludo.

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Apr 2023
Response from D.A.C. on 1 May 2023
Jose Manuel, me alegra comprobar que han disfrutado de la estancia.Un saludo.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from D.A.C. on 29 Apr 2023
Jaime, me alegra comprobar que han disfrutado de la estancia.Un saludo.

10/10 Excellent

Manuel José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion y el servicio del personal es excelente, pero el bufett para cenas y comidas es muy muy flojito, pocas opciones y reposiciones del mismo muy lentas, los desayunos bien.
Stayed 1 night in Apr 2023
Response from D.A.C. on 25 Apr 2023
Manuel José, gracias por dar su opinión de la estancia.Traslado su positiva valoración al personal, agradecerán que se valore su trabajo.Lamento que no le haya convencido en el buffet.Un saludo.

8/10 Good

Dunet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para estar aislado y tranquilo es un buen lugar, solo que había muchos niños que durante las noches hacían bastantes ruidos incluso en la madrugada un día se activó la alarma de incendios y fue bastante desagradable. Como entretenimiento tienen muy pocos atractivos. La calidad de la comida mejorable. Tampoco es un hotel de lujos así que en cuanto a calidad y precio se ajusta bin.
Stayed 3 nights in Apr 2023
Response from D.A.C. on 25 Apr 2023
Dunet, gracias por dar su opinión de la estancia.Traslado su opinión a los departamentos implicados, para mejorar en nuestros servicios.Un saludo.

8/10 Good

Yessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien, lo peor mucho ruido.
Stayed 2 nights in Apr 2023
Response from D.A.C. on 21 Apr 2023
Yessika, gracias por puntuarnos y valóranos.Me alegro que le haya gustado el hotel.Un saludo.

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas grandes,sabanas que no herán para esta Cama la manta no es para un hotel de 4☆.no avia donde elegir almuadas cositas.
Stayed 2 nights in Apr 2023
Response from D.A.C. on 17 Apr 2023
Jose, gracias por otorgarnos la máxima puntuación.Traslado su observación de las sábanas al Departamento de Pisos.Un saludo.

6/10 Okay

MARIA

Stayed 3 nights in Apr 2023
Response from D.A.C. on 29 Apr 2023
Maria, gracias por dedicar un minuto a puntuarnos.Un saludo.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from D.A.C. on 3 Apr 2023
Ángel, gracias por confiar de nuevo en nosotros.Me alegra comprobar, que de nuevo, hemos cumplido con sus expectativas.Estaremos encantados de recibirles de nuevo.Un saludo.

8/10 Good

Tomasz Marek

Stayed 3 nights in Mar 2023

10/10 Excellent

María Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from D.A.C. on 27 Mar 2023
Maria Jose, gracias por dedicar un minuto a puntuarnos.Me alegra mucho comprobar, que hemos cumplido con sus expectativas.Un saludo.

10/10 Excellent

Maria Cristina

Stayed 2 nights in Mar 2023
Response from D.A.C. on 17 Apr 2023
Maria Cristina, gracias por dedicar un minuto a puntuarnos.Me alegro mucho comprobar que han disfrutado de la estancia.Un saludo.

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nickel
Stayed 1 night in Oct 2022
Response from D.A.C. on 26 Oct 2022
Christian, merci de nous avoir accordé la meilleure note.Je suis heureux de voir que vous avez apprécié votre séjour.J'espère que tu as fait un bon voyage.Salutations.

8/10 Good

silvina

Stayed 1 night in Sep 2022
Response from D.A.C. on 21 Oct 2022
Silvina, gracias por dedicar un minuto a puntuarnos.Me alegra comprobar, que han disfrutado de la estancia.un saludo.

10/10 Excellent

Jesús

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from D.A.C. on 10 Oct 2022
Jesús, muchas gracias por su fantástica puntuación.Me alegro que hayamos cumplido con sus expectativas.Un saludo.