Book a Carterville Resort

"Check in went fine after moving around construction. Slow elevator. Upon entering the room we could smell strong air freshener. We both started coughing throughout the night. The air conditioner worked great. Bathroom had not been mopped there was powder all over. By morning I had a sore throat from coughing. Breakfast was good enough but no meat whatsoever. Pool? Forget it...not working. I'll stay somewhere else next time."

"Great plce! Friendly happy staff. Will definitely stay here again."

"Hotel room was good. There was a heavy room freshner smell in our room. It became acceptable when we set the fan to always on. Otherwise, all was well and as expected."

"Friendly Staff, even with a late evening arrival. The room was clean and fresh and the linens smelled of fresh laundering. The breakfast was tasty. Perfect for our overnight stay! "

"The staff are extremely friwndly and the resort is very clean. The room was spacious, but our bed was a little hard. We were still able to sleep. I would highly recommend this hotel and casino. I will be back soon."

"Decent location, and was pet friendly. Other guests were extremely loud and staff never seemed to interfere. Fairly certain illegal activities were taking place. Stayed 5 days, my room was never cleaned and I never received more towels or toilet paper, or so much as a trash bag after my can became full. Also the room didnt have a microwave, nor a coffee pot. "

"Check-in was good. Got in room and unpacked and found out toilet didn’t flush and phone in room did not work. Pack up belongings and moved into another room. Went to get ice and the ice machine was out of order. On day 2 when we returned to our room, our keys did not work. If I had not stayed here before and had a good experience, I would not rebook. "

"Newly renovated. Clean and smells great. Staff are nice. Issues: I booked because of pool and hot tub but under construction on our stay. Would’ve been nice if they alerted us. Also, breakfast buffet good but we need SAUCE! (There was no catsup, hot sauce or anything) how am I going to eat the eggs and sausage). Bring your own sauce if you’re saucy like me. "

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