Exterior

Reviews of Days Inn by Wyndham Canton

2 out of 5
Days Inn by Wyndham Canton
101 Juniper Street, Exit 20 off I-575, Canton, GA

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 529 reviews" "
Rating 8 - Good. 207 out of 529 reviews" "
Rating 6 - Okay. 98 out of 529 reviews" "
Rating 4 - Poor. 44 out of 529 reviews" "
Rating 2 - Terrible. 22 out of 529 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Farra

Liked: Property conditions & facilities
Disliked: Amenities
Room was good, staff wasnt overly nice, the room was OK. The breakfast sucked, only apple juice, coffee to drink, plain yogurt, and some danishes and muffins.
Stayed 1 night in Apr 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in with a nice and courteous clerk. I needed to change to a downstairs unit because of accessibility for my husband and she politely made the modification for me.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Wanda,We are delighted to hear that our staff provided you with efficient service during your check-in and helped accommodate your needs. Our team always strives to make our guests' stay as comfortable and seamless as possible. If you have any further feedback or require assistance in the future, please do not hesitate to reach out to our management team.

6/10 Okay

David

Business traveller, Travelled with partner
Not handicap accessible!!!!
Stayed 2 nights in Mar 2024
Response from Manager on 13 Apr 2024
Hello David,We apologize if the accessibility did not meet your needs and will ensure your feedback is shared with our team for future improvement.

10/10 Excellent

Levi

Stayed 3 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Levi,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Tara

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Tara,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you require any assistance in the future.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 17 Jan 2024
Hello Keith,Thank you for choosing our hotel for your stay! We are thrilled to hear that you enjoyed your time with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another fantastic experience.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel with simple amenities.
Stayed 2 nights in Jan 2024
Response from Manager on 16 Jan 2024
Hello Lindsey,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our accommodations to be affordable and enjoyed the simplicity of our amenities. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Honest
Was great, very clean, great bed & pillows; super clean. My only issue was the staff was extremely rude & being forced to allow maids to come in after staying on day 2 that we were ok. Front desk forced us to allow them in & my husband was not feeling well so it was extremely inappropriate & frustrating.
Stayed 4 nights in Jan 2024
Response from Manager on 14 Jan 2024
Hello Katherine,Thank you for choosing our hotel and for your review. We are delighted to hear that you found the hotel to be clean and enjoyed our comfortable bed and pillows. We sincerely apologize for any inconvenience caused due to the interaction with our staff. We strive to provide exceptional service and will address this matter with the team to ensure this does not happen again in the future. We appreciate your feedback and hope to welcome you back for a more pleasant experience.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I will continue to stay here
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Amy,Thank you for sharing your feedback. We appreciate your decision to continue staying with us and hope that we can exceed your expectations during your future visits. Should you have any concerns or requests, please do not hesitate to reach out to our management team for assistance. We look forward to serving you again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms.
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Hello Amy,Thank you for your feedback! We're delighted to hear that you found our rooms to be clean and nice. Providing a comfortable and pleasant stay is our top priority. Please feel free to visit us again in the future.

10/10 Excellent

Chays

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the location & everything was very well maintained! The beds were SOOO comfortable
Stayed 5 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Chays,Thank you for your positive feedback! We are thrilled to hear that you enjoyed our hotel's convenient location and the well-maintained facilities. It's great to know that our comfortable beds met your expectations. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Locked out early
Second time staying in a private owned hotel/motel like this. Non smoking room but there was a cigarette butt under my bed. Check out time is 11 am. Due to event we were there for we went to event and came back to check out. I got back to the hotel @ 1043 am and my card was already deactivated.
Stayed 2 nights in Nov 2023
Response from Manager on 18 Nov 2023
Dear Guest,Thank you for choosing to stay with us and providing your feedback. We apologize for any inconvenience you experienced during your stay. We strive to maintain a smoke-free environment and will address your concerns with our housekeeping team. Regarding your deactivated card, we apologize for the miscommunication. We appreciate your understanding and hope to welcome you back again for a more satisfactory experience.

10/10 Excellent

Martha

Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Martha,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Jason

Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec 2023
Hello Jason,Thank you for choosing our hotel for your stay! We're glad to hear that you had a great experience with us. We appreciate your positive feedback and hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Todd

Travelled with family
Everything was clean. Service was good. Breakfast was scant.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Todd,Thank you for sharing your feedback with us. We appreciate your compliments on our cleanliness and service. We apologize if our breakfast offerings did not meet your expectations. We value your input and will take it into consideration as we continuously strive to improve our guests' experience.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The place was remodeled and up to date . Also extremely clean.
Stayed 7 nights in Nov 2023
Response from Manager on 14 Nov 2023
Hello Amy,Thank you for sharing your positive experience with our staff and the cleanliness of our renovated hotel. We strive to provide exceptional service and maintain a modern and clean environment for our guests. We appreciate your feedback and hope to welcome you again in the future for another pleasant stay.

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Cole,Thank you for taking the time to leave us a review. We're glad to hear that you had a remarkable experience during your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another exceptional stay. Have a great day!

10/10 Excellent

Mary Ann

Travelled with partner
I felt it had a lovely roadside areal plus our room was very clean
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hello Mary Ann,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our picturesque roadside area and found your room to be clean. Your kind words are much appreciated.

10/10 Excellent

Bryan

Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Bryan,Thank you for your 10 / 5 star rating! We truly appreciate your exceptional feedback and are delighted to know that you had a wonderful stay with us. Your satisfaction is our top priority and we look forward to welcoming you back in the future for another exceptional experience.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. It was simply wonderful.
Stayed 1 night in Oct 2023
Response from Manager on 26 Oct 2023
Hello Bonnie,Thank you for your amazing rating! We are delighted to hear that you had such a fantastic experience with us. We hope to welcome you back again soon!

8/10 Good

Luther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better. Would stay here again.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hi Luther,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walls are paper thin, other than that, it was much better than expected
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hi Andrea,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our wallpaper being thin, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Good value for the price.
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hi Heather,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

6/10 Okay

Ashley

Stayed 1 night in Sep 2023
Response from Manager on 20 Oct 2023
Hello Ashley, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. If there is anything specific we can address, please let us know.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean, updated rooms
Stayed 1 night in Sep 2023
Response from Manager on 12 Sept 2023
Hi Amy,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience

6/10 Okay

Linda

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
On the website, a pool is advertised. However, the pool has been close for more than two weeks. Water is in it. It was closed by the health department.
When I tried to resolve this with the manager, I was told that the pool always closes around Labor Day. If that’s the case, take down the sign, closed by the health department, cover the pool and compensate the guest for services, not received.
Stayed 2 nights in Sep 2023
Response from Manager on 10 Sept 2023
Hello Linda,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Stacey

Travelled with group
Liked: Staff & service
Disliked: Amenities
The location is convenient but the surface area of the appliances in the room are covered in fingerprints, the light fixtures are very dusty and dirty, seems like they haven’t been wiped in a while. Our room door doesn’t close all the way, don’t like that. Check in went smoothly,
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Stacey,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Hello Rachel,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 6 Aug 2023
Hello Steve,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Hello Carolyn,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Lisa, Bandera

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked this hotel for 3 nights in July 2023. On our first day, we went to the pool with our grown son. We were the only three in the pool. There is a sign that states "no alcohol within 5 feet of the pool". My husband & son were in the pool & I was on a lawn chair. The owner came out to tell us that Cherokee County has an ordinance prohibiting ETOH consumption despite the posted notice. We left the pool. I was not comfortable w/the info given, so i called the non- emergent police #. An officer called me back to relay that the owner was not truthful and that there is NO such ordinance. As a consumer, Ido not like to be lied to. There was no reason for this. Additionally, the cleaning crew was the father and mother of the owners. They could barely push the cart and were elderly. Our son actually assisted the mother in throwing garbage away that was too heavy for her to put in the trash can. We completely understand having a family owned business, but not when your parents are elderly and cleaning hotel rooms. They shoukd be ashamed of themselves. We stayed at this hotel a decade ago & had no problems. Needless to say, we will NEVER stay at this hotel again. We are paying customers who will never return.
Stayed 3 nights in Jul 2023
Response from Manager on 7 Jul 2023
Hello Lisa,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 Poor

Brandy

Stayed 1 night in Jul 2023
Response from Manager on 23 Jul 2023
Hello Brandy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Timothy

Stayed 3 nights in Jun 2023
Response from Manager on 19 Jul 2023
Hello Timothy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Manager on 2 Jun 2023
Hello Deborah,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 Poor

Tammie

Travelled with family
Not a happy.
Looked nothing like pictures on line. Found a dead spider in my bed. Room had bad order. Pool was dirty. Not what I was expecting from Wyndham.
Stayed 2 nights in May 2023
Response from Manager on 17 May 2023
Hello Tammie, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

TONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton, GA Days Inn May, 2023
The motel is being renovated. We were asked to change rooms after the first night so that that room could be updated. We were moved into a freshly renovated room with new furniture and new mattresses. Management is pleasant and easy to work with.
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hi Tony,We appreciate you sharing your kind review. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Maria, Spring Grove

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice staff and food and gas near by.
Stayed 2 nights in Apr 2023
Response from Manager on 15 Apr 2023
Hello Maria,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Apr 2023
Response from Manager on 5 Apr 2023
Hi Megan,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Teerayut

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
AC unit is fairly up to date, and runs quietly, temperature control was good too. Housekeeping should have been more careful with checking under the mattress for hygiene checks
Stayed 1 night in Feb 2023
Response from Manager on 16 Feb 2023
Hello Teerayut, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

10/10 Excellent

April

Stayed 1 night in Feb 2023
Response from Manager on 5 Feb 2023
Hello April,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

Anne

Stayed 2 nights in Jan 2023
Response from Manager on 7 Mar 2023
Hello Anne,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

KRISTINA

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shelf for hanging clothes, holding an iron, was falling off of the wall. Notified owner: response was “I’ve ordered new furniture”. Unresponsive to safety issue. Shower moldy.
Stayed 2 nights in Jan 2023
Response from Manager on 20 Jan 2023
Hello KRISTINA, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Bed was very good!
Stayed 1 night in Jan 2023
Response from Manager on 7 Jan 2023
Hello Michele,We appreciate that you've taken the time to share with us regarding our bed and your insights regarding our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean, basic is what I was looking for at the time
Stayed 2 nights in Dec 2022
Response from Manager on 6 Jan 2023
Hello Henry,On behalf of our entire staff, we thank you for your business and for your comments regarding our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Stephenie, bradenton

Travelled with family
Disliked: Cleanliness, staff & service
When we came back to the room after a day out visiting family, we noticed that the room had apparently not been cleaned. One bed was left unmade, dirty towels left in the floor o the bathroom, no new clean ones were left and the trash had not been removed. My sister then realized her debit card had been stolen out of her bag. When we told the lady at the front desk about it, she simply stated they were aware some of the staff steals from the rooms and the manager would be there at 3am if we wanted to talk to him. When we went up to this small window at 3am to talk to the manager ( we were not allowed inside the lobby for some reason ), we asked if anyone had turned her card in and he opened a small drawer, shut it and said no, then proceeded to close the window we were speaking to him through and walked away. This is probably the WORST hotel I have ever been to. They know their staff steals from the guests rooms and the manager/owner does not care. Do NOT stay at this hotel. I'd sleep in my car before I ever step foot in there again. It's probably safer.
Response from Manager on 2 Jan 2023
Hello Stephenie, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This property was chosen by me because of cost. I was coming in for a wedding and would not be using the room for much other than a shower and sleeping. I was not accompanied so I was making arrangements only for myself. There is no lobby. Entrance to the rooms is from the parking lot or stairs and catwalk. The room was clean. There was good wifi at no additional cost. The bed slept well with clean and well-maintained bedding. The TV had a good picture with directv service. The one negative is the hotel is near a busy street. When most people are sleeping the streets are empty but many times the road noise was definitely noticeable. This would definitely be an issue if needing to sleep at unusual times.
Stayed 2 nights in Nov 2022

10/10 Excellent

N SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We were very please with our stay! The room was clean, updated, the beds were very comfortable, not a lot of noise and the air conditioner worked! We will stay again when we return!
Stayed 3 nights in Nov 2022
Response from Manager on 13 Nov 2022
Hello N SUSAN,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our air conditioner and comments about our room. Please do consider us again on your next visit to the area.

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean except the refrigerator. I would’ve been mad if I wanted to put my things in there. The room could have also smelt better.
Response from Manager on 3 Nov 2022
Hello Candace,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noise from traffic very loud at night, coffee in room very week, burn hole in comforter, 2 packs of coffee not sufficient
Stayed 1 night in Oct 2022
Response from Manager on 28 Oct 2022
Hello rosanne,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise in the evening and early morning hours. Sounded like a race track outside.
Stayed 4 nights in Oct 2022
Response from Manager on 25 Oct 2022
Hello Ken,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.