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Hotel Casa Los Puntales
3.0 star property

Comfortable hotel, walk to Clock Tower
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Casa Los Puntales

Photo gallery for Hotel Casa Los Puntales

Exterior
Terrace/patio
Triple Room
Dining
Property amenity

Overview of Hotel Casa Los Puntales

Reviews
6.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Calle de Los Puntales, Carrera 9 #37-36, Ciudad Amurallada, San Diego, Cartagena, Bolivar, 78596
  • Popular LocationClock Tower6 min walk
  • Popular LocationWalls of Cartagena6 min walk
  • Popular LocationCartagena de Indias Convention Center12 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)8 min drive
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Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Select Comfort bed
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Select Comfort bed
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Select Comfort bed
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Select Comfort bed
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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includes taxes & fees
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About the area

Cartagena

Hotel Casa Los Puntales is located in Cartagena Walled City, a neighbourhood in Cartagena, and is near the airport and near the beach. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Clock Tower - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Bolivar Square - 9 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 18 min walk

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 9 min drive

Restaurants

  • Quero Arepa - 2 min walk
  • Mistura - 2 min walk
  • Restaurante La Mulata - 1 min walk
  • Pizzeria Restaurante Bar - Fernandez Madrid 1889 - 2 min walk
  • Restaurante Carmen Cartagena - 1 min walk

About this property

Hotel Casa Los Puntales

Hotel located in Cartagena Walled City
Near Walls of Cartagena and Clock Tower, Hotel Casa Los Puntales provides free continental breakfast, a golf course and a free daily manager's reception. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
Additional perks include:
  • Limo/town car service, tennis courts and a 24-hour front desk
  • A front desk safe, a TV in reception and tour/ticket information
  • Concierge services, multilingual staff and luggage storage
Room features
All guest rooms at Hotel Casa Los Puntales have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Ceiling fans, daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Spa tub
  • Tennis
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Building
  • Built in 1808
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Los Puntales
Casa Los Puntales Cartagena
Hotel Casa Los Puntales
Hotel Casa Los Puntales Cartagena
Los Puntales
Puntales
Casa Los Puntales
Jadi Hotel Los Puntales
Hotel Casa Los Puntales Hotel
Hotel Casa Los Puntales Cartagena
Hotel Casa Los Puntales Hotel Cartagena

Frequently asked questions

Is Hotel Casa Los Puntales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Los Puntales?

This property doesn't offer parking.

What time is check-in at Hotel Casa Los Puntales?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Los Puntales?

Checkout is at 1 PM.

Does Hotel Casa Los Puntales provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Casa Los Puntales located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Iglesia de Santo Toribio de Mangrovejo, Clock Tower and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

Hotel Casa Los Puntales Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 7 out of 46 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gustav

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. poor reservation system forcing me to move; inflexible staff 2. inadequate room assignment policy. I wanted a room upstairs, but there was apparently no availability. Early next moring I saw two open unused rooms 3. poor bathroom: shower works hardly 4. low cost facility with low standards. This could be made very nice with some investment 5. Second night at Casa Quero. Just a bit more expensive, but miles nicer
Stayed 1 night in May 2022

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a night!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location great balcony great staff great food I give them a great rating felt very safe and free to do anything with access to the whole walled city
Stayed 3 nights in Sep 2021

4/10 Poor

LUKE

Stayed 3 nights in Oct 2021

2/10 Terrible

Harry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin with they probably don’t have the Hotel enviame in front they use a different name and it’s not in the ad address it is located on the map so when I finally found a place it was close it was nobody in the lobby I called the number and the guy told me that they have oversold all the rooms and they don’t have any room available and I was not going to get my money back because he said that I was too late doing check-in. Something that it was not true because of the page Expedia it doesn’t say that you have to check in at any certain time also he said that this is not the first time he hast to send people away because this is Hotel with overbook the owner of the hotel did not wanna face the customers he sent somebody over what’s on information that it was not accurate regarding the reservations.Arrived at the hotel 11:30 PM and it was not all the hotels close to this one so I have to look for hotels in the middle of the night in a city that we don’t know any country that we don’t know any language that we don’t speak speak
Stayed 1 night in Sep 2021

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family environment. The staff are great. The breakfast was wonderful and fresh everyday
Stayed 18 nights in Jul 2021

6/10 Okay

Ezequiel, San José, Costa Rica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room given the first day was really small, it was impossible to move around. Fortunately, the receptionist was able to upgrade my room. Breakfast was good, the service was fine overall.
Stayed 5 nights in Jan 2020

8/10 Good

Franklin

Liked: Cleanliness, staff & service, room comfort
Hotel Puntales in Old City
This hotel was amazing as far as accommodations and location for the price. However I had to check in almost 3 hours later as my room “wasn’t ready” due to some plumbing problem, which left my shower barely working. Extremely low water pressure. Other than that. The room was comfortable, staff very friendly!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, wonderful staff, rooms, charm, rooftop terrace.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Two locked doors to go in and out. Must ring bell and wait for someone to let you in or out, day or night. Hotel policy is they will enter your room and turn your airconditioning off when you leave room. Very loud music near by. Must be totally out of soap or toilet paper before they issue more. Breakfast isnt much and your gonna wait. Always being nickled and dimed. But the staff is extreamly nice. The policy maker needs a reality check.
Stayed 15 nights in Dec 2019