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"Great"

"Bathroom needs updating and needs an outlet convenient to night stand. "

"The staff was amazing They where attentive and very nice The elevator was broken yet they help us to get the baggage up and down "

"Best staff. Stay here every time I come to Raleigh."

"Strong smell through lobby and room. Lock on the room door was broken. Holes in the bed sheets. Room was dusty and not as advertised "

"I woke up to mice on the table in my room at 2:00 in the morning! This was disgusting!!! They were crawling over my things and leaving droppings on the table! "

"My family stayed at this Embassy location on Monday (3/25) and again on Friday (3/27), and our experiences were markedly different. During our 3/25 stay, the staff was attentive, and the property was quiet and well maintained. However, on 3/27, there was a wedding taking place at the hotel, which significantly impacted our experience. There were large groups of men smoking directly in front of the hotel entrance, with cigarette butts scattered across the ground. This created an unwelcoming and off-putting first impression, especially since we chose this hotel specifically for its smoke-free policy. In addition, the level of service declined noticeably on 3/27. I had to contact the front desk multiple times to request a crib for our room. During each interaction—including calls from the room phone—I was repeatedly asked to confirm my room number, which made the process feel inefficient and frustrating. Overall, while our first stay met expectations, the second fell short in both cleanliness and service, which was disappointing."

"Safe. Clean. Very friendly staff. But if you’re booking for the on site bar they only have beer and wine."

"parking was not safe, got my truck broken into "