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Comendador

4.0 star property
Travelers savor Mediterranean cuisine at el zaguan, enjoy private spa treatments at DOMUS AUREA, with a fireplace and indoor pool.

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Comendador creates a peaceful retreat in the city center with its garden setting. Guests can book private wellness treatments at DOMUS AUREA spa, enjoy Mediterranean dishes at el zaguan restaurant, relax by the lobby fireplace, or swim in the indoor pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Comendador

  • Upscale hotel connected to the convention centre
  • At Comendador, you can look forward to a terrace, a garden and laundry facilities. Treat yourself to a sports massage, a body treatment or hydrotherapy at Domus Aurea, the on-site spa. The on-site Mediterranean cuisine restaurant, el zaguan, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a fireplace in reception and car hire on-site.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), babysitting (surcharge) and tour/ticket information
    • Coffee/tea in reception, wedding services and multilingual staff
  • Room features
  • All guest rooms at Comendador have comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Memory foam beds, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with bidets and hairdryers
    • 18-inch flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping and desks

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Complejo Paris
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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8.8 out of 10, Excellent, 296 reviews
The price is NZ$168
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Rollaway bed fee: EUR 25.0 per night
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Frequently asked questions

Does Comendador have a pool?

Yes, this property has an indoor pool.

Is Comendador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comendador?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Comendador?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Comendador?

Checkout is at noon.

Where is Comendador located?

Located in the heart of Carranque, this spa hotel is within 6 miles (10 km) of Carranque Archaeological Park, Recinto ferial and Balneario Thermas de Griñon. Senorio de Illescas Golf and Padel Club and Plaza de Espana are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

6.6

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camas muy comodas y habitaciones espaciosas. Eso si se oye mucho jaleo , la insonorizacion inexistente... por lo demas todo ok.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food, great people

We were merely passing through during the pandemic so don't wish to venture in Madrid so stayed here which is just outside. Again, travelling during the pandemic can be nerve racking but we received a friendly welcome when all the do's and don't were clearly explained. The hotel food and drink really surprised us. Really really good and unbelievable value for money. My only slight criticism was the twin beds were adjoining but I nearly fell between them during the night!
Stayed 1 night in Nov 2020
Verified

8/10 Good

Ana Maria

Liked: Cleanliness, room comfort
Hotel con instalaciones antiguas, pequeño pero muy completo, spa con poca gente y muy bien. Un poco caro para el servicio.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Rowena

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Hotel was lovely, room very clean and bed very comfortable...bar staff very friendly...unfortunately the receptionist was not so friendly on this occasion
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Mariyam

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a 4 star hotel!!!

The receptionist here was so rude! The hotel lacks the basic customer needs. The room we first got smelled like smoke so we asked to have our rooms changed. The receptionist expected us to move the baby crib in our room to the new one by ourself and tried to argue about it too! She was annoyed and did not even apologize. They also charge extra to use the indoor pool. We booked this hotel wanting to relax and for our toddler to enjoy the pool. But apparently it’s age restricted too and we were not informed about this earlier when we made the booking. The food here is terrible! We had dinner and breakfast and the food was so bad!! Do not recommend this hotel to anyone. Don’t know how this place is a 4 star hotel.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es una pasada. Por la noche tienen menu, aunque un poco caro. El spa tiene horario restringido para niños, pero la habitacion tiene jacuzzi. Tiene tambien jardines y columpios para niños
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo, limpio y amplio. Totalmente recomendable
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Amazing place to relax
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel y buen spa

Un hotel muy bueno con un spa fantástico al que no le falta de nada. Únicamente una pega: las habitaciones están muy mal insonorizadas y se oye al de al lado perfectamente
Verified

8/10 Good

David

Liked: Property conditions & facilities, room comfort

Relación precio/calidad aceptable.

Entorno tranquilo. Relación precio/calidad aceptable. La categoría se aproxima más a un 3 estrellas que a un 4 estrellas que ostenta. Trato del personal muy correcto. Los precios de los servicios de SPA, para estar en la zona que están, me parecen un poco caros. Por lo demás, en líneas generales muy correcto.
Verified

4/10 Poor

Mads Christian

Crappy food!!!!

It says there is a restaurent, Its NOT! Only frozen pizzas from the supermarket, or some frozen sandwiches! And there is 40min to the nearest restaurent, that actually serves real food. Breakfast in the morning, everything standing out in the heat, disgusting!
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

carlos

Disliked: Staff & service

finde del 8 de julio 2017

pagina de marketing con los precios confusos,no han visto claro que la gente reservamos un spa para relajarnos que además tiene hotel y no al revés, por lo demás regular le sobra una estrella claramente y le sobran 5 euros al desayuno, no se queda ni la mitad de la gente,desaprovechan..sus recursos ,regular no volveremos mas de 120 euros por una noche y spa es caro, los hay mas baratos mas cerca de Madrid.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
retour de nos vacances en andalousie, une étape où tout était parfait très bel établissement personnel sympathique j'ai adoré
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel op een wat vreemde plaats.

Gekozen als uitvalbasis voor bezoek Toledo. OK wat dat betreft. Hotel OK. In Carranque behoorlijk eten is niet gelukt.
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel asequible y accesible

Ha sido una estancia inolvidable, el personal atento y amable que en todo momento nos han hecho sentir bien. Han facilitado en todo momento el desplazamiento de mi mujer que tiene movilidad reducida y se desplaza en silla de ruedas
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to go relax

Was very good hotel set away from city village was very friendly
Verified

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Verified

6/10 Okay

Dani

Liked: Cleanliness, property conditions & facilities, room comfort
Verified

6/10 Okay

ADRIAN RUIZ

Liked: Cleanliness, property conditions & facilities, room comfort