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"Excellent location. Bar has beautiful views. Nice hotel. "

"Fantastic place. Staff amazing. Very friendly and helpful. Special mention of Chiara. Reception. Rooms spotless. Location excellent."

"Felt very unsafe at hotel. Had to go thru added security to get into hotel. First impression, not good. Got put in room that did NOT look like pictures on website. Shower so small, back door did not lock securely, was very nervous to close ryes. Was on first level. "

"Very clean, good staff."

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"This is not the most convenient location- you have to take a shuttle with limited times to get to the train station to get to Sorrento and from there get a ferry to Naples, Capri or Amalfi / Positino. I thought we were staying in Sorrento so took a ferry there and it costs us $80 euros to get to hotel sadly. You also have to get a bus between the ferry port and train station or walk it. All of this hard on my husband who uses a Walker. However, with all that said, this place is TERRIFIC!! No complaints whatsoever. Amazing views of Vesuvius, beautiful pool, great staff, lovely breakfast, spacious room & balcony, etc!"

"Nice breakfast"

"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."

"The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe. We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years."