Trailer Suite

Reviews of Grand Daddy Boutique Hotel

4 out of 5
Grand Daddy Boutique Hotel
38 Long Street, Cape Town, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 358 reviews" "
Rating 8 - Good. 96 out of 358 reviews" "
Rating 6 - Okay. 15 out of 358 reviews" "
Rating 4 - Poor. 6 out of 358 reviews" "
Rating 2 - Terrible. 4 out of 358 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is unique and staff were excellent. As a solo traveller staff went out of their way to ensure I had safe rides/taxis to my destinations. Their restaurant and rooftop bar was safe and fun with good food. I would definitely recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and will definitely be back! For those staying in the trailers if you don’t like noise then don’t book the trailers, many fun events on the rooftop!
Stayed 4 nights in Dec 2023
Response from Heloïse Abrahams on 2 Jan 2024
Dear Florence Kiunga,Thank you for your feedback.We highly appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

8/10 Good

dorrith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the roof top trailer park air streams, nicely situated with outside sitting areas and the bar close by
Stayed 3 nights in Nov 2023
Response from Heloïse Abrahams on 21 Nov 2023
Dear Dorrith,Thank you for your amazing review and beautiful comments.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Eric

Stayed 1 night in Nov 2023
Response from Heloïse Abrahams on 21 Nov 2023
Dear Eric,Thank you for your amazing review.Grandest regards,Heloïse AbrahamsAssistant General Manager

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived and Richard got our bags from the taxi, easy check in, going an old school elevator and staying in a nicely refurbished room, we both enjoyed it!!
Stayed 3 nights in Oct 2023
Response from Heloïse Abrahams on 26 Oct 2023
Dear Brad,Thank you for your review.We really appreciate your feedback.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel downtown
The hotel was awesome. Breakfast had a wide selection, and the coffee was great. Very friendly staff. It was centrally located but a bit of a walk from the Waterfront because of the way the streets are laid out. Overall, definitely a top 10% for me.
Stayed 5 nights in Oct 2023
Response from Heloïse Abrahams on 26 Oct 2023
Dear Albert,Thank you for your review.We really appreciate your feedback.Grandest regards,Heloïse AbrahamsAssistant General Manager

6/10 Okay

Joanne, Derbyshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a suite which was very spacious and met all our needs, reception staff were attentive, breakfast staff were not so and the breakfast was average. When booking this hotel you need to understand that it’s in a very busy area and around the hotel are lots of beggars that are quite persistent, whilst eating breakfast one morning a couple were set upon by 3 men, luckily the couple were okay and 1 man was apprehended, so just be aware this was the only place in SA I felt unsafe.
Stayed 3 nights in Oct 2023
Response from Heloïse Abrahams on 26 Oct 2023
Dear Joanne,Thank you for your review.We really appreciate your feedback.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great roof top bar.
Stayed 1 night in Sep 2023
Response from Heloïse Abrahams on 26 Oct 2023
Dear Janice,Thank you for your review.We really appreciate your feedback.Grandest regards,Heloïse AbrahamsAssistant General Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Well located central city hotel
Very well located for walking in central Cape Town; convenient to many tourist interests. The staff is very friendly and helpful. The hotel is comfortable, although could use some updating. Excellent breakfast including cooked to order items and a small buffet.
Stayed 4 nights in Aug 2023
Response from Heloïse Abrahams on 16 Sept 2023
Dear Charles,Thank you for the feedback.We appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Lita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remind me an accommodation in New York
Stayed 1 night in Aug 2023
Response from Heloïse Abrahams on 16 Sept 2023
Dear Lita,Thank you for your feedback.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Movva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and the staff were all helpful and pleasant. I would definitely stay here again.
Stayed 3 nights in Aug 2023
Response from Heloïse Abrahams on 16 Sept 2023
Dear Movva,Thank you for your feedback.We highly appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the Centre of Town!
The Staff at Grand Daddy Hotel are so welcoming, friendly and helpful! The little hotel is a beautiful gem in the centre of town and close to some great eat-out places, Artscape, and so on. The rooftop is something else and the attention to detail is special. The breakfast was truly amazing!
Stayed 1 night in Aug 2023
Response from Heloïse Abrahams on 16 Sept 2023
Dear Paul,Thank you for your feedback.We highly appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Koketso

Stayed 1 night in Aug 2023
Response from Heloïse Abrahams on 23 Aug 2023
Hi Koketso,Thank you for your score.It is highly appreciated.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Charmaine

Stayed 1 night in Aug 2023
Response from Heloïse Abrahams on 23 Aug 2023
Hi Charmaine,Thank you for your score.It is highly appreciated.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Heloïse Abrahams on 23 Aug 2023
To whom it may concern,Thank you for your score.It is highly appreciated.Grandest regards,Heloïse AbrahamsAssistant General Manager

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Heloïse Abrahams on 23 Aug 2023
Hi Mark,Thank you for your score.It is highly appreciated.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Carissa Marie Cueva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have stayed in all my travels. Staff has excellent customer service - front desk, waiters at the restaurant, bartenders, porters - everyone went out of their way to make our one week stay memorable. We stayed at the “winelands” camper on the rooftop — so fun! Enjoyed the free breakfast which was topnotch. The cocktails were unique & delicious. One night we had an authentic South African Braai or bbq prepared by the chef — we grilled in front of our camper trailer. It is safe & close to everything. The red bus stop that will give you access to all of Cape Town is a 2 min walk. Book this property now. I will recommend to friends & family!
Response from Dane van Heteren - General Manager on 1 Aug 2023
Thank you so much for your kind words and wonderful review! We are absolutely thrilled to hear that your stay with us was one of the best in all your travels. We aspire to meet and beat all expectations when staying with us and we are so thankful for your feedback here. Thank you Carissa, we look forward to welcoming you again soon!

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean property and wonderful customer service. Would definitely come back to visit.
Stayed 1 night in Jul 2023
Response from Dane G on 19 Jul 2023
Dear Sydney, Thank you so much for taking the time to review your stay at the Grand Daddy Boutique hotel, we are thrilled to hear that you enjoyed your stay with us! We will ensure our wonderful stay are aware of your kind words. We look forward to welcoming back to our hotel in future. Warm Regards Dane Goldschmidt Front desk Supervisor

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Grand Daddy! Breakfast and the staff are wonderful!
Stayed 1 night in Jul 2023
Response from DaneG on 3 Jul 2023
Dear Abdullah, Thank you for taking the time to review your stay with us, we are grateful for the wonderful feedback and will share it with the staff around the hotel. we look forward to welcoming you back in future Warm regards Dane Goldschmidt Front Office Supervisor

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and extremely helpful. The rooftop bar is super cool and Ben, the bartender, is the best. The food at Thirty Ate is very good.
Stayed 3 nights in Jun 2023
Response from Dane van Heteren on 30 Jun 2023
Thank you Melissa, We really appreciate your kind feedback.

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time out of country by myself and I must say, my stay at the GrandDaddy was a wonderful experience. It was well-cleaned, with friendly staff and a charming aesthetic, and to top it all off, the free breakfast was restaurant quality. I would absolutely recommend for anyone wanting to get the urban Cape Town experience. The only thing I would recommend noting is the area surrounding it. Given that it sits right in the middle of the entertainment district, the streets after dark are a bit sketchy. But other than that, it was a wonderful experience.
Stayed 2 nights in Jun 2023
Response from Dane van Heteren on 30 Jun 2023
Hi Mason, Thank you so much for your generous compliments and valuable feedback. These are so important to us.We wish you safe continued travels and hope to welcome you back in the near future!

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy white fluffy sheets and bedding. Convenient to site seeing and airport. Helpful staff, fantastic bartender.
Stayed 2 nights in Jun 2023
Response from Dane van Heteren on 30 Jun 2023
Thank you Adrienne, we are grateful for your feedback

10/10 Excellent

Sherezade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para conocer cape town
Excelente hotel muy bien ubicado la comida es excelente el desayuno increíble y en general el restaurante muy bueno tiene un bar en la azotea muy conveniente. Y la parada para tomar el bus rojo queda a dos calles nos gustó mucho este hotel muy limpio y cómodo el staff muy amigable
Stayed 3 nights in Jun 2023
Response from Heloïse Abrahams on 15 Jun 2023
Estimado SherezadeGracias por su encantadora reseña.Lo apreciamos.Saludos cordiales,Eloísa AbrahamsDirector General Adjunto

10/10 Excellent

jolee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at Grand Daddy!!
Staff was amazing… location was great and Airstream was perfect!!
Stayed 3 nights in May 2023
Response from Heloïse Abrahams on 10 Jun 2023
Dear Jolee,Thank you for your amazing review.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Grand Daddy hotel. It’s small and very unique. The restaurant downstairs was great. The free breakfast was amazing. Loved the rooftop bar and being surrounded by airstreams up there. Very unique place. All the staff were so friendly.
Stayed 5 nights in May 2023
Response from Heloïse Abrahams on 10 Jun 2023
Dear Audrey,Thank you for your review.We appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
There are many "International" hotels in Cape Town which are of a good standard but maybe a bit bland. Grand Daddy is not one of these. It is clean and has the usual things you expect in a 4 Star Hotel but where it excels is in the personality and friendliness of its Staff, the old fashioned atmosphere and general vibe of the hotel. So, if you want something different from the norm, give them a try. Special mention for the good breakfast and coffee.
Stayed 3 nights in May 2023
Response from Heloïse Abrahams on 31 May 2023
Dear Mr Naill,Thank you for your amazing comments.It was lovely meeting you while you stayed with us.Keep well, and hope to see you in the near future.Grandest regards,Heloïse AbrahamsAssistant General Manager

6/10 Okay

Naeelah

Travelled with group
Disliked: Property conditions & facilities
I booked a room with a courtyard view but when U arrived to the hotel I was told by the front desk supervisor “Oh, I noticed that but we don’t have a courtyard.” When this error was first noticed, the staff should’ve contacted. Instead they attempted to put me in a room without a window. After spending an hour explaining why their inaccurate listing was not my fault, they at least put me in a room with a window although it still did not have a courtyard view.
Stayed 8 nights in May 2023
Response from Grand Daddy team on 29 May 2023
Thank you for your feedback Naeelah. We apologise for the confusion caused and your points have been reported to the manager for their attention.We hope the remainder of your stay was comfortable and enjoyed.

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
The property is right on the main street. It’s nice and had a restaurant connected to it. The rooms are nice as well, especially given the age of the place. The staff were extremely nice and helpful. They have some recommendations on things to do as well. When I had to abruptly get another room during my visit (an unrelated friend dispute) and was running low on time (had to get to a pickup point for a tour), the staff helped me out and stored my bags in another room until I booked a room! In the US, no hotel would’ve done that. They have top tier service, and that is greatly appreciated. I hope to come back one day.
Stayed 3 nights in May 2023
Response from Grand Daddy team on 29 May 2023
Thank you for your kind words Darwin! Greatly appreciated and we look forward to welcoming you back in the near future.

8/10 Good

Ana Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in good location. Little sketchy around though. Staff was great. Room was big and good for the price. However, had tv difficulties. Only had cable 2 days out of the 6. Kept reporting the issue but couldnt get fixed. Food at the restaurant was good. Rooftop cute.
Stayed 7 nights in May 2023
Response from Grand Daddy Team on 29 May 2023
Thank you for your feedback Ana, we appreciate you noting the points of improvement and these will be attended to. We hope to welcome you back soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The coffee was amazing and the food was very good. It was a great location.
Stayed 8 nights in May 2023
Response from Heloïse Abrahams on 21 May 2023
Dear Sharon,Thank you for your review.We highly appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

Roland, Lilongwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the 7 Airstream caravans on the roof, was actually an amazing experience and loved it. There is a roof top theater and bar and staff are very friendly and efficient. The building is old but very well maintained the elevator in the building could be 50 years or more old and has been modernised but it keeps its lovely old character. I would highly recommend this hotel especially if you want to experience the real Cape Town and explore this unique and historic city.
Stayed 2 nights in May 2023
Response from Heloïse Abrahams on 21 May 2023
Dear Roland,Thank you for your review.We appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manager

10/10 Excellent

VALINDA, BATAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unique and exactly as pictured on the website. I would definitely stay here again. It was a convenient location for eating and shopping. The hotel was a wonderfully unique experience. As someone who travels alot for work, I did not want to stay in a chain hotel. Grand Daddy Hotel was perfect. Large rooms, excellent breakfast and then my son and I found the resturant and big screen with couches on the roof! Would definitely recommend and I hope to revisit again in the future.
Stayed 7 nights in Apr 2023
Response from Ntsiki on 10 May 2023
Dear Valinda,Guest feedback is imperative for us to ensure that we are meeting and exceeding our Guest's expectations. Your comments are therefore much appreciated.We will share with the team your lovely feedback.Grandest regards,Ntsiki MyekiReservations Agent

10/10 Excellent

Adarsh

Travelled with partner
Liked: Cleanliness
Everything about the hotel was fabulous. The rooms were clean and the staffs were very friendly and responsive. The bar had great margaritas and the complimentary breakfast was fresh and delicious. Everyone we met were friendly and generous. We had a very comfortable stay. Thank you!
Stayed 2 nights in May 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Adarsh,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Sam,Thank you for your high rating.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like stepping back in time in a good way
Stayed 4 nights in Apr 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Justin,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfasts.
Stayed 4 nights in Apr 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Dirk,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air stream trailers on the roof are pretty cool and unique places to stay in the middle of the city. Staff was extremely friendly and helpful. Good breakfast. We didn't have much time here unfortunately, so didn't spend a lot of time in the hotel and can't really speak to any services or amenities beyond the great front desk staff and the good breakfast.
Stayed 1 night in Mar 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Justin,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

Matthew

Stayed 5 nights in Mar 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Aletha,Thank you for your high rating..We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

8/10 Good

Norbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was motivated, always helpful regarding service requests
Stayed 4 nights in Mar 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Aletha,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

ALETHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was fantastic, everyone was so helpful. Very cool decor!
Stayed 4 nights in Mar 2023
Response from Heloïse Abrahams on 13 May 2023
Dear Aletha,Thank you for your kind word.We really appreciate it.Grandest regards,Heloïse AbrahamsAssistant General Manger

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic. We we're able to do an early check in. The room was just what we needed, very clean.
Stayed 1 night in Mar 2023

10/10 Excellent

Kerrie, Burrumbeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top bar with excellent food. in the heart of Cape Town with easy access to everything including the Hop on Hop off Bus
Stayed 5 nights in Feb 2023

4/10 Poor

Vincenzo

Travelled with partner
Liked: Cleanliness
I booked the top room at the Grand Daddy, the Grand Daddy suite for what it was meant to be a great start to our South African holiday over NYE. When we arrived we were told that due to an error in the booking system and with Expedia we wouldn’t get the suite we had booked, but a superior room (which turned out to be a standard room, one of those overlooking the internal courtyard). The other option would’ve been a cancellation and refund - and good luck in finding a room on 31st December! When we told the manager we weren’t happy she responded that the difference between the cost of the GD suite and a superior (standard!) room was only about €20. Wrong as they sell those rooms for about €100 less. They tried to come up with goodwill gestures (a meal at their restaurant which we had no use for as we had already booked places for our lunches and dinners) and free parking which we ended paying ourselves as they ran out of prepaid parking tickets. When I wrote to them after our trip complaining they simply ignored my email. Terrible terrible customer service in spiate of the fact it’s a nice hotel and nice staff. But don’t bother booking expensive rooms over there as you’re unlikely to get them anyway. Expedia was useless at resolving our problem and I’m not even sure what the point of booking through them is since they leave you to your own devices should a problem arise. Terrible experience with Expedia too.

10/10 Excellent

alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and comfort at the Grand Daddy
A great hotel with true character, exciting design, comfort, and wonderful service with a smile. Even though in a somewhat dodgy part of central Cape Town, I'd gladly stay there again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Felino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff were friendly and helpful.l can’t name them all cause I might miss one and it’s gonna be unfair.Thoudy is one of them.They’re all amazing people.
Stayed 2 nights in Feb 2023

10/10 Excellent

Chihiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Hotel staff members were so kind!
Stayed 4 nights in Feb 2023

10/10 Excellent

Felino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating.Thoudy the guy at the front desk help me with my phone calls to the airline when I had a problem.They also help with my daily pickup time for my activities.
Stayed 4 nights in Feb 2023

10/10 Excellent

Felino

Stayed 1 night in Feb 2023

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Response from Heloïse Abrahams on 17 Feb 2023
Hi Marco,Thank you for your amazing score.Grandest regards,Heloise AbrahamsAssistant General Manager

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023
Response from Heloïse Abrahams on 16 Feb 2023
Hi Stephan,Thank you for your review for the 10 out of 10.Grandest regards,Heloïse AbrahamsAssistant General Manaer