Thank you for taking a moment to leave a review, Ketty. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 3/5 score following your stay. I am happy that you found our hotel to be clean and quiet. However, you stated that you were not aware of the reason for the 10.00 charge. Based on my investigations, I am seeing where there is a 10 service fee charge for all guests at check-in which grants access to various services, such as the free access to the heated indoor pool, the hot tub and the onsite BBQ. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Indar. The staff and I at The Mariner Resort Cape Cod by The Red Collection were disappointed to see your 1/5 score following your stay. You stated that the pool had hair, the staff was not accommodating and the other listed concerns hindered your stay. Your satisfaction is important to Red Roof, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We wish you all the best in your future travels.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, James. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 3/5 score following your stay. I am happy that our nice room pleased you. However, you stated that the staff service could have been better. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, David. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. I am delighted that you appreciated our excellent facilities. At Red Roof, we strive to provide guests with all the comforts of home and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Adrian. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. I am happy that our hotel provided you with a nice and relaxing stay. Your appreciation of our pool is valued by us. At Red Roof, we strive to provide guests with all the comforts of home and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Leslie. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. I am delighted that you had a great stay with us. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Katrina. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 3/5 score following your stay. I am happy that your stay with us was nice. However, you stated that the situation with the hockey league team dampened your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.With thanks,GabrielleRed Roof Management RediResponse Specialist

Dear Kadon,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. I am happy that you enjoyed our nice and friendly staff. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Dear Kedar,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. I am happy that you enjoyed our lovely and quiet hotel. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Dear Adrienne,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the broken slide door, the lack of towels and the other listed issues hindered your stay. In regard to a refund, please contact your booking source to be best assisted.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Dear Sharon,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. You stated that you didn't get the room that was promised, which was saddening to read. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,GabrielleRed Roof Management RediResponse Specialist

Dear Marie,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback.We wish you all the best in your future travels.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kedar. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. I am happy that our extremely pleasant staff pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Carl. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 4/5 score following your stay. However, you stated that you didn't like the extra 8 for a resort fee that was collected at check-in. However, based on my investigations, there is a 10 service fee charge to all guests at check-in which grants access to various services, such as the free access to the heated indoor pool, the hot tub and the onsite BBQ. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kathleen. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. I am happy that our staff service, cleanliness and the other highlights pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience.With thanks,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Ann Marie. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Thomas,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You listed a few conditions that were not ideal during your visit, such as slowly drained tub, the loud heater and the situation with the door. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks,GabrielleRed Roof Management RediResponse Specialist

Dear Caleah,Thank you for your review following your stay at The Mariner Resort Cape Cod by The Red Collection. You stated that the breakfast was average. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Dennis. Myself and the staff at The Mariner Resort Cape Cod by The Red Collection appreciate your 4/5 score following your stay. I am appreciative of your comments regarding our friendly staff, convenience and our excellent value. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely,GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Taoufik. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Paulo. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 4/5 score following your stay. I am happy that our cleanliness was to your satisfaction. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof Management RediResponse Specialist

Hi Kathleen,I want to thank you for taking the time to post a review of your stay at THE MARINER RESORT CAPE COD BY THE RED COLLECTION. You indicated that you weren't satisfied with the tub or the pool's cleanliness, to which we would like to apologize. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.On your next stay at Red Roof, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Rochele. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Marcelo. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Michael,I want to thank you for taking the time to post a review of your stay at the The Mariner Resort Cape Cod by The Red Collection. Our apologies for any inconvenience caused by the room you were assigned, however, what you could have done is to reach out to the front desk and aware them of the situation. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Noelyn,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for taking a moment to leave a review, Claudinei. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us about your stay at the The Mariner Resort Cape Cod by The Red Collection. I am disappointed that your experience did not meet your full expectations, as you indicated the bed was hard, the toilet was filled to the top, the TV had an error and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

Thank you, Karen, for taking the time to share your feedback regarding your experience at The Mariner Resort Cape Cod by The Red Collection. We sincerely appreciate your positive rating and are happy to hear you had a pleasant stay with us. We're also delighted to hear that you enjoyed the breakfast, comfortable bed and our excellent, and courteous staff. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Happy Holidays! We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi John,I want to thank you for taking the time to post a review of your stay at the The Mariner Resort Cape Cod by The Red Collection. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Hi Ladislav,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Alex, Thank you for taking a moment to leave a review. The staff at THE MARINER RESORT CAPE COD BY THE RED COLLECTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Krystal, Thank you for taking a moment to leave a review. The staff at THE MARINER RESORT CAPE COD BY THE RED COLLECTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at THE MARINER RESORT CAPE COD BY THE RED COLLECTION. I am thrilled to read your comments about our clean and quiet hotel, comfortable beds, and you will be staying again resulting in a 5/5 score.Thank you for sharing your feedback and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hi John,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for taking a moment to leave a review, Jenifer. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Thomas. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 8/10 score following your stay. I am happy that our prices and our location pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Melissa. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Linda. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. I am happy that our reasonable prices, clean room and the other highlights mentioned pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof Management RediResponse Specialist