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Ski Plaza Hotel & Wellness

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Ski Plaza Hotel & Wellness offers a family-friendly atmosphere near GrandValira Ski Area. Unwind on the sun-kissed terrace, indulge in local cuisine at one of two restaurants, or pamper yourself with a spa massage. Additional amenities include an arcade/game room for kids, dry cleaning/laundry services for convenience, and multilingual staff to assist with your needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pet-friendly
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Down duvets, minibar, in-room safe, desk

Standard Double Room Single Use

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
LCD TV
Pillow menu
Down duvet
Bathrobes
Private bathroom
Hairdryer
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
LCD TV
Pillow menu
Sofa bed - twin
Down duvet
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the area

Map
Ctra General s / n., Canillo, AD100

What's nearby

  • TC8 Canillo Ski Lift - 3 min walk - 0.3 km
  • Palau de Gel - 5 min walk - 0.4 km
  • Mirador Roc del Quer - 17 min walk - 1.5 km
  • Caldea Spa - 12 min drive - 10.7 km
  • Pyrenees Andorra Shopping Centre - 13 min drive - 11.8 km

Getting around

  • Mérens-les-Vals Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 178 min drive

Restaurants

  • ‪Borda del Tremat - ‬7 min drive
  • ‪TTC - Terraza Telecabina Canillo - ‬3 min walk
  • ‪Popeyes Encamp - ‬5 min drive
  • ‪Blót - Craft Beer & Food - ‬4 min walk
  • ‪Borda del Pi - ‬7 min drive

About this property

Ski Plaza Hotel & Wellness

Upscale family-friendly hotel near Soldeu Ski Resort
Located close to Caldea Spa and Pyrenees Andorra Shopping Centre, Ski Plaza Hotel & Wellness provides a terrace, a playground and an arcade/games room. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • A computer station, a front desk safe and smoke-free property
  • Multilingual staff, a billiards/pool table and a lift
Room features
All 111 rooms include comforts such as pillow menus, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 20-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 15 per night)
  • Ski shuttle nearby
  • Limo/town car service
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar del Hotel Ski
  • La Fonclette
  • La Granja

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 30 August and 17 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.75 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15.75 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 6 years old are allowed in the spa from noon to 3 PM and must be accompanied by an adult.

We should mention

Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Ski Plaza
Hotel Ski Plaza Canillo
Ski Plaza
Ski Plaza Canillo
Ski Plaza Hotel Andorra/Canillo

Frequently asked questions

Is Ski Plaza Hotel & Wellness pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.75 per pet, per day.

How much is parking at Ski Plaza Hotel & Wellness?

This property doesn't offer parking.

What time is check-in at Ski Plaza Hotel & Wellness?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ski Plaza Hotel & Wellness?

Checkout is at noon.

Where is Ski Plaza Hotel & Wellness located?

This family-friendly Canillo hotel is located in the mountains, 3 mi (4.8 km) from Soldeu Ski Resort, and within 9 mi (15 km) of Caldea Spa and Pyrenees Andorra Shopping Centre. TSF4 Solana Ski Lift and TSD4 Pas De La Casa Ski Lift are also within 12 mi (20 km).

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Reviews

Ski Plaza Hotel & Wellness Reviews

8.4

Very good

9.0

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mala atención al cliente. Viaje de una noche.

El trato de la recepcionista ha sido desagradable, sì bien hemos llegado pasadas 21:00( exactamente a las 21:22) y dedicamos tiempo a ducharnos tras la jornada de Ski y el apreski, a las 22:30 aprox, intentamos contactar con recepción a través de la línea telefónica (num 9 como nos indicó) el teléfono no funcionaba, además a esa hora ya no había servicio de Room Service y tampoco ofrecieron ayuda/alternativa para que encontráramos algo para comer. Mala atención. El resto, un hotel bien para ir a esquiar.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt hotell nära liften med god service samt re

Trevlig personal med suveränt bemötande! Rent och fint hotell. Vi bodde i juniorsuite 4 personer vilken var bra med mycket plats för alla saker som man har på skidsemester. Bra frukost. Kvällsbuffen var bra, men ljudnivån mycket hög.
Stayed 6 nights in Feb 2025

6/10 Okay

Monique

Liked: Cleanliness, property conditions & facilities

Hôtel correct

Chambre très correcte et propre Literie confortable Par contre l’isolation entre les chambres n’est pas très bonne! Restaurant fermé ce jour là mais possibilité de restauration à proximité Grand buffet de petit déjeuner varié et excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Amenities
Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña. Gracias a todo el equipo, Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !
Stayed 1 night in Dec 2023

10/10 Excellent

Mundo de Niel y Emma

Liked: Amenities
A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias
Stayed 1 night in Dec 2023

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, céntrico bien comunicado, personal muy agradable
Stayed 3 nights in Aug 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres propre,agreable Personnel tres accueillant, souriant profeßionnel
Stayed 2 nights in Aug 2023

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs
Stayed 1 night in Aug 2023

6/10 Okay

Carlos

Liked: Property conditions & facilities
El alojamiento si, la recepción no

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.
Stayed 1 night in Dec 2021

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad-precio de 10.Muy tranquilo,buena ubicación

No era la primera vez que nos alojamos en este hotel. Buena ubicación, mucha tranquilidad.Colchones muy blandos , pero cansados de las caminatas y la tranquilidad que se respiraba, nos dejó descansar muy bien.Calidad-precio de 10.Sin duda repetiríamos.Las habitaciones daban a la parte de detrás.No utilizamos el restaurante del hotel .
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

Quiet hotel. The ski starion in summer does not offer much chouce to eat. The restaurant is decent.
Stayed 3 nights in Aug 2021

6/10 Okay

M Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es de una nota de 6 para un cuatro estrellas A tener en cuenta que no hay aire acondicionado. Los colchones muy blandos. Habitaciones limpias.
Stayed 2 nights in Aug 2021

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente calidad-precio y amabilidad del personal
Stayed 1 night in Jul 2021

2/10 Terrible

Alban

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Hotel de passage

Hotel bien situé. Litterie très bonne. Chambre propre mais très petite. Pas de parking dans l hotel Le SPA est fermé contrairement a ce qui a été dis par téléphone lorsqu on appelle l hotel. Il n est pas à niveau d un 4 étoiles (bien en dessous)
Stayed 1 night in Aug 2020

2/10 Terrible

daadoua

Disliked: Staff & service

Bof sans plus !

Trop bruyant @niveau 3*
Stayed 5 nights in Aug 2020

6/10 Okay

Jon, Tarragona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y espaciosa con un baño completo con bañera. Los servicios de hotel estaban completamente adaptados a las exigencias sanitarias por lo que daba mucha tranquilidad. En cuanto a las comidas, bastante pobres en cuanto calidad y cantidad. No están a la altura de la categoría del hotel.
Stayed 2 nights in Aug 2020

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service
No último andar os apartamentos tem o teto inclinado o que reduz o espaço útil e pode causar acidentes e desconforto. No entanto o atendimento foi excelente por todos os funcionários, comida muito boa.
Stayed 3 nights in Dec 2019

10/10 Excellent

francisco j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remendado para viaje Familiar

Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The dinner could be better, in fact years ago it was amazing
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed our stay good location would go back
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel very good location for gondola etc. Nice café close by called jimmys
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Helt Ok Fine skiopplevelser i Andorra for hele familien
Stayed 5 nights in Jan 2019