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Sandos Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sandos Cancun All Inclusive

Photo gallery for Sandos Cancun All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
View from property
Sandos Suite
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Sandos Cancun All Inclusive

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
The price is NZ$598
Price available on 6/5/2024

Check out the area

Map
Cancun, QROO
  • Popular LocationZango1 min walk
  • Popular LocationSt. Trop1 min walk
  • Popular LocationSixties Bar1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 104 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Suite

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 83 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Ocean or Lagoon Partial View

Superior Room Ocean or Lagoon Partial View | Beach/ocean view

Superior Room Ocean or Lagoon Partial View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillow-top bed
Blackout curtains
Separate bath and shower
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room Ocean or Lagoon Partial View with Balcony

Deluxe Room Ocean or Lagoon Partial View with Balcony

Deluxe Room Ocean or Lagoon Partial View with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillow-top bed
Blackout curtains
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

Sandos Cancun All Inclusive is located in Zona Hotelera, a neighbourhood in Cancun, and is near the airport and on the beach. Shoppers can visit La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Ruins and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • JW Marriott Lobby Bar - 8 min walk
  • Puerto Madero - 8 min walk
  • Porfirio's Cancun - 8 min walk
  • Restaurant nebbiolo en cancun - 2 min walk
  • Harry's Prime Steakhouse and Raw Bar - 8 min walk

About this property

Sandos Cancun All Inclusive

Luxury all-inclusive property refurbished in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos Cancun All Inclusive provides a free breakfast buffet, a poolside bar and a terrace. With a white sand beach, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a hot stone massage, a manicure/pedicure or a body treatment. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and garden views. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball and beach yoga. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 3 outdoor pools and ATM/banking services
  • A front desk safe, a computer station and concierge services
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 213 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Building
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 32-inch Smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sandos Cancun All Inclusive?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Sandos Cancun All Inclusive on 6 May 2024 start from NZ$598.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancun All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, aerobics classes and more.

Where is Sandos Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Sandos Cancun All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 627 out of 1409 reviews" "
Rating 8 - Good. 354 out of 1409 reviews" "
Rating 6 - Okay. 208 out of 1409 reviews" "
Rating 4 - Poor. 106 out of 1409 reviews" "
Rating 2 - Terrible. 114 out of 1409 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we were treated so wonderfully. Edgar at the front desk made check-in very easy and continued to ensure that our stay was perfect through the week. Casanova at St-Trop was magnificent. Gerardo at Zandos was always smiling! Isa was wonderful and helped us with our excursion... such a sweet and friendly lady, i enjoyed chatting with her :) Esteban at the Japanese restaurant was incredible at putting on a show while cooking delicious food. Abraham and the entertainment staff were so fun and kept everyone in such a good mood. ALL the staff were always working so hard and so incredibly warm and friendly ... The resort was beautiful... the beach is spectacular and well kept, always clean. And the food/drinks were delicious I will recommend this place for anyone looking for a great vacation
Stayed 7 nights in Apr 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the overall stay except the dining experience at the steakhouse restaurant we was tricked in buying a bottle of wine without our knowledge
Stayed 3 nights in Apr 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
The property overall was nice but needs a refurbishment. The rooms have dated furniture. The food was average. We were traveling with teenagers and there were no options for snacks, other than a pizza bar at the pool. There are no snacks provided in the room. There is no place to just grab a quick bite, other than the pool bar (which is sit down) or room service. Although poolside service was great, the drinks were not. Poor quality and just average. People reserve cabanas at like 5 AM!!! so there are never any to be had unless you wake up early. We had to get the concierge to book us dinner res as the app told us there were none available, even though there were open seats in restaurants. No omelet or egg station at the buffet. My kids did not like the buffet for lunch or dinner. The staff was friendly and helpful. The pool activities guys were great and helped to keep my kids occupied and active.
Stayed 8 nights in Mar 2024

8/10 Good

Wilber

Liked: Property conditions & facilities
Good
Stayed 4 nights in Mar 2024

10/10 Excellent

Crista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, smaller means knowing activities staff, bar staff, restaurant's staff, hotel staff in general. Easy access to beach and pool. A little awkward how people reserve spots so early in the morning, but still lots of places to go for sun at the pools and the amazing beach. Buffet was delicious and the restaurants too. Activities day and night were so much fun. Would definitely recommend and go back!
Stayed 7 nights in Mar 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Tatiana

Travelled with partner
Liked: Cleanliness
Great property but the food is tasteless and alcohol is watered down lol
Stayed 5 nights in Feb 2024

2/10 Terrible

Deanna

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely TERRIBLE! IF I go back to Cancun it will not be at this resort! On the 2nd day we were greeted by Manuel that helped us book our excursion we were returning from. Only after 5 minutes of being back in the room THREE security guards knocked on the door, saying they smell marijuana. I was immediately offended, because there was no smoke smell, I don’t do drugs, and I just got there. After searching my room, I told THEM to get there supervisor. He gets to the room promptly and I asked did he smell smoke in the hallway or does my room smell like smoke HE SAID NO! He said a report was made that’s why they came to my room. I told him security said they smell drugs, so I need them to get the story straight. Instead of trying to rectify and apologize, I get told I should come down after being disrespected and my room being searched. When I get to the manager Rey he was apologetic and explained a report was made about someone in the pool area, NOT on the 7th floor where three security guards came to and it occurred when we were not there (but this wasn’t racial profiling according to them). Rey upgraded us to a suit and said he would make dinner reservations for my birthday. The upgraded suite didn’t have an air conditioner and the reservations were not made. I tried to make the best out of this 40th birthday disaster, but I will never ever recommend this place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I think the front desk can do better about making guests fell welcome. We arrived very early and I had tried to message the hotel ahead of time. No one responded to my messages and when we got there we were tired from travel. I understand there were not rooms but when there was a shift change the front desk person did not inform the next shift that we were waiting so we had to repeat ourselves all over again. After that everything was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Marie, Oviedo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic! Dont forget your tip money at the bars, restaurants, etc
Stayed 4 nights in Mar 2024