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Reviews of Hacienda La Pacifica

3 out of 5
Hacienda La Pacifica
5km al Noroeste de la ciudad sobre, la carretera InterAmericana, Cañas, Guanacaste

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 273 reviews" "
Rating 8 - Good. 80 out of 273 reviews" "
Rating 6 - Okay. 20 out of 273 reviews" "
Rating 4 - Poor. 4 out of 273 reviews" "
Rating 2 - Terrible. 3 out of 273 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. The natural setting was unexpectedly extensive with birds and animals
Stayed 1 night in Mar 2024

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely surprise. Wanted a stop between Liberia and La Fortuna so we wouldn’t have to drive too far in the dark after our flight. This little gem was perfect! Adorable rooms, peaceful, lots of wildlife, lovely restaurant, wonderful breakfast, excellent service, pool. Honestly was perfect for one night. Especially loved all the wildlife! Not much to do after that so I wouldn’t stay longer. But, I would definitely stay again if travelling in or out of Liberia.
Stayed 1 night in Mar 2024

10/10 Excellent

Dr Kenrith, St. David

Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

8/10 Good

Natalee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly. The food was incredible. It was the perfect spot to stay before we left out of Liberia. The only critique was our bed was overly firm. That being said, I would absolutely stay there, again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful pool. Our kids loved seeing wildlife all around the property (agouti, deer, monkeys, birds, …)
Stayed 1 night in Jan 2024

10/10 Excellent

Jennette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Recepcion on 24 Jan 2024
Dear guest, We are glad that you are satisfied with the service offered

10/10 Excellent

dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded but just off the highway.
Stayed 1 night in Jan 2024

6/10 Okay

Mary, Chesapeake

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old and in need of face lift. Faucet without sink plug. Open hole that anything could fall into. Door to patio did not feel secure. Staff at check in was very friendly though. Food in restaurant was very good.
Stayed 1 night in Jan 2024
Response from Recepción on 20 Jan 2024
Dear guest, we are very sorry that the room was not to your liking, we appreciate your comments as they help us improve.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, room comfort
This hotel is easy to find on Route 1. Its extensive grounds have lots of wildlife and are well-maintained. The pool is big enough for swimming laps. We opted for the least expensive room and the bathroom was outdated but still functional. Staff was friendly and helpful. Would stay here again.
Stayed 1 night in Jan 2024
Response from Recepción on 20 Jan 2024
Dear guest, we appreciate your comments, they help us improve. We hope to have you back.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this stay! The staff was friendly, and inviting. The property was beautiful and the pool was quiet and relaxing. We were greeted immediately upon arrival with a smile and fresh cold fruit juice. Thanks for having us. We would definitely stay again.
Stayed 1 night in Dec 2023
Response from Recepción on 13 Dec 2023
Dear guest, We appreciate your kind comment. We hope to see you another time

10/10 Excellent

Dianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was absolutely amazing!! The staff were incredible! 10/10! I would defiantly rly go back and recommend this hotel to everyone! The grounds were breath taking!
Stayed 1 night in Dec 2023
Response from Recepcion on 7 Dec 2023
Dear guest, We are pleased that you enjoyed your stay, we look forward to seeing you on another visit.

8/10 Good

Stephen, Toronto

Travelled with family
Liked: Cleanliness, staff & service
Nice place; very rustic; rooms are basic and clean. Shower was not working well.
Stayed 1 night in Nov 2023
Response from Recepcion on 28 Nov 2023
Dear guest, We appreciate your comments. The shower has a particular way of use, which is indicated upon check-in.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Amazing property. We stayed here one night on our way from liberia to la fortuna and it was great. Food was excellent. We had a suite, comfortable beds and spacious. Puma reserve next door is worth a visit.
Stayed 1 night in Nov 2023
Response from Recepción on 20 Nov 2023
Dear guest, we appreciate your comments, We look forward to a next visit.

10/10 Excellent

Roberto

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice surprise. Very good restaurant. Impeccable service and very comfortable rooms. The deer and the amount of fauna was impressive. I definitely plan to return.
Response from Reservaciones on 8 Nov 2023
Dear guest, We appreciate your comments, we will be excited to have you on a next visit.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservaciones on 8 Nov 2023
Estimado huésped, agradecemos se tome el tiempo de calificarnos nos sentimos satisfechos de que haya disfrutado su estadía.

10/10 Excellent

Manrique, Miami

Stayed 1 night in Oct 2023
Response from Reservaciones on 8 Nov 2023
Estimado huésped, nos satisface que haya disfrutado de nuestro Hotel lo esperamos en una próxima visita.

10/10 Excellent

Susan, Fairview Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect first stop after arrival in Costa Rica. It was very quiet, the property was beautiful and very well maintained, and the restaurant and pool were great. We did lose electricity a few times but it was back on a few hours later.
Stayed 3 nights in Sep 2023
Response from Recepción on 5 Sept 2023
Dear guest, we are very happy that you enjoyed your stay.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Sep 2023
Response from Recepción on 4 Sept 2023
Estimado huésped, agradecemos sus comentarios nos alegra que haya disfrutado de nuestro Hotel y esperamos nos visite en otra ocasión.

10/10 Excellent

Dafne Minera

Stayed 1 night in Jul 2023
Response from Recepción on 4 Sept 2023
Dear guest, we appreciate your rating

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and staff! A must see!
Stayed 1 night in Jul 2023
Response from Recepción on 9 Jul 2023
Dear guest, Thank you very much for your recommendation. We hope to have you back

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Recepción on 18 Jun 2023
Dear guest, we appreciate your comment. We are pleased that you enjoyed your stay.

10/10 Excellent

Ciao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stop on the way to La fortuna
hotel staff were friendly, room clean and spacious, pool was also very clean. would stay here again.
Stayed 1 night in Jun 2023
Response from Recepción on 16 Jun 2023
Dear Guest, we are pleased that you enjoyed your stay, we hope to see you another time

6/10 Okay

Kathy, dillon

Travelled with family
The property is huge, with the rain you must drive to get around. It's a colonial style construction that definitely could be updated. Old sinks, toilets, beds uncomfortable. Only 1 pillow per bed, we had 2 towels for a family of 4. Cable TV was horrible, no list of channels even. No phone from the room, if you need something you must drive all the way to the front desk. Food pricey for what it is. Beautiful property and needs more TLC.
Stayed 1 night in Jun 2023
Response from Recepción on 16 Jun 2023
Dear Guest, we are sorry that the room did not meet your expectations. We hope to have you back another time and in a better room.

10/10 Excellent

Dixiana

Stayed 1 night in May 2023
Response from Recepción on 18 Jun 2023
Estimado huésped agradecemos su preferencia.

8/10 Good

Jose Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Apr 2023
Response from Recepción on 11 May 2023
Dear guest, we appreciate your comment, we hope to have you back on another visit.

2/10 Terrible

daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a live scorpion in the room. We left and Expedia and the property would not refund our money. Shame on you! I can not put my child through this! What a joke! Very unsafe! Have the scorpion an video and they are refusing to give are money back even though we never stayed.
Stayed 3 nights in Mar 2023
Response from Reservas on 12 Apr 2023
Dear Guest, we are very sorry for what happened and we offered to change your room. And in case of returns, it must be done through Expedia

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was straight out of a story book for what you would expect or want in this area of Costa Rica. Good restaurant too.
Stayed 1 night in Mar 2023
Response from Reservas on 12 Apr 2023
Dear Guest, We really appreciate your comment. We are thrilled that you enjoyed your stay.

10/10 Excellent

Alain-Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, free animals on the lot, looks like a park! Diner meals expensive for what it is and not very nice staff. Reception and breakfast staff very nice. Noise from the highway. Very nice for one night!
Stayed 1 night in Mar 2023
Response from Reservaciones on 1 Apr 2023
Dear guest, we are pleased that you felt comfortable with the room.We are very sorry if some of the staff did not comply with the appropriate attention, we will let the respective department know.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t like It is beautiful setting spacious room with patio and great restaurant. We will highly recommend it
Stayed 1 night in Mar 2023
Response from Reservaciones on 1 Apr 2023
Dear guest, we appreciate your comments and that you recommend us as a place to stay.We hope you visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Stayed here as a convenient stop on route,  but it exceeded our expectations. Although just off the main highway, Hacienda La Pacifica has a lovely setting. Its so quiet and tranquil, with our superior room more like a rustic cabin set amongst the trees. It was a good size and very clean and comfortable with a nice bathroom and large shower area offering plenty of hot water. There was a private terrace at the back with rocking chairs where we sat and watched an abundance of wildlife. There is an inviting, well maintained pool too. The restaurant is lovely,  with both inside and outside seating.  We enjoyed the included breakfast and had dinner here too, which was also very good with ample choice. Having the white tailed deer visit as we ate was an added highlight. The staff were also very friendly and accommodating. We're glad we found this place. Just a short walk away is Las Pumas animal rescue centre, which is well worth a visit. They do such good work and  we learned a lot from one of the rehabilitation staff who enthusiastically guided us around the facility.
Stayed 2 nights in Feb 2023
Response from Reservaciones on 4 Mar 2023
Dear Guest, we are excited by comments like this that you have enjoyed the magic of our Hotel. We hope to have you back another time.

8/10 Good

Gregory Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the staff, and the area were very nice.
Stayed 1 night in Feb 2023
Response from Reservaciones on 13 Feb 2023
Dear guest,We really appreciate your feedback.

10/10 Excellent

CLINT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and a great vibe here
Stayed 1 night in Jan 2023
Response from Reservaciones on 1 Feb 2023
Dear guest, we appreciate your comments, we are very pleased that you enjoyed your stay.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. We stopped for one night while traveling from Monteverde to Papagayo. The staff was very friendly and helpful. The on-property restaurant was very good for dinner and the complimentary breakfast was delicious! We visited the animal rescue, which is walkable from the property and enjoyed seeing native animals and birds who are not able to survive in the wild. I highly recommend this property!
Stayed 1 night in Jan 2023
Response from Reservas on 27 Jan 2023
Dear guest, we appreciate your comments, we are pleased that you enjoyed your stay. We hope to have you again another time.

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service
Amazing staff. The room was a bit rustic. Dining room was excellent. A lot of wildlife on grounds.
Stayed 2 nights in Jan 2023
Response from Reservaciones on 24 Jan 2023
Dear guest, we are very happy that you enjoyed your stay and the nature that surrounds us.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We enjoyed our stay. Very nice staff, good food, large breakfast.
Stayed 1 night in Jan 2023
Response from Reservas on 24 Jan 2023
Dear guest, we appreciate your comments and we are pleased that you enjoyed your stay.

8/10 Good

Raghbir

Travelled with family and small children
Liked: Staff & service, amenities
The property is really beautiful with good concept of being surrounded by nature Staff at the restaurant extremely attentive and helpful Food is delicious! Room’s definitely need a good scrub and it lacks maintenance I could say that about the hotel I would recommend this place for sure if travelling with children
Response from Recepción on 26 Dec 2022
Dear guest, we appreciate your comments regarding the room, we will be more careful with cleaning.It's great that you enjoyed our restaurant.

4/10 Poor

Francisco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El.cuarto se sentia y estaba sucio. La cokoda.nonestaba rica
Stayed 1 night in Nov 2022
Response from Recepción on 21 Nov 2022
Buenas estimado huésped lamentamos mucho que la habitación no haya sido de su agrado. Agradecemos sus comentarios ya que nos ayudan a mejorar.

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2022
Response from Reservas on 20 Aug 2022
Hello dear Mayra, thank you for your comment, we are happy that you enjoyed your stay

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic. In a pretty wooded area. Accommodations were pleasant and the hotel restaurant was very good.
Stayed 1 night in Jul 2022
Response from Recepción. on 3 Aug 2022
Dear guest, our Hotel is a rustic place to make you feel at home. And our restaurant is one of the best in the area, we work for our clients.

8/10 Good

Jason R

Travelled with family
Liked: Cleanliness, property conditions & facilities
Thumbs up
Amazing place with beautiful hotel grounds Wild animals everywhere. Excellent service and food. Only complaint would be the mattresses were very very uncomfortable
Stayed 2 nights in Jul 2022
Response from Recepción on 3 Aug 2022
Dear guest, it is a pleasure to greet you, we are very pleased that you have enjoyed the nature that surrounds us and our restaurant. Regarding the mattress, we appreciate the comment, since it helps us to make necessary changes for the comfort of our guests.

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property
Stayed 1 night in May 2022

6/10 Okay

DANNY

Stayed 1 night in May 2022

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to stop for the night between Liberia airport and Arenal Volcano. Room was nice and clean and breakfast was good. Price of night stay fluctuated a lot and asked Expedia to give a price adjustment and Expedia was very good with that. Although when adding one more person in same room, without any other additions to the room, we were charged $35 extra. The extra breakfast was not worth that money. That was the only disappointment.
Stayed 1 night in Mar 2022

10/10 Excellent

Constance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this as a stopping point on our way from Liberia to Jaco as we didn’t want to drive all the way to Jaco in the dark. We loved this place so much, we wished we had spent two nights there. The rooms are very big and everything was comfortable and clean. We saw the most wildlife here as well. There are little deer everywhere. The food was delicious and the prices were very good too. Definitely a gem!
Stayed 1 night in Mar 2022

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place with good access to Palo Verde and the Tempisque. Staying at the research station was too rugged for us. This was one of the closest properties we could find but it was still almost an hour and a half from the park. It was literally 50 meters off CA1. That said, it was surprisingly quiet. It has a very nice pool. Our cabin was very comfortable and it had reliable hot water in the shower. Not something to be taken for granted even in the more upscale accommodations.
Stayed 3 nights in Feb 2022
Response from Eleonora on 2 Mar 2022
Dear Marsha thank you for your nice comments we are very pleased you enjoyed our place.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds with lots of wildlife. A very nice restaurant and very pleasant staff.
Stayed 4 nights in Feb 2022
Response from Angela Varela. Receptionist on 20 Feb 2022
Thank you very much we are very happy that you enjoyed our hotel. We look forward to your return!!