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Palace Hotel Campo Grande

3.0 star property
Hotel in Campo Grande with free breakfast and free valet parking

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Palace Hotel Campo Grande welcomes guests with a free breakfast buffet, laundry facilities, and reliable in-room WiFi. Relax on the inviting terrace or enjoy authentic local flavors at the restaurant. Valet parking and a 24/7 front desk ensure a hassle-free stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo

Quarto Luxo

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quarto casal básico

Quarto casal básico

Quarto casal básico

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184

What's nearby

  • Shopping Pantanal - 3 min walk - 0.3 km
  • Mercadão Municipal - 11 min walk - 1.0 km
  • Proncor First Aid Emergency Center - 13 min walk - 1.1 km
  • Belmar Fidalgo Square - 13 min walk - 1.1 km
  • Campo Grande Central Fair - 16 min walk - 1.4 km

Getting around

  • Terenos Station - 30 min drive
  • Campo Grande (CGR-Campo Grande Intl.) - 14 min drive

Restaurants

  • ‪She Bab's - ‬3 min walk
  • ‪Top Esfiha - ‬1 min walk
  • ‪Só Esfiha - ‬3 min walk
  • ‪Hora do Almoço - ‬4 min walk
  • ‪Santa Fruta - ‬4 min walk

About this property

Palace Hotel Campo Grande

Hotel near Campo Grande Shopping Mall
Consider a stay at Palace Hotel Campo Grande and take advantage of a free breakfast buffet, a terrace and laundry facilities. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Free valet parking
  • Smoke-free property, luggage storage and a 24-hour front desk
  • A lift
Room features
All guest rooms at Palace Hotel Campo Grande offer thoughtful touches, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and soap
  • 32-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

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9.0 out of 10, Wonderful, 241 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Frequently asked questions

Is Palace Hotel Campo Grande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Campo Grande?

Valet parking is free at this property.

What time is check-in at Palace Hotel Campo Grande?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palace Hotel Campo Grande?

Checkout is at noon.

Where is Palace Hotel Campo Grande located?

Located in Campo Grande Centro, this hotel is within a 10-minute walk of Shopping Pantanal, Ary Coelho Square and Sao Jose Church. Campo Grande Craftsman House and Morada dos Bais are also within 10 minutes.

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Reviews

Palace Hotel Campo Grande Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 240 reviews
Rating 8 - Good. 78 out of 240 reviews
Rating 6 - Okay. 41 out of 240 reviews
Rating 4 - Poor. 29 out of 240 reviews
Rating 2 - Terrible. 17 out of 240 reviews

Reviews

6/10 Okay

Francisco Rodrigo

Liked: Cleanliness

Preço justo

Passei 4 noites no hotel, simples, bem localizado, limpo, café da manhã não muito bom, e no banheiro não tem box. Pelo preço que paguei foi justo.
Stayed 4 nights in Aug 2025

6/10 Okay

RENATO

Disliked: Cleanliness

Razoável

Hotel um pouco antigo, acomodação chega a ser simples. O quarto em si estava limpo, tinha uma barata pequena no banheiro, então, acredito que a dedetização precise ser analisada e trabalhada.
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimas
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício. Atendimento muito bom do pessoal da cozinha. Região perigosa a noite. Durante o dia, muitas opções de comércio e serviços.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Algumas pequenas sugestões

Dá um fone de ouvido para a camareira parar de escutar música alta no corredor e acordar os hóspedes. Peça para o recepcionista melhorar o humor dele
Stayed 3 nights in Jul 2025

8/10 Good

Thiago

Liked: Property conditions & facilities
Bom
Stayed 2 nights in Jul 2025

4/10 Poor

Jardelino

Disliked: Staff & service

Se for para trabalho, até que vai pelo preço!

Minha estadia no Palace Hotel Campo Grande deixou a desejar em alguns aspectos. O principal ponto negativo foi o estacionamento: ele é fechado durante a noite, e o hóspede precisa abrir manualmente o portão para sair, o que não é nada prático. Além disso, o atendimento na recepção noturna foi insatisfatório — o recepcionista sequer respondeu ao meu cumprimento, demonstrando falta de cordialidade. A estrutura do hotel, por ser antiga, também não oferece muito conforto. A cama king do meu quarto era boa, e o chuveiro funcionava bem. A Smart TV funcionava, mas não oferecia canais abertos; só era possível assistir algo por meio de aplicativos como YouTube ou streaming, o que pode ser um problema para quem não utiliza esses serviços. O café da manhã é razoável: simples, com poucas opções, mas cobre o básico. Considerando o preço e as comodidades, a hospedagem pode ser considerada aceitável, mas com ressalvas. Uma dica importante: os quartos localizados nos fundos do hotel são mais silenciosos. Já os quartos da frente sofrem com o barulho intenso da rua e dos comércios ao redor, o que pode atrapalhar o descanso ou o trabalho, especialmente se você estiver em home office. Em resumo, se o objetivo for apenas uma passagem rápida e econômica, pode servir. Mas se busca conforto, silêncio e bom atendimento, talvez seja melhor considerar outras opções. A equipe da manhã foi mais cordial, o que amenizou um pouco a experiência.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANNELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa ,fui bem acolhida , fiquei pra ir ao médico na policlínica Real. Me senti em casa
Stayed 2 nights in Jul 2025

8/10 Good

Wilma

Liked: Cleanliness, room comfort
É um hotel simples,mas bem confortável e aconchegante, café da manhã simples mas gostoso e a senhora que serve o café é bem simpática e educada.
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Boa

Local é bom, porém as estruturas do prédio bem antigas, porém a limpeza com as toalhas e roupas de cama são ótimas. Café bem fraco
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Liked: Cleanliness
Hotel antigo, porém reformado com ótima localização
Stayed 2 nights in Jun 2025

6/10 Okay

Ireni

Liked: Cleanliness, staff & service
Boa só o café bem fraquinho e o banheiro que alaga ao tomar banho pessoal atencioso
Stayed 3 nights in Jun 2025

4/10 Poor

Clynton R.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portão fica fechado à noite sem acessos de entrada saída automatizados
Stayed 1 night in May 2025

8/10 Good

Edinez

Liked: Cleanliness, staff & service, property conditions & facilities
Bom atendimento.
Stayed 1 night in Jun 2025

6/10 Okay

IDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Stayed 1 night in Jun 2025

10/10 Excellent

Alessandra

Ótima estada

Foi uma ótima estadia! Funcionários muito simpáticos e solicitos! O quarto é iluminado, lindo e tem um lindo chão de taco. Tb gostei do café da manhã e da localização.
Stayed 1 night in May 2025

10/10 Excellent

ABRAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã muito simples
Stayed 1 night in May 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relatório Franco

Local simples, agradável, limpo e bem localizado. No meu gosto, atende muito bem as necessidades básicas de um viajante. O único item a ser melhorado é o sinal de Wi-Fi, pois, no interior do quarto, apresentou instabilidade.
Stayed 1 night in Apr 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 3 nights in Apr 2025

10/10 Excellent

Jucilenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena ❤️

Amei o hotel, não tenho palavras para descrever . Quando voltar para Campo Grande , voltarei a me hospedar novamente . Obrigada pela estadia 🎉
Stayed 2 nights in Mar 2025

2/10 Terrible

GILBERTO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto sujo, banheiro fedorento, tive até receio de usar a roupa de cama, por sorte cheguei tarde e bem cedo.
Stayed 1 night in Nov 2024

8/10 Good

Murillo

Simples e antigo

Estadia razoável, mas pelo valor achei justo.
Stayed 2 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace

Hotel no centro da cidade e com boas comodidades. Já hospedei em algumas oportunidades.
Stayed 1 night in Mar 2025

10/10 Excellent

Ramaiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena ótimo custo benefício
Stayed 1 night in Feb 2025

2/10 Terrible

Romilda

Disliked: Cleanliness, property conditions & facilities, room comfort

não recomendo

Quarto bem diferente das fotos, abafado, ar condicionado (antigo) com barulho muito alto (foi necessário desliga lo para dormir), roupas de cama encardidas, cortina plástica no banheiro, 01 porta aleatória, que não se sabia de onde vinha, dava no quarto. Corredor com cheiro de mofo, péssima experiencia, não volto.
Stayed 1 night in Feb 2025