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Hotel Pousada Shangri-la

3.0 star property
Family-friendly pousada with steam room and spa services

Choose dates to view prices

Photo gallery for Hotel Pousada Shangri-la

Turkish bath/hammam, body treatments, hot stone massages, facials
Balcony view
Interior
View from property
Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside
Hotel Pousada Shangri-la offers a tranquil mountain escape where travelers can unwind at the poolside bar or book a massage. The property features a garden and an arcade/game room, while free WiFi and multilingual staff ensure guests feel welcome throughout their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
The current price is NZ$226
includes taxes & fees
28 Oct - 29 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
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Showing 6 of 6 rooms

View all photos for Deluxe Chalet

Deluxe Chalet

Deluxe Chalet

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Individually furnished
Fireplace
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View

Suite, Mountain View

Highlights

Lanai
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Lanai
Individually furnished
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Chalet, Mountain View

Luxury Chalet, Mountain View

Luxury Chalet, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Individually furnished
Fireplace
Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

Highlights

Lanai
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
LCD TV
Separate bedroom
Ceiling fan
  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Mountain View

Luxury Room, Mountain View

Luxury Room, Mountain View

Highlights

Lanai
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
LCD TV
  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Estrada das Tabaranas, Km 4, (final da Av. Juca Preto), Serra Negra, SP, 13930-000

What's nearby

  • Disneylandia dos Robos Museum - 4 min drive - 3.2 km
  • Cable Car - 5 min drive - 3.5 km
  • Circuito das Águas Convention Center - 6 min drive - 4.6 km
  • Pico da Fonseca - 7 min drive - 3.9 km
  • Alto da Serra Viewpoint - 13 min drive - 8.5 km

Restaurants

  • ‪Hotel Pousada Shangri-la - ‬6 min walk
  • ‪Guedes Restaurante - ‬5 min drive
  • ‪Restaurante Shangri La - ‬1 min walk
  • ‪Ristorant Cantina Famiglia Schiavo - ‬5 min drive
  • ‪Alimento e Arte - ‬5 min drive

About this property

Hotel Pousada Shangri-la

Family-friendly pousada in the mountains
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Hotel Pousada Shangri-la. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in reflexology, a hot stone massage or a facial. The on-site restaurant, Shangri-la, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), coffee/tea in reception and a billiards/pool table
  • A TV in reception, a 24-hour front desk and tour/ticket information
Room features
All rooms are individually furnished, and have comforts such as private indoor hot tubs and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with Jetted bath and free toiletries
  • 32-inch LCD TVs with cable channels
  • Lanais, wardrobes/cupboards and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: BRL 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shangri-la

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • Built in 1995
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:30 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 3 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 40 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately BRL 43.00 per person
  • Pet fee: BRL 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la
Shangri-la Serra Negra
Shangri La Brazil Serra Negra
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la Pousada (Brazil)
Hotel Pousada Shangri-la Pousada (Brazil) Serra Negra

Frequently asked questions

Does Hotel Pousada Shangri-la have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Pousada Shangri-la?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Pousada Shangri-la on 28 Oct 2025 start from NZ$226.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Pousada Shangri-la pet-friendly?

Yes, this pousada allows pets (limit 3 total). There's a fee of BRL 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Pousada Shangri-la?

Self-parking is free at this property.

What time is check-in at Hotel Pousada Shangri-la?

Check-in start time: 5:30 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Shangri-la?

Checkout is at 3 PM.

Where is Hotel Pousada Shangri-la located?

This family-friendly Serra Negra pousada is located in the mountains, within 3 mi (5 km) of Disneylandia dos Robos Museum, Crafts Fair and Fonte Santo Agostinho Park. Cable Car and Conjunto Aquatico Municipal are also within 3 miles (5 km).

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Reviews

Hotel Pousada Shangri-la Reviews

9.4

Exceptional

9.4

Cleanliness

9.8

Location

9.6

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

Reviews

10/10 Excellent

Marianne Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é linda e muito aconchegante, além de possuir um restaurante maravilhoso disponível aos hóspedes. Boa localização, fácil acesso, perto do centro de Serra Negra.
Stayed 2 nights in Jun 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para casais

Foi excepcional!! Muito silêncio, muita paz com uma vista deslumbrante!! Piscinas, saunas e massagens muito boas!! Excelente para casais!! Equipe super atenciosa!! Certamente voltaremos
Stayed 2 nights in Jan 2025

10/10 Excellent

SERGIO R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada maravilhosa num lugar maravilhoso!

Pousada linda,com jardins super bem cuidados, vista maravilhosa,atendimento super simpático e prestativo. Piscinas funcionam 24 horas! Chalé amplo e agradável com cama King-size! Café muito gostoso e restaurante muito bonito e agradável e comida muito boa! Nenhuma reclamação!

10/10 Excellent

MANOEL ANÉAS

Stayed 4 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manoel

Stayed 3 nights in Jan 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, ótimas instalações, confortável, pessoal muito atencioso. Um único senão foi o barulho das obras de reforma do chalé ao lado do que ficamos. Sei que é difícil conciliar mas por tratar-se de um local para descanso poderiam fazer as obras em horários que incomodasse menos, por exemplo das 10 as 16 horas e não as 7 horas.
Stayed 3 nights in Feb 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Regiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Amilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente.

Estou muito satisfeito.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem a dois

Atendimento excelente, local agradável, muito limpo, confortável, vista maravilhosa, comida excepcional. Precisa de manutenção em alguns lugares, mas no geral, a experiência foi incrível!
Stayed 2 nights in Apr 2022

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Super confortável, lugar lindíssimo, atendimento muito bom. Um ótimo lugar para relaxar.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para relaxar corpo e mente, tranquilidade na serra

Ótimas acomodações, espaço com linda vista da natureza, o café da manhã é bom apesar de não ter muita variedade de pratos. Serviço no geral muito bom, os atendentes na recepção muito prestativos e simples. Enfim, ótima estadia para casais/famílias que necessitam de uns dias de descanso.
Stayed 3 nights in Apr 2022

10/10 Excellent

Fabricio

Stayed 2 nights in Apr 2022

10/10 Excellent

Kátia

Stayed 2 nights in Mar 2022

10/10 Excellent

Luanda

Stayed 1 night in Mar 2022

10/10 Excellent

Dimas

Stayed 1 night in Jan 2022

10/10 Excellent

Benedita Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso hotel!

Hotel incrível para descansar e renovar a energia! E ainda com uma vista maravilhosa da montanha!
Stayed 1 night in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel maravilhoso mas sem muitas opções em caso de tempo chuvoso. Sugestões: espaço interno para atividades físicas quando as condições não forem favoráveis e mais canais de TV a cabo disponíveis e em que o hóspede pode escolher as opções de linguagem de áudio e legendas - as duas opções estavam em português.
Stayed 3 nights in Nov 2021

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Ficamos no quarto 13, parece um quarto localizado no porão. São 4 lances de escada da recepção até o quarto, sendo a última por um corredor bem estreito. A varanda/janela do quarto dá para uma estrada de terra onde passam ônibus, caminhões e carros desde logo bem cedo (nos hospedamos durante a semana), portanto o quarto era bem barulhento. No banheiro, a entrada para o box/banheira é feita por um degrau bem alto, portanto de difícil acesso para quem tem qualquer limitação física.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda vista das montanhas !

Lugar romântico, com linda vista da Serra Negra. Restaurante acolhedor, comida saborosa e variada. Atendimento impecável!
Restaurante
Restaurante
Vista
Vista
Stayed 5 nights in Jul 2021

10/10 Excellent

Luis Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel com vista para as montanhas

A pousada é realmente como aparente nas fotos, muito bonita, com ótima vista para as montanhas, muitos jardins, flores e muito verde para todos os lados. Cama muito boa e quarto muito bem arrumado e decorado. O único detalhe é que o chuveiro/banheira poderiam esquentar mais a água. Era apenas morna. Café da manhã muito bom e farto, com opções de tapiocas preparadas na hora para o hóspede.
Stayed 1 night in May 2021

10/10 Excellent

Matheus Alexanddre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Experiência muito agradável! Excelente localização com vista sensacional! Restaurante excelente, qualidade e atenção dia funcionários são diferenciais!
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Foi uma boa estadia. Algumas instalações são antigas, mas com a manutenção em ordem.
Stayed 3 nights in Jan 2021