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Hotel El Alba

3.0 star property
Travelers start their day with a hearty breakfast buffet before heading up to the rooftop terrace where city life unfolds in panoramic views

Choose dates to view prices

Hotel El Alba sits in central Cali, offering guests a warm welcome with complimentary WiFi throughout all rooms. The breakfast buffet provides a perfect morning start before visitors explore the rooftop terrace or venture to nearby Cosmocentro and Dog Park.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
The current price is NZ$152
21 June - 22 June

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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel El Alba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Alba?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel El Alba on 21 Jun 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Alba?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel El Alba?

Check-in begins at 3 PM.

What time is check-out at Hotel El Alba?

Checkout is at 1 PM.

Does Hotel El Alba provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 130000.00 per vehicle applies.

Where is Hotel El Alba located?

Located in Camino Real - Joaquín Borrero Sinisterra, this hotel is within a 15-minute walk of Santiago de Cali University and Cosmocentro. Dog Park and Universidad del Valle are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Experience was amazing. Customer service is great breakfast was delicious. Overall great experience, 100% recommend
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missing stuff in the room

The place was nice they were missing a hairdryer and a trash can.
Verified

10/10 Excellent

Diana Lucía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación limpia, cómoda, tranquila. La atención del personal muy buena, atentos y serviciales. Muy cerca de la plaza de toros, en frente queda un sitio excelente para una buena fritanga.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todos, higiénico, aunque pequeño
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service and nice hotel!
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

noelG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es una propiedad con acceso a centro comercial y cerca de zona de hospitales es una propiedad con acceso a cualquier punto de la ciudad
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Yaimarú

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue terrible. El baño estaba sucio me querían cobrar unos impuestos por separado en efectivo únicamente y no había control para aire acondicionado por lo que no se podía regular la temperatura
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Disappointed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very disappointed with the air conditioning in the facility, had my 4 month old with us and we rented in the hotel because of this mainly. The electric stoves did not work very well took me 2 hrs for water to start sizzling. The room that was originally given to us had a plumbing issue and once we moved over to another room there were no blankets or towels provided for us. Overall the hotel lacks in the essentials it says it carrier and it is extremely over priced for what is offered.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (safe and centrally located), clean comfortable, rooms. Value / quality balance. All you need for a hassle free stay. I normally stay in 4 or 5 star hotels but for convenience had to select this one on a short trip. I was not disappointed but instead felt v pleased with my choice. Walking distance from a nice mall where you will find lots of higher end Colombian stores. I will def. Recommend and would stay again.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent very friendly and helpful. I would recommend being moderately proficient in Spanish since the staff isn't proficient in English, I'm a novice in Spanish and managed with some sign language and pointing but would have been much easier had i known Spanish.
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not believe how nice Cali is. It is a beautiful city. The hotel- Nice breakfast but if you are from North America, do not order the bacon. It is not too appealing but the rest of the breakfast is good and healthy. with some choose.
Stayed 7 nights in Mar 2019
Verified

6/10 Okay

Victor

Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ruben Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Rossy Carmela

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Fanny

Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, por su ubicación, limpieza, buen trato

Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019