Located in Heliopolis, a neighbourhood in Cairo, Prime Residence Heliopolis is near the airport. KidZania Cairo and Egyptian National Railways Museum are local attractions and those in the mood for shopping can visit Citystars Heliopolis and Tivoli Dome. Asfour Crystal Showroom and Alabaster Sphinx are also worth visiting. Visit our Cairo travel guide
Along with concierge services, this aparthotel has a 24-hour front desk and free Wi-Fi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water and an iron/ironing board. Weekly housekeeping is available.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottles of water. 45-inch Smart televisions come with premium satellite channels.
Bathrooms include baths or showers and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free bottled water
Iron/ironing board
Weekly housekeeping
Location highlights
Near a hospital
Near an outlet shopping centre
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
36 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property
Property is also known as
Prime Heliopolis Cairo
Prime Residence Heliopolis Cairo
Prime Residence Heliopolis Aparthotel
Prime Residence Heliopolis Aparthotel Cairo
Frequently asked questions
Is Prime Residence Heliopolis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Prime Residence Heliopolis?
This property doesn't offer parking.
What time is check-in at Prime Residence Heliopolis?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Prime Residence Heliopolis?
Checkout is at noon.
Where is Prime Residence Heliopolis located?
Located in Heliopolis, this aparthotel is within a 15-minute walk of Tivoli Dome and Citystars Heliopolis. City Centre Almaza Shopping Mall and City Center Shopping Mall are also within 2 miles (3 km).
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Reviews
Prime Residence Heliopolis Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 69 out of 94 reviews
10 - Excellent
69
Rating 8 - Good. 15 out of 94 reviews
8 - Good
15
Rating 6 - Okay. 6 out of 94 reviews
6 - Okay
6
Rating 4 - Poor. 4 out of 94 reviews
4 - Poor
4
Rating 2 - Terrible. 0 out of 94 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Ahmed
20 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room was perfect with a small kitchen, exactly what I needed to prepare a quick breakfast before heading out.
The manager was also very accommodating and help on the day we were checking out.
I would stay here again when I visit Cairo.
Ahmed
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Basem
14 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room
Clean
Beautiful amenities
Beautiful customer service
Basem
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Alexander
11 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean new friendly staff highly recommended
Alexander
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Hanan
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean better than 5 stars hotels i stayed in during my trip to cairo. I ll stay in this place when i come back to cairo . Thanks for the staff. The place in a very good place in heart of Hiliopolis. Every thing about this place is excellent.
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and modern. In a nice area , room needed a hair dryer though
Noha
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Mustafa
27 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and nice building and well equipped comfortable room
Mustafa
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Nada
23 Dec 2025
Everything was great and convenient. Super clean, very friendly and helpful staff. Only negative is noisy if you have the street facing standard least expensive studio, but easily remedied by morning for a more expensive location or maybe just asking for an interior room if available. Loved it and highly recommend!!
Nada
Stayed 12 nights in Dec 2025
Verified
10/10 Excellent
Alice
28 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was very clean and comfortable, and staff was friendly and helpful. Sadly we didn't get to stay long, just a quick overnight before a flight home, but would for sure stay here again.
Alice
Stayed 1 night in May 2025
Verified
10/10 Excellent
Yasser
15 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property staff and manager was super nice and accommodating. Always welcoming you with a smile and attentive to any requests. Thank you all and keep up the good work
Yasser
Stayed 13 nights in Oct 2025
Verified
10/10 Excellent
Suha
9 May 2025
Liked: Cleanliness, room comfort, communication
Clean and great staff
It was great and Mr Islam was very helpful, property is very clean , area is quiet and safe, rooms were very clean , I will definitely book again
Suha
Stayed 4 nights in May 2025
Verified
10/10 Excellent
Rahaf
9 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good accommodation, the staff is very helpful and the reception is fast, the room is very clean and very comfortable, I will repeat my visit to this hotel
Rahaf
Stayed 8 nights in Dec 2024
Verified
10/10 Excellent
abedalwadoud
18 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, clean, and comfortable. The staff is very friendly.
abedalwadoud
Stayed 11 nights in Apr 2025
Verified
10/10 Excellent
Soulafa
3 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Prime Residence is super clean with professional and helpful staff. The kitchen has the basic necessities and it comes with a washing machine too.
I came with my husband and 2 boys. We all loved it!
Soulafa
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Farah
31 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
We only stayed here for one night during a long layover in Cairo. Overall, the experience was fine and on par for what we expected considering what we paid. The room was adequately stocked with everything we needed and was reasonably clean. The location was also convenient, with plenty of restaurants within walking distance.
Farah
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Mohjah Ahmed
9 Jan 2025
Liked: Cleanliness, room comfort, communication
Amazing stay
The stay was very good staff is very helpful
I would like to thank
Abdullah housekeeper he was very very helpful, Islam front desk , Mohammed front desk night shif
They are all very nice people and made my stay wonderful
Mohjah Ahmed
Stayed 13 nights in Dec 2024
Verified
10/10 Excellent
Verified traveller
22 May 2025
Liked: Cleanliness, room comfort, communication
very good
Price performance ratio is excellent, very nice and clean facility, close to airport
Verified traveller
Stayed 3 nights in May 2025
Verified
10/10 Excellent
David
24 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean property. Would have given them 5 stars if the windows were better sound proof as the street is very noisy
David
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Selene
10 Mar 2025
Liked: Cleanliness, room comfort, communication
Nice location
Very Good service prívate . Always someone at the front desk. In a Good location.
Selene
Stayed 4 nights in Jan 2025
Verified
10/10 Excellent
Sam
23 Feb 2025
Liked: Cleanliness, room comfort, communication
Highly recommend
The location is fantastic, and the staff is friendly. The amenities are great, with a hair salon nearby, taxi services available, laundry provided, and complimentary water. The apartment itself is very good—though it doesn’t get much natural light, this wasn’t an issue for us as we spent most of our time out exploring.
Place was super clean and nice, staff needs to communicate a little better we had to wait 40 mins to check in even though we booked it months in advance. But it was a very nice hotel other wise, Heliopolis is in a good location
Abishaaline
Stayed 1 night in Apr 2025
Verified
8/10 Good
Syed
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The standard room was very loud as it was on the side of the roads (busy motorway). Constant cars wizzing by meant impossible sleeping at night for me. I had to upgrade a room by paying over £100 and the noise reduced by 80%. Not fully gone but was able to sleep. Other than that everything else was fine, nice decor, good location as it’s away from the annoyances. About 50mins away from Giza.
Syed
Stayed 6 nights in Sep 2025
Verified
10/10 Excellent
Selly
4 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
I have great experience with the staff in the hotel. Great service with Islam ordering Uber everyday. Also Abdullah was very helpful ordering food.
One recommendation is to offer breakfast
Selly
Stayed 5 nights in Feb 2025
Verified
8/10 Good
Onsy
19 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean.
Staff are cheerful and helpful.
When you ask for help, they respond quickly and solve the problem
The only problem is the internet is very weak.
Onsy
Stayed 8 nights in Jan 2025
Verified
10/10 Excellent
khadar
3 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I’m not quite sure where to begin, as this is my first time writing a review for a hotel or residence. Visiting Egypt for the first time, I was pleasantly surprised by the level of luxury at Prime Residence. Its location is ideal—close to the airport and just a short distance from City Stars Mall.
I was impressed by the design and cleanliness of the residence. The staff provided exceptional service, and I felt secure throughout my stay. I wholeheartedly recommend this place to anyone visiting, and I’m already looking forward to returning in June. Thank you for showing me that Egypt can be as luxurious as Dubai!