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The Benson Hotel

4.0 star property
Art Deco hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$262
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

View all photos for Standard Accessible Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Accessible Room

  • Sleeps 2
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About the area

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Caffiend - ‬1 min walk
  • ‪Annee's Caphê - ‬2 min walk
  • ‪Candy - ‬1 min walk
  • ‪Blackbird Espresso - ‬1 min walk
  • ‪Gilligan's Bar - ‬5 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare and happy hour. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and 2 meeting rooms
  • Luggage storage, a front desk safe and concierge services
  • Free newspapers, a nature reserve and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/cupboards, mini fridges and microwaves

Similar properties

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Cairns Harbourside Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,010 reviews
The price is NZ$173
includes taxes & fees
2 Dec - 3 Dec
Cairns Harbourside Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on 23 Nov 2025 start from NZ$261.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Benson Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade and Cairns Central Shopping Centre. The Cairns Museum and Cairns Historical Society Museum are also within 5 minutes. Cairns Station is 9 minutes by foot.

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Reviews

The Benson Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 239 out of 474 reviews
Rating 8 - Good. 153 out of 474 reviews
Rating 6 - Okay. 56 out of 474 reviews
Rating 4 - Poor. 17 out of 474 reviews
Rating 2 - Terrible. 9 out of 474 reviews

Reviews

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and kind. The location is very good. I enjoyed my stay there.
Stayed 4 nights in Aug 2025

8/10 Good

Keshni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and dining limited to certain days
Stayed 6 nights in Aug 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great location and loved the roof top pool
Stayed 3 nights in Feb 2025

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benson Hotel

Modern and clean hotel, with a good breakfast. Good central location to get to most amenities.
Stayed 5 nights in Feb 2025

6/10 Okay

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Rya

Liked: Cleanliness, staff & service, property conditions & facilities
The Benson Hotel in Cairns is a comfortable place to stay. We enjoyed the pool and its vicinity to the esplanade. Would stay again in the future.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place to stay if going to events at the Cairns Convention Centre. Only thing I found the pillows to be a little hard.
Stayed 1 night in Feb 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to all key places in the Cairns city area
Stayed 1 night in Sep 2023

8/10 Good

Lee

Benson end of March 25

Hotel well located, breakfast good, disappointing bar only open limited days- receptionist were helpful - umbrellas and tow eg is provided- can be noisy with younger travellers
Stayed 3 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

8/10 Good

naomi

Liked: Staff & service, room comfort
Central location and we got it for a good price. Room was comfortable and in good condition. Housekeeping was a bit hit and miss. Sometimes we got shower gel/ toilet roll/coffee sometimes we didn’t. It was quickly rectified when we spoke to staff. Pool area was very clean but not the most appealing pool area I gave ever seen. The bar appears to only be open on Fridays and Saturdays. Happy hour on both of these evenings with live music and free finger food on Friday evening. I would definitely stay there again for the right price.
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated and very friendly and helpful staff..
Stayed 4 nights in Sep 2023

8/10 Good

Ardita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie

Loved the two king sized beds which were so comfortable. Microwave, kettle and iron in the room and the shower was really good too.
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and room, was able to wash our clothes whilst we was there. Big scary bug chased us around the pool but not Benson Hotels fault! Would recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Zakir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good staff. One elevator was not working, caused unpredictable wait times.
Stayed 4 nights in Jan 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The Benson is a well-located hotel which was pleasant and well-maintained. The highlight would have to be the staff, who were unfailingly friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Basar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall really good!

Great hotel, friendly staff and service. The pool is very clean. Enjoyed the breakfast buffet. Beds were very comfortable.
Stayed 1 night in Jul 2024