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Overview of Sarayi Boutique Hotel

Photo gallery

Featured image
On the beach, white sand
Outdoor pool
View from Room
In-room safe, desk, blackout curtains, iron/ironing board

Sarayi Boutique Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationPalm Cove Beach1 min walk
    Popular LocationClifton Village Shopping Centre6 min drive
    Popular LocationClifton Beach8 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)29 min drive

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About this area

Cairns

Located in Cairns, Sarayi Boutique Hotel is on the Strip and on the beach. Kuranda Original Rainforest Markets and Smithfield Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Cove Beach and Clifton Beach. Skyrail Rainforest Cableway and Hartley's Crocodile Adventures are not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and skydiving.
Popular Location

What's nearby

  • Palm Cove Beach - 1 min walk
  • Clifton Village Shopping Centre - 6 min drive
  • Clifton Beach - 8 min drive
  • Kewarra Beach - 10 min drive
  • Half Moon Bay Golf Course - 20 min drive

Getting around

  • Redlynch Station - 23 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 29 min drive

Restaurants

  • The Rising Sun — 1 min walk
  • Choc Dee Thai Restaurant - 3 min walk
  • Numi - 4 min walk
  • Coffee Haven - 4 min walk
  • Anita's Spice Restaurant - 5 min walk

About this property

Sarayi Boutique Hotel

4-star hotel on the beach, near Palm Cove Beach
An outdoor pool, a rooftop terrace and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-out and free newspapers are on-site. All 26 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and plasma TVs with satellite channels. Guests will also find balconies or patios, ceiling fans and hairdryers. Housekeeping is available once per stay.
Sarayi Boutique Hotel offers 26 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. 42-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Microwaves and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to 1:30 AM
  • Local area shuttle (surcharge)

Things to do

  • 9 holes of golf
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets stay for free
Dogs welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 30.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Sarayi
Sarayi Hotel
Sarayi Hotel Palm Cove
Sarayi Palm Cove
Sarayi, Palm Cove Hotel Palm Cove
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel
Sarayi Boutique Palm Cove
Sarayi Boutique
Sarayi Boutique Hotel Hotel
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel Hotel Palm Cove

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 161 out of 411 reviews
5 - Excellent 39%
Rating 4 - Good. 166 out of 411 reviews
4 - Good 40%
Rating 3 - Okay. 56 out of 411 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 411 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 411 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
The hotel was in a great location right opposite the beach and central to restaurant's, shops etc. It was a little tired and run down and in need of some TLC. The staff were friendly and helpful but I think quite new so still learning the ropes. We were lucly to get the last on site car park so you can't guarantee availability.
Stayed 1 night in May 2021

3/5 Okay

Liked: Staff & service, property conditions & facilities, room comfort
No real view, given ground floor room .
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We found the hotel to be a bit shabby. Great location no doubt but disappointing.
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with group
Liked: Cleanliness
Hi had made a booking on wotif and it was meant to have two double beds in the room and on the day got a call from the hotel saying there was just a fold out couch in the room with one double bed and expected up to pay extra $50 on what the price was on wotif.com to get two separate rooms we did that because it was a suprise and i didnt want to tell the other parties it was extra money so i just paid. To not make a fuss. Could of got a family room somewhere else cheaper and nicer. Feature was location and roof top pool but spa did not work.
Stayed 1 night in Mar 2020