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Overview of Crystal Garden Resort & Restaurant

Photo gallery

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Outdoor spa bath
Desk, iron/ironing board, free WiFi

Crystal Garden Resort & Restaurant

3.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCairns Esplanade Charles Street Parkland16 min walk
    Popular LocationCairns Base Hospital19 min walk
    Popular LocationCentenary Lakes Botanic Gardens2 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)5 min drive

Choose dates to view prices

Deluxe Triple Room

No guest room rating
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Basic Double Room

4.8/5 guest room rating
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Basic Twin Room

4.3/5 guest room rating
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

No guest room rating
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Triple Room with Multiple Beds

4.4/5 guest room rating
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

Basic Apartment, 1 Bedroom

5/5 guest room rating
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About this area

Cairns

Located in Cairns, Crystal Garden Resort & Restaurant is near the beach. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Cairns Marlin Marina and Reef Fleet Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Cairns Esplanade Charles Street Parkland - 16 min walk
  • Cairns Base Hospital - 19 min walk
  • Red Arrow Walk - 2 min drive
  • Centenary Lakes Botanic Gardens - 2 min drive
  • Muddy's Playground - 3 min drive

Getting around

  • Cairns Station - 3 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • Lunch&Dinner — 1 min walk
  • Dunwoody's Tavern - 6 min walk
  • Poemphun Thai - 7 min walk
  • Cock & Bull - 15 min walk
  • Little Ricardo's - 15 min walk
View map

About this property

Crystal Garden Resort & Restaurant

3.5-star Cairns hotel in Cairns North, near Cairns Esplanade
A restaurant, a fitness centre and a spa tub are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, laundry facilities and tour/ticket assistance are on-site. All 20 rooms provide conveniences such as sitting areas and fridges, plus free WiFi and flat-screen TVs. Electric kettles, free tea bags/instant coffee and ceiling fans are among the other amenities available to guests.
Crystal Garden Resort & Restaurant offers 20 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 10 AM to 6 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 1 restaurant

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Private porch

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in from 2 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 December 2020 to 1 January 2021 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from July to December

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

Can I cancel my reservation for free at Crystal Garden Resort & Restaurant and receive a full refund?
Yes, Crystal Garden Resort & Restaurant offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Garden Resort & Restaurant cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crystal Garden Resort & Restaurant?
As of 25 Jan 2021, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on 19 Feb 2021 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crystal Garden Resort & Restaurant have a pool?
Yes, this property has a seasonal outdoor pool.
Is Crystal Garden Resort & Restaurant pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crystal Garden Resort & Restaurant?
Self-parking is free at this property.
What time is check-in at Crystal Garden Resort & Restaurant?
Check-in is from 2 PM - 8 PM.
What time is check-out at Crystal Garden Resort & Restaurant?
Checkout is at 10 AM.
Does Crystal Garden Resort & Restaurant provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Crystal Garden Resort & Restaurant located?
Located in Cairns North, this hotel is within 2 miles (3 km) of Cairns Esplanade Charles Street Parkland, Cairns Esplanade and Cairns Central Shopping Centre. Cairns Marlin Marina and Reef Fleet Terminal are also within 3 miles (5 km).
3.8
Good
Rating 5 - Excellent. 29 out of 147 reviews
5 - Excellent 20%
Rating 4 - Good. 78 out of 147 reviews
4 - Good 53%
Rating 3 - Okay. 28 out of 147 reviews
3 - Okay 19%
Rating 2 - Poor. 9 out of 147 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 147 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Check in was friendly, the service due to corona we were only offered sandwich or cereal, we were booked in for 2 days and only stayed one night. The staff were not on premises and the pool was not clean.
Stayed 2 nights in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
The staff were excellent, very helpful and the hotel had all the advertised amenities. It is just showing signs of age but the price reflects this so I gave it a 5 star review
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable sleep
Comfortable bed, friendly staff and a good breakfast included in the price.
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Like - staff and hotel were courteous and clean Dislikes - hotel outdated. Needs renovating. Picture on website nothing like what was presented. Restaurant was closed. This was probably due to the number of guests (corona virus).
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Functional. Fine for a short stay.
Stayed 1 night in Dec 2019

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