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Overview of Cairns City Sheridan

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Featured image
2 outdoor pools, pool loungers
View from Room
Minibar, desk, laptop workspace, iron/ironing board
Minibar, desk, laptop workspace, iron/ironing board

Cairns City Sheridan

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationCairns Central Shopping Centre14 min walk
    Popular LocationCairns Esplanade14 min walk
    Popular LocationEsplanade Lagoon20 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

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About this area

Cairns

Located in Cairns, Cairns City Sheridan is near the airport and near the boardwalk. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Muddy's Playground are also worth visiting.
Popular Location

What's nearby

  • St Monica's Cathedral - 8 min walk
  • Cairns Base Hospital - 9 min walk
  • Cairns Central Shopping Centre - 14 min walk
  • Cairns Esplanade - 14 min walk
  • Esplanade Lagoon - 20 min walk

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Sheridan Lounge Bar — 1 min walk
  • Little Ricardo's - 4 min walk
  • Bayleaf - 7 min walk
  • Muddy's Cafe - 8 min walk
  • Bagus indonesian traditional cuisine - 9 min walk

About this property

Cairns City Sheridan

3-star hotel near Cairns Esplanade
This smoke-free hotel features 2 outdoor pools, a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and express check-out are on-site. All 31 rooms provide conveniences such as microwaves and free tea bags/instant coffee, plus free WiFi and flat-screen TVs. Guests will also find minibars, showers and ironing boards.
Cairns City Sheridan offers 31 forms of air-conditioned accommodation with minibars and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per day.
Cots (infant beds) are available for AUD 5.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

3.3
Rating 5 - Excellent. 116 out of 957 reviews
5 - Excellent 12%
Rating 4 - Good. 327 out of 957 reviews
4 - Good 34%
Rating 3 - Okay. 305 out of 957 reviews
3 - Okay 32%
Rating 2 - Poor. 152 out of 957 reviews
2 - Poor 16%
Rating 1 - Terrible. 57 out of 957 reviews
1 - Terrible 6%

3.4/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.0/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was canceled because of a lousy 15 deposit that didn’t go through. They could have called me!!!!
Stayed 1 night in Dec 2020

3/5 Okay

Stayed 8 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything walking distance to everything, free wifi, good value for money.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and style I like the balkoney view..
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Although it suited its purpose for the night, the room is I’m need of some repairs such as fixing holes that have been punched in furniture and doors. I was expecting a garden courtyard and not the white cage like courtyard right on the main driveway. I booked for the spa in the room to relax in. However, maybe some warning signs regarding the suction thing that sucks the water in for the jets would be good as when I was sitting around I somehow managed to get sucked into it from my back and I could not get off of it and it tried to suck me in through my back harder and harder, I had to yell out to my partner to turn it off. Felt like something out of a horror movie.
Stayed 1 night in Jun 2020