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Cairns City Palms

4.0 star property
Motel with an outdoor pool, near Cairns Performing Arts Centre

Choose dates to view prices

Photo gallery for Cairns City Palms

Property entrance
BBQ/picnic Area
Point of interest
Point of interest
Superior Two-Bedroom Apartment | Private kitchen
Cairns City Palms is steps from Cairns Central Shopping Centre, offering a daily manager's reception and reliable in-room WiFi. The outdoor pool area has comfortable sun loungers and gardens. The staff consistently earns praise for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services
The current price is NZ$201
includes taxes & fees
8 Oct - 9 Oct

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
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About the area

Located in Cairns North, a neighbourhood in Cairns, Cairns City Palms is in the entertainment district and near a boardwalk. Cairns Night Markets and Cairns Central Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Muddy's Playground and Centenary Lakes Botanic Gardens. Don't miss out on a visit to Esplanade Lagoon.
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Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 16 min walk - 1.4 km
  • Cairns Night Markets - 19 min walk - 1.6 km
  • Reef Fleet Terminal - 3 min drive - 2.2 km
  • Esplanade Lagoon - 4 min drive - 2.5 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪Cock and Bull - ‬4 min walk
  • ‪Bayleaf Balinese Restaurant - ‬7 min walk
  • ‪Domino's Pizza - ‬11 min walk

About this property

Cairns City Palms

Upscale motel near Cairns Central Shopping Centre
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Express check-out, express check-in and multilingual staff
  • Concierge services, a computer station and luggage storage
  • Coffee/tea in reception, a TV in reception and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Cairns City Palms feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Highchairs and children's dinnerware
  • Egyptian cotton sheets and down duvets
  • Bathrooms with showers and baths or showers
  • 42-inch flat-screen TVs with cable channels
  • Fridges, microwaves and toasters

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day.
Cots (infant beds) are available for AUD 5.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cairns City Palms?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Cairns City Palms on 8 Oct 2025 start from NZ$201.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Checkout is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

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Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 223 out of 482 reviews
Rating 8 - Good. 183 out of 482 reviews
Rating 6 - Okay. 45 out of 482 reviews
Rating 4 - Poor. 21 out of 482 reviews
Rating 2 - Terrible. 10 out of 482 reviews

Reviews

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to city and airport. Clean facilities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, thanks
Stayed 2 nights in Jun 2025

8/10 Good

VICKI

Liked: Cleanliness, staff & service
We did enjoy a very delicious Indian restaurant on the corner nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Great old motel, comfortable and very clean but this time I had a front room facing the highway that was incredibly noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday. Rooms are clean, generous size, beds are comfy. Special treat in the morning free coffee, juice and scones in the motel lounge. Washing machine is very handy. Great place to stay. Can recommend it. 🙏 thanks
Stayed 14 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Stayed 2 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean, staff friendly and helpful, good location
Stayed 1 night in Apr 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful Hotel
Stayed 1 night in Jan 2025

8/10 Good

Cynthia Bast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for what we wanted to meet a mate off a cruise ship, we live up here
Stayed 1 night in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed overnight before catching a plane and it was very clean and comfortable. I would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Xenia

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed in this apartment for many years while in Cairns due to being in walking and close to inner Cairns and hospitals
Stayed 3 nights in May 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return again.

Always a pleasure checking in here, I’m a regular return guest. Friendly and welcoming staff, clean and tidy rooms. Thank you all for your continued hospitality!
Stayed 3 nights in Apr 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed, a bit of noise from the road, OK for a night in transit.
Stayed 1 night in May 2025

8/10 Good

Navid

Liked: Amenities
Friendly staff. Close to bus stop to go to the city or Palm Cove. Has pool for the kids and a bbq in the yard. Internet was a bit slow in our room. Mattress was also a bit old. But overall good value for the money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Returning guest

Always a pleasure returning to this motel. Friendly reception staff, clean and tidy rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest

Always a pleasure staying here. Friendly staff, quick and easy check in and out. Clean and tidy rooms with comfortable beds. Convenient location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to shopping, hospital support and a short walking distance to dinning and esplanade and local attractions and activities
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely apartment, very comfortable
Stayed 1 night in Mar 2025