Get an overview of this hotel4-star family-friendly hotel near Cairns Tropical Zoo


This family-friendly Palm Cove hotel is located near the beach, within 1 mi (2 km) of Palm Cove Beach and Cairns Tropical Zoo. Clifton Village Shopping Centre and Clifton Beach are also within 3 mi (5 km).

Hotel Features

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and conference rooms.

Room Amenities

All 140 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and patios. Guests will also find plasma TVs, room service, and pillow menus.

Hotel Grand Chancellor Palm Cove

Coral Coast Drive Palm Cove QLD 4879

Hotel Amenities

Hotel Amenities

Hotel Grand Chancellor Palm Cove features 2 outdoor swimming pools, a waterslide, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 5102 square feet (474 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, an arcade/game room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Grand Chancellor Palm Cove has designated areas for smoking.

  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 140 
  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Conference space 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Waterslide 
  • Number of outdoor pools - 2 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Laundry facilities 
  • Number of floors - 2 
  • Meeting rooms 4 
  • Multilingual staff 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Conference center 
  • Free self parking 
  • Conference space size (feet) - 5102 
  • Conference space size (meters) - 474 
  • Number of meeting rooms - 4 
  • Number of buildings/towers - 2 
  • Children's pool 
  • Wedding services 
  • Year Built 1987 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Refrigerator  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( AUD 15 per 24-hour period )

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Patio 
  • Access via exterior corridors 
  • Phone 
  • Refrigerator 
  • Microwave (on request) 
  • Daily housekeeping 
  • Free toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room childcare (surcharge) 
  • HDTV 
  • WiFi (surcharge) 
  • Blackout drapes/curtains 
  • Pillow menu 
  • Plasma TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Hotel Grand Chancellor Palm Cove has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Kayaking nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Golfing on site 
  • Ecotours nearby 

Spa Services

  • Body wraps 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in


You'll be asked to pay the following charges at the property:
  • Cash deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 90.00
  • Rollaway bed fee: AUD 40 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Novotel Palm Cove Hotel Palm Cove
  • Palm Cove Novotel

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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